How GDIT does SecurityaaS for DoD

Session Code: BRE2349Presenter(s): Shaleen BraleyCompany(s): General Dynamics Information TechnologyAbstract: GDIT provides SecurityaaS as a managed service using the SN platform for the following: Au...

Upgrading on a Shoestring - Using the ServiceNow Jumpstart Program

Session Code: BRE2336Presenter(s): Rebecca ColemanCompany(s): Sage TherapeuticsIsabella FredianiAbstract: Planning to upgrade versions and are new to ServiceNow? Do you have a small team and an even s...

Replacing a legacy IT solution one step at a time

Session Code: BRE2251Presenter(s): Jacki AlexanderCompany(s): Zions BankAbstract: Join Zions Bancorporation as they share their 12-month journey to replace a legacy platform and transform their Servic...

Scripps Health's journey implementing CSM/ITBM for Epic's Community Connect

Session Code: BRE2254Presenter(s): Kristina Lindsey, Etta WilsonCompany(s): Scripps Health, gNISAbstract: On April 2019, Scripps Health’s IS team entered the next phase of our digital transformation t...

Extending Hardware & Software Asset Management to Enterprise Asset Mgmt

Session Code: BRE2289Presenter(s): Tami McNairy, Scott YoderCompany(s): Accenture, AccentureAbstract: Learn how Accenture, an organization owning more than 10 million assets globally has leveraged Ser...

Panel - To ServiceNow discovery and beyond... with customers who have achieved it

Session Code: BRE2260Presenter(s): John Shores, Michael Hubbard, Shivraj Vichare, David Sprowls, Chad Bippins, Thomas BradenCompany(s): H&R Block, Great American Insurance Group, QuickNexus, Select Me...

Bringing the Common Service Data Model to life

Session Code: BRE2214Presenter(s): Michael Blazer, Ryan ZulliCompany(s): Molina Healthcare, Inc., ServiceNowAbstract: Do you want ServiceNow to be more than just a ticketing system? Do you want to uti...

Progressive Approach-REST based JSON API for multiple sources of Vulnerabilities

Session Code: BRE2233Presenter(s): Ravali Yadavalli, Venkat IyerCompany(s): USAA, USAAAbstract: After a successful launch of VR module with Qualys Integration, we decided to bring in different sources...

Using Project Portfolio Management to keep your ducks in a row!

Session Code: BRE2218Presenter(s): Tracy Codell, Lisa WhiteCompany(s): Western Southern Life, Western & Southern Financial GroupAbstract: Western & Southern Financial Group (W&S) uses ServiceNow to ma...

Transforming the 4 Ps to improve student and staff experience

Session Code: BRE2220Presenter(s): Rebecca Bone, Carmen van den BogaardCompany(s): Deakin University, Deakin UniversityAbstract: Deakin University prides itself on high student satisfaction rates, ser...

Redefining the Employee Experience

Session Code: BRE2177Presenter(s): Laura ColeCompany(s): Standard Chartered BankAbstract: Building an end to end approach across your HR transformation journey to deliver real change to the employee e...

Managing the Masses: How to streamline vulnerability management and remediation

Session Code: BRE2199Presenter(s): Julie SuttonCompany(s): City and County of DenverAbstract: The City & County Denver has fully embraced the power of the ServiceNow security suites. Using the platfor...

Supercharging Security Operations with Threat Intelligence

Session Code: BRE2196Presenter(s): Scott FunkCompany(s): MoneyGram InternationalAbstract: As the attack surface grows, security teams are seeing more security alerts each day — making it challenging t...

Patching Up: Master Vulnerability Patch Management With Security Intelligence

Session Code: BRE2192Presenter(s): David SooHooCompany(s): Recorded FutureAbstract: Vulnerability management teams deal with hundreds of applications that can vary by department and individual — each ...

Slash MTTR proactively with AIOps from AppDynamics, CMDB & Event Management

Session Code: BRE2204Presenter(s): Bradley Owen, Ryan ZulliCompany(s): AppDynamics, ServiceNowAbstract: Enhance your AIOps capabilities by combining ServiceNow ITOM Health with Application Intelligenc...

Evolving ecosystems to manage the speed of cloud

Session Code: BRE2195Presenter(s): Bryan LockeCompany(s): AccentureAbstract: Recent years have seen exponential growth in ephemeral IT, IT asset lifecycles are the shortest they’ve ever been and at a ...

Building Friendly & Stylized Notifications: Emails @ Princeton University

Session Code: BRE2157Presenter(s): Jonathan Jacob, Helen Shpits, Michael CuomoCompany(s): Princeton University, Princeton University, Princeton UniversityAbstract: Regrettably, email is the most visib...

What's new in ITOM Health

Session Code: BRE2141Presenter(s): Benny Makovsky, Adar MargalitCompany(s): ServiceNow, ServiceNowAbstract: Join our ITOM Health product management leadership to learn more about what's new in ITOM He...

How Ingles Markets reimagined store operations with Customer Service Management

Session Code: BRE2081Presenter(s): Devon Suskauer, Devin LindbergCompany(s): Ingles Markets, Ingles MarketsAbstract: What happens when you redefine who your customer is? For leading grocery retailer I...

How to win friends and implement GRC!

Session Code: BRE2140Presenter(s): Timothy MartinCompany(s): whyaye! LtdAbstract: Want to migrate your risk management process into ServiceNow but not sure where or how to start? Join this session to ...