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Resolved! Unable to request for another user in Portal

Hi,I created a catalog item that is only accessible to managers. so if a user wants to request, they must go to their managers and only managers can raise a request for them. the issue is when one of the managers selects a user who doesn't have acces...

RITM State/Stage is not getting updated

I am working in ServiceNow (FSO scope) inside a widget and trying to update the RITM state to "Request Cancelled" via script (mentioned below)The flow context state changes to Cancelled when I run it in Background Script, but the RITM record itself d...

MDRaheem by Tera Contributor
  • 571 Views
  • 1 replies
  • 0 helpfuls

Resolved! "Download PDF" UI action in Workspace

Hello, New to workspaces.Is there a way to create a UI action button on the form related list called "Export to PDF" so that when the user clicks the button it should export the related list records and user should be able to download. Is it possible...

swathi Gadde by Tera Contributor
  • 3746 Views
  • 7 replies
  • 1 helpfuls

List collector and update records - multiple variables

Not sure where to put this, but figured I'd start here. Here is the scenarioWe are doing a project where the Help Desk will need to select a number of devices from a list and assign them to a site as they are refreshed.Once they are selected, they ca...

Resolved! Inactive fields are still visible in the Form View

Hi Community!Hope you are doing well!I have inactivated a choice to the field (custom field in the case) as per the Business requirement. When I check it in List view, it is working fine. But when I check it in the Form View, I can be able to select ...

imranshaik0 by Tera Contributor
  • 1445 Views
  • 5 replies
  • 1 helpfuls