Session Code: BRE0242Presenter(s): Tracy, ChrisCompany(s): North Carolina Department of Information Technology, NC Department of Information TechnologyAbstract: The State of North Carolina, like many ...
Session Code: BRE1124Presenter(s): TomCompany(s): ServiceNowAbstract: Drawing on Tom Yeatts' experience as a county deputy CIO, this session will focus on the art of the possible - tailoring the CSM p...
Session Code: BRE1340 Presenter(s): Gina Company(s): City of Minneapolis Abstract: The City of Minneapolis is using the Now Platform to transform the way they deliver services, impacting the lives of ...
Session Code: BRE0593Presenter(s): Terry, RyanCompany(s): Stefanini, AdvanSixAbstract: When AdvanSix was spun off from their former parent company, they were faced with an extremely tight timeline to ...
Session Code: LAB0657Presenter(s): Richard, Anders, ChristianCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: Get past the buzz and learn how AIOps reduces service outages with actionable insig...
Session Code: LAB1358Presenter(s): Mehdi, John, DebbraCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: In this session, learn how having Project and Portfolio Management (PPM) on the same platf...
Session Code: BRE0976Presenter(s): Kiran, AaronCompany(s): Blackhawk Network, Blackhawk NetworkAbstract: Join Blackhawk Network, a 10-year ServiceNow customer in both the B2B as well as B2C marketplac...
Session Code: CSS1455Presenter(s): Chris, AndrewCompany(s): United Airlines, ServiceNowAbstract: Learn how ServiceNow’s success program can help drive change at United Airlines through streamlining pr...
Session Code: LAB1312Presenter(s): Netta, MarinaCompany(s): ServiceNow, ServiceNowAbstract: ITOM Event Management uses alert rules to perform actions as a response to alerts. Such actions include crea...
Session Code: BRE0771 Presenter(s): Liju, Sanjiv, Kiran Company(s): eBay Inc, eBay Inc, eBay Abstract: In early 2017, eBay’s security monitoring team was facing a conundrum. At one end of the spectrum...
Session Code: LAB1055Presenter(s): Miguel, Alex, EricCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: Whether you're a security architect looking to design and automate your security playbooks ...
Session Code: LAB1183Presenter(s): Mark, Adam, JonathanCompany(s): ServiceNow, ServiceNow, Service-now.comAbstract: Join ServiceNow cyber security experts in this lab to learn how Security Operations ...
Session Code: LAB0603Presenter(s): Brian, EddieCompany(s): ServiceNow, ServiceNowAbstract: Service Level Management (SLM) can be a challenge if you don't know where to begin. In this lab, we'll look a...
Session Code: BRE1498Presenter(s): Lucy, JohnCompany(s): UC Berkeley, ServiceNowAbstract: Join Lucy Greco as she shares her research, experiences, triumphs, and challenges with technology as a blind p...
Session Code: LAB0698Presenter(s): Jeevan Anand, AndyCompany(s): ServiceNow, ServiceNowAbstract: Achieve better incident and request management with Agent Workspace and Agent Assist from ServiceNow. J...
Session Code: BRE1154Presenter(s): Alberto, JakeCompany(s): Service-Now.com, ServiceNowAbstract: The ServiceNow Flow Designer modernizes task automation with a codeless, natural language environment. ...
Session Code: CSS0667Presenter(s): Shannon, MikeCompany(s): BC Pension Corporation, Sierra Systems, an NTT Data CompanyAbstract: Pension Corporation replaced their existing Service Portal with a Enter...
Learn about observability with Datadog @ Knowledge 2019 Datadog is proud to sponsor Knowledge 2019, and our team is excited to show you how we can help you get deeper visibility into your infrastructu...
Experience Knowledge at The Venetian & Sands Expo Center in Las Vegas May 5-9th. Register: https://knowledge.servicenow.com/
While making a purchase online recently, I had questions about the warranty and how the item compared to a similar one I bought from the same retailer a few years ago. I sent the questions using chat....
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