Run Query Business Rule Only on native UI not on service portal
I want to run a before query business rule only on ITIL page bot on Service Portal
Forum Posts
Resolved! Allow only xl sheet format as attachment for a catalog item.
Hello SNC, I want to allow only xl sheet format as attachment for a catalog item. I wrote the below script but it seems not working. Any advice? function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { ...
report on account expire in 30 days
Hi Team, I am trying to create a flow designer to lookup list of users account expire in 30 days ( screenshot below ) But is it showing all the users whose account expire in 60 days and more. Kindly advise how we can only show the account expiring in...
Resolved! Refresh ui page without reloading it.
Hi All, I have a requirement where i need to give specified time to user to review the form. when user clicks on alert button then my ui page should refresh. So that i can get all default values that was there on that ui page and my timer can resta...
What is use of Single-Row Variable Set and Multi-Row Variable Set in catalog item
What is the use of Single-Row Variable Set and Multi-Row Variable Set in the catalog item what are the main differences between Single-Row Variable Set and Multi-Row Variable Set
when user clicks re-open button it should show a popup input box on portal.
Hi, I have a requirement that, when user clicks re-open button it should show a popup input box on portal and ask to enter the reason for re-open of incident. But unable to find the solutions in widget to show that customized popup window using SpMod...
Change Verification Process
Hi All, i have 2 custom fields in my change form as mention below "Change Verification" with dropdown with these values (Successful, unsuccessful, Partially successful, Successful with issues) and Change Verifier name -(Same tab like watch list) is...
SRM : Can we have more than 2 level of category to navigate to raise Service Request using Items
Hello All, We have a requirement to have more than 2 or 3 categories (or sub categories ) to navigate to main service request Item to raise the request. Example : 1: 2--> To access the ITEMS : "Corporate Mobile Devices- Bulk Orders", curr...
Resolved! Automatically refresh the form after clicking on Submit button on 'GlideModalForm'.
1.I have created one button(UI Action) "Create Task" on stories form.2.When I click on this UI Action it shows one 'GlideModalForm'.3.When I fill the details on this form and Clicking on Submit button one record created and added in the related list ...
ServiceNow email servers
Hi: How do I find out the list of email servers our ServiceNow instance has? Thanks
Resolved! How to increase row number automatically when we click on the "Add" UI action on the MRVS?
Hi Expert, How to increase row number automatically when we click on the "Add" UI action on the MRVS? is it possible? In the below screenshot, i added the row(1,2) manually. Thanks, Antony
Resolved! How can you disable a maintenance or blackout window
Is there a way to make in active a maintenance window or blackout time frame when applied to the Change Request module. Most all other areas of ServiceNow give you the ability to make something "inactive".
Resolved! Import Set API response ? How to modify ?
Hello Guys, I have just simple question on you. I have simple staging table with its transform map, when I am doing test payload through import set api in REST API Explorer. I am getting 201 - created. Thats completely fine. Everything is working fi...
How to Use Prechat Surveys
Hello everyone, When a user starts a VA conversation, I'd like them to be asked immediately whether they want a live agent or virtual agent. If they pick live agent, then I want to route them to one of several queues. What's the best way to do this? ...
Department Head Approvals
Hello, I'm newer to ServiceNow, so I need help with this requirement. Issue: When we receive a File Share Access Request, the approval needs to go to the Department Head of the folder requested. For example, someone in Manufacturing might need access...
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