Hi. For IT-Kiosk implemented from Walk-Up Experience Application, customer specifications specify the end-user can program an appointment with an agent with a window of 20 minutes.I have seen it was normally possible to do this with Walk-Up Experienc...
Hi, I have created a scheduled email report to send the report with an attached excel sheet, So when a report is sent to the recipients, i see the email body contains the Reference number below. Is there any way to remove the reference number from th...
I have a form in the Employee center and I need the 3 variables to be side by side.I tried the catalog builder and it didn't work and also vo that there is a plugin that allows access to more types of variables but also the company does not have this...
New to ServiceNow and on the Istanbul release. I am trying to find a way to have three columns for a Catalog Item on the ServicePortal. I successfully accomplished this with containers on the ITIL Platform as seen in the image below:This is how i...
Members of 'CC' and 'BCC' in Inbound Emails should receive the outbound notifications.
Hi. I have a choice field and I would like to set a default value ONLY to NEW RECORDS / FUTURE Records. Is that possible? Thanks!
Hi Expert, Thanks in advance We are facing issue in SNOW when creating new knowledge article. When we create any new article in SNOW, that article is not available for first 24hrs.It cannot be searched with keywords or meta or short desc. immediatel...
Hi, when the agent in the agent workspace accept the chat queue from the inbox, the active chat window is prompted for few seconds and then it disappears. How can we fix this issue? Regards, Afsar
Updated the password on user profile, but still username or password incorrect error showing during login. ADFS is enabled and facing issue with setting password for AD account created on ServiceNow. AD password and password set on ServiceNow both s...
we have a requirement to hide ui action button form one table in some conditions when state is InProgress andthe logged in user is same as approver or coordinator (approver and coordinator are two fields in the record)or logged in user is having adm...
bhgetestmail788 - grattach.sys_id*****wdwdwdwdwdwdwdwdwdJavascript compiler exception: String object would exceed maximum permitted size of 33554432 in: var tablesysid = "axyzwwwwswswsw"; var grattach= new GlideRecord('sys_attachment'); grattach...
Hello everyone,I have a small doubt.we need an report on notification(sysevent_email_action) table to show all the notifications which are created in 2022.When I try to select the table name from data in report, the table name is not visible.Can we c...
Hi, What's the difference between Content Item and Maintain Item? Are they related to each other?
Hi All,1] We have Simple List widget which shows incident records on Service Portal. This widget is visible for admin user, But when I impersonate to user having role snc_internal then this widget is not visible.(Some other widgets are visible for th...
Hi All,1] We have Approvals widget on Service Portal. This widget is visible for admin user, But when I impersonate to user having role snc_internal then this widget is not visible.(Some other widgets are visible for this user e.g. Announcement, Top ...
