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How to create multiple check boxes under one question

Hi Team, How to create multiple check boxes under one question Question or labelList any Network Folders access requiredbelow are my check boxesAccountsCorpCust_SrvEngineeringHRITother. If I Select Accounts Check Box then, I need to show options Read...

Create a risk assessment in Demand Form.

Hi,I need help with implementing a Risk Assessment on Demand form when the Demand state moves to Screening.Currently, we have similar functionality available in the Change form, where the Risk Assessment is available under related links with a set of...

karunasri by Giga Contributor
  • 804 Views
  • 3 replies
  • 0 helpfuls

Standard change

Hi, please help:) IssueNot able to implement a standard change where the processflow ribbon on top does not show. The fields in the standard change ithat I have created s not showing. The form for normal change is showing, so it looks like it's not a...

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ATF(Risk Assessment)

Hello,I am currently working on automating the Change module. However, I am encountering an issue where the change record remains in the New state and cannot proceed to the next stage because the risk assessment must be completed first.I am unable to...

Resolved! Can I move changes from one update set to another?

I forgot to change my update set and I made changes under a different update set that already included changes from another enhancement I was working on. Is it possible to move those changes to the correct update set?

Real time working experience on ITSM

Hi All,I wanted to know what kind of scenarios or day to day tasks that servicenow ITSM profile people would receive mostly. I am learning servicenow ITSM and worked in ITIL. Aware of basic configurations to perform on  servicenow platform. What woul...

sangamitraG by Tera Contributor
  • 558 Views
  • 2 replies
  • 1 helpfuls

How to create RITM backend using ATF

Hi,how to create a manual RITM from the backend using ATF?I need to follow this approach since the portal submission is blocked due to the Custom-type variable.  

How to stop auditing/versioning for any field on the table

Hello Everyone, We have a custom Date/Time field on the sc_cat_item table which is populated via a Business Rule when an RITM is submitted. The field captures the date and time of the most recent submission, allowing us to track when the catalog item...

Atik by Tera Contributor
  • 530 Views
  • 2 replies
  • 0 helpfuls

Legacy data migration into Servicenow custom app

Hello, we are trying to replace a custom legacy application with ServiceNow. So we need to migrate the legacy data(project related data which are in progress) to servicenow custom app which uses Approvals and tasks. The challenge is old system doesnt...

swathi Gadde by Tera Contributor
  • 1339 Views
  • 3 replies
  • 4 helpfuls

Error in Getting Access token

Hello All, I am trying to get a access token using Application registry but following error is thrown. Any help is appreciated.Step 1:1. Created OAuth Application Registry using the option "Connect to a third party OAuth provider" .2. Filled in follo...

kuttti by Kilo Guru
  • 8453 Views
  • 5 replies
  • 0 helpfuls

I have to assign request to user.

Hi,  I have to assign request to user. We are having flow and there it is setting short description and description field value and there I have to set assignee using system property. I have created system property and I have to use that system prope...

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