I have a response stored in a string variable and want to fetch the ticket number but I am not able to traverse through the output. Output : <?xml version="1.0" encoding="ISO-xxxx-xx" standalone="yes"?> <Web-Ticket> <Change> <pro> <text>Change succes...
I need to add CAB workbench has the agenda auto populated with Normal and Emergency changes as described. Normal Change - Change CAB date is the same as the CAB meeting date.Emergency Change - Change CAB date is the same as the CAB meeting date.Stand...
When a non-admin user does a search with global search, the results do not show the incident table but it does show other tables like Catalog Tasks and Users. But when I do the same search as an admin, the incident table results show up: I can...
Approval Link for the Service portal through email script
Hello,I am wondering if it is possible to import a CSV file that it doesn't any header. I tried and ServiceNow says expected two columns but there is only one.I checked out on google and I see that some peope having same requirement sometimes while w...
Hi , I was trying to make "current status" widget to display service offerings but in the service status page outage details are missing. Body HTML template: <div ng-if="!data.service || data.outages.length > 0" class="panel panel-{{options.color}...
Hi all, I have two scenarios on the incident form. I need to set category field mandatory based on specific Assignment GroupsFor those specific Assignment Groups and Configuration items are not (ABC,XYZ) then description field should be mandatory. Fi...
I'm creating a customised VA topic that creates an incident with certain fields. I want to display the incidnet number in the end. I'm using a Record Action utility to insert a record in incident table. Is there a way to get the sys_id of the record?...
Hello Everyone, How to export data from servicenow into power Bi without REST API? Please help me, how can i schedule report or import data(like assets/computer table data) from SNOW into Power BI without using REST API. Thanks for your help in advan...
Hello Team, i have a requirement to show the report in power bi from servicenow problem table, please how to do this. should i do power bi integration , if yes please provide the steps too as i am new to integration. Thanks in advance.
Hello, As per the project implementation, I am trying to get all the incident column names in a custom list field. So that the user can select all the fields for those they want to get values from incident table. with the code below (this I got from...
I have a requirement to assign all RITM and task created by Service Request to predetermined assignment groups. I have achieved this by using business rules. The requirement also want a predefined set of tasks assigned to predetermined groups - how c...
how to import a csv file?In this file, each line corresponds to an incidentI have to create incidents from the lines of the csv filecordially
Hello All, I have written the below code snippet in my Actions in Flow Designer. var response = inputs.parameter;var obj =JSON.parse(JSON.stringify(response)); outputs.employee = obj.EmployeeNumber;if(outputs.employee){outputs.iscontractor = 'no'}e...
When clicking on 'Copy Change' UI action, there are few fields like Short description, description, etc are being populated from original change, what condition/ script is written to differentiate original change and copy change? I dont find anything...
