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Resolved! Field level ACL is not working

Hi,there is a group called(DOC). they don't have write access to any field on server table, they can only read the fields. but they want write access on 2 fields(A & B).so i created a role called (field_access) and created two field level ACL's and i...

Resolved! What happens after oAuth refresh token expiries

Hi All, We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding. What happens after the token is expired? Will it generate a ne...

Renu9 by Tera Contributor
  • 6001 Views
  • 7 replies
  • 1 helpfuls

Hyperlink in Catalog Item

Hi, I have a requirement that whenever the "A" choice is selected on the variable in the catalog item on the service portal, we should display a few hyperlinks displayed as below:Please review below confluence articles before submitting the request f...

Reporting on Flow designer

Hi ExpertsI have requirement where I need to create a report which needs to pull the Catalog Item names which are creating tasks through Flow designer.Kindly help me on achieving this.Thanks!

Community Alums by Community Alums  
  • 590 Views
  • 2 replies
  • 0 helpfuls

Debug log entry

Hi All; The system log keeps on creating entries for some transactions, but I cannot find the entry's source to disable. As per the context map, it is showing a scheduled job that I already disabled but still the same issue. Can anyone please help wi...

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Resolved! Agent Workspace Landing Pages Accessible to Role or Group

I would like to configure my Agent Workspace Landing pages to be accessible based on either group or role. For example, I have a landing page titled "Report Overview" and only want a specific set of users (either by group or by role) to see this land...

TStark by Kilo Sage
  • 3918 Views
  • 10 replies
  • 1 helpfuls

How to capture notification in work notes

How to capture notification in work notes.I have requirement When notification send it should capture to work notes.Could you please help me to achieve this 

shweta14 by Tera Contributor
  • 864 Views
  • 18 replies
  • 0 helpfuls

Trigger a business rule using a scheduled job

Hi guys, Would like to as your help on how do I trigger a business rule using a scheduled job? or is there any other way to do this?  I just wanted to remove the inactive users from their group. Currently, this business rule is working whenever a use...

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ss123 by Tera Contributor
  • 1044 Views
  • 6 replies
  • 3 helpfuls