L1 Support interview help
Hi,I have an interview for the role of L1 Support. I need help about which topics do I need to cover for this interview other that lifecycles.Thank you.
Forum Posts
Resolved! Registering for Mainline Exam
Hello, Can someone help me with exam registration.I have taken the instructor led course and paid from my company learning credits, but while registering for for exam it is asking to pay 300USD whereas i already have exam voucher.Can someone guide ho...
ServiceNow to get a list of catalog item (sc_cat_item) associated with flows that include REST steps
How can we get a list of multiple catalog item (sc_cat_item) associated with flows that include REST steps, from that we will understand that those catalog items are associated with integrations?
Email field length in client email template table.
Hello Guys,I have an requirement that i have to increase the max length of email field in "client email template" table.Is this voilating the servicenow best practice or not.can you please share any servicenow documentation related to this point.Than...
restore deleted software entitlement data with dependent data
Hi Team,Customer asked me remove all the data from Software entitlement form, and they will start afresh. But when I try remove data for Sqlserver 2016 enterprise, the dependent data will also go off as shown in PIC.Somewhere I read if it's deleted i...
Flow Designer need to integrate
Hi everyone, I have a requirement :Need to add payload and ansible AAP template API.Need to add 3 new catalog tasks1. Stop Tomcat InstancesURL: https://controller.aapbmylc6irzyfx6.ansiblecloud.redhat.com/api/v2/job_templates/1013/launch/Payload:{"FQD...
Resolved! Re-open a support case
I accidentally fat fingered and closed a support case, is there any way I can re-open it?
Resolved! Personas accout in servicenow
Hello, I am currently using a company-provided account.I would like to ask if there is a fee for registering a personal account, and if so, how much does it cost?Will I be granted a PDI with a personal account?Where can I find reference information?P...
Downvoting option on posts
There are posts on these forums that are obviously incorrect, misinformed or just simply guessing. It would be good to have the option to downvote these replies that are often begging for thumbs up (now that they are incentivised) so that correct in...
App Engine License is denied
Hello Please help with finding app engine license I had app engine earlier but after my instance gor resetted I am not able to access app engine studio its asking license so anyone please guide me with the same . This is my instance dev196477 I have ...
Resolved! Setting description and short description on Approval from flow designer
How can i set description and short description from flow designer on group approval. I have conditions after the approval is created to close the related case so have a if condition after that. If I try to do n update action would that work?
Looking for Recommended YouTube Channels or Other Resources to Learn ServiceNow
Good Morning Everyone,I'm currently going through the courses on SerivceNow University and enjoying the learning process. I'm trying to expand my knowledge beyond the official training and was wondering if the community has any recommendations for ot...
unable to see top banner on service portal page
I am unable to see the top banner in service portal where it says: Knowledge, Catalog, Requests, System Status, Cart, and Tours What I expect to see: but what I see instead: I checked my request filter but everything seems fine. I am thinking it is a...
how to request more instances?
I am out of instances. How can I request more?
Cant use my instance, why?
You need a valid App Engine Studio license to continue working.Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.
