Session Code: BRE2103Presenter(s): Caleb CordesCompany(s): Deluxe Corp.Abstract: This session will cover ServiceNow’s unique capability to provide users with the ability to interact with meaningful da...
Session Code: BRE2123Presenter(s): Christin SpigaiCompany(s): Broadridge Financial Solutions IncAbstract: Broadridge HR wanted to service our associates the same way they treat our clients - giving ro...
Session Code: BRE2087Presenter(s): Jeanna MurphyCompany(s): VerintAbstract: Ever feel like a rebel fighting against the evil software empire? When resources are limited and compliance is being questio...
Session Code: BRE2041Presenter(s): Gordon Tetlow, Severin LauniauCompany(s): Service Now, RedHatAbstract: Joint session: Visibility and management of TLS certificates – from Redhat IT and ServiceNow D...
Session Code: BRE2078Presenter(s): Eric Stephan NeillCompany(s): Lexmark International IncAbstract: Learn how Lexmark leveraged its ServiceNow implementation of CMDB with Ins-Pi’s UPMx and Designer to...
Session Code: BRE2056Presenter(s): Kyle LesterCompany(s): WGUAbstract: In 2019 Western Governors University upgraded to ITSM Professional and released both Virtual Agent and Predictive Intelligence to...
Session Code: BRE2061Presenter(s): Tobias Aabel, John MalmangerCompany(s): DNB, Sopra SteriaAbstract: Your third party risk exposure is greater than you think. In the aftermath of GDPR, we came to rea...
Session Code: BRE1974Presenter(s): Sean Cunningham, Alex Ressa, Tyler Anderson, Joseph MaloneyCompany(s): Arizona Public Servixe, Arizona Public Service, Arizona Public Service, Arizona Public Service...
Session Code: BRE1993Presenter(s): Janene CasellaCompany(s): ServiceNowAbstract: "Do you have mobile workers who need tasks scheduled and need to know where to go and what to do while in the field? Se...
Session Code: BRE2033Presenter(s): Michelle Rova, Frank NeudorffCompany(s): Life TIme, Life TimeAbstract: Learn how Life Time is leveraging workflow automation to eliminate non-value add activities of...
Session Code: BRE2007Presenter(s): Stephanie CarterCompany(s): University of San FranciscoAbstract: The University of San Francisco launched the Service Portal in 2018. However, in some ways the IT we...
Session Code: BRE2000Presenter(s): Trevor JerueCompany(s): University of South CarolinaAbstract: Join the University of South Carolina on their Knowledge Management journey and discover how better inf...
Session Code: BRE1882Presenter(s): Tonye GrossCompany(s): USDAAbstract: During the Great Depression, food shortages ran rampant, commodity prices fluctuated wildly, and the few farms producing crops o...
Session Code: BRE1883Presenter(s): Libby KenneyCompany(s): 7 ElevenAbstract: 7-Eleven merged 16 service desks and completed 32 internal and external integrations within 11 months. They created a 7Help...
Session Code: BRE1950Presenter(s): Ryan HarvillCompany(s): AccentureAbstract: Join this session to learn how to deploy the ServiceNow mobile apps. You have a service portal and you have agent workspac...
Session Code: BRE1969Presenter(s): Tory Young, Angie WaltonCompany(s): Dignity Health, CommonSpirit HealthAbstract: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI)...
Session Code: BRE1972Presenter(s): Saskia RoukemaCompany(s): Canadian National RailwayAbstract: As Canadian National Railway has embarked on our journey to modernize IT service management with Service...
Session Code: BRE1870Presenter(s): Nick YoungCompany(s): UNC GreensboroAbstract: UNC Greensboro Information Technology Services had a strategic initiative to automate our Enterprise Event Management &...
Session Code: BRE1878Presenter(s): Patrick Beauchemin, Will Hallam, Edward DavisCompany(s): ServiceNow, Capital District Physicians' Health Plan (CDPHP), CDPHPAbstract: Capital District Physicians’ He...
Session Code: BRE1876Presenter(s): Jon ThompsonCompany(s): Oshkosh CorporationAbstract: Oshkosh utilized user experience design, citizen development, and agile methodology to deliver an exceptional mo...
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