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Resolved! Personas accout in servicenow

Hello, I am currently using a company-provided account.I would like to ask if there is a fee for registering a personal account, and if so, how much does it cost?Will I be granted a PDI with a personal account?Where can I find reference information?P...

Downvoting option on posts

There are posts on these forums that are obviously incorrect, misinformed or just simply guessing.  It would be good to have the option to downvote these replies that are often begging for thumbs up (now that they are incentivised) so that correct in...

Jayden4 by Tera Contributor
  • 313 Views
  • 2 replies
  • 0 helpfuls

App Engine License is denied

Hello Please help with finding app engine license I had app engine earlier but after my instance gor resetted I am not able to access app engine studio its asking license so anyone please guide me with the same . This is my instance dev196477 I have ...

shreyashett by Tera Contributor
  • 405 Views
  • 3 replies
  • 0 helpfuls

unable to see top banner on service portal page

I am unable to see the top banner in service portal where it says: Knowledge, Catalog, Requests, System Status, Cart, and Tours What I expect to see: but what I see instead: I checked my request filter but everything seems fine. I am thinking it is a...

hikerclimber_0-1754528400230.png hikerclimber_1-1754528476199.png

Cant use my instance, why?

You need a valid App Engine Studio license to continue working.Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.

pablomaruk by Mega Explorer
  • 266 Views
  • 1 replies
  • 0 helpfuls

Adding checklist to a work order task

Hello there! Is it possible to add checklists to a work order task?When performing field service work, we would like to have pre-defined checklists appearing as part of the WOT.Checklists should ideally be product-specific. E.g. If the WOT is for mai...

GimboO by Giga Contributor
  • 524 Views
  • 1 replies
  • 0 helpfuls

Closed date is different ,or prior than open date

Hi everyone, I’m currently stuck with this issue:In the incident form, the Closed date is earlier than the Opened date.But this is happening only for 10 incidents from 5 months ago — not for any recent incidents.The Opened date is the same as the Cre...

SathishB by Tera Contributor
  • 178 Views
  • 1 replies
  • 0 helpfuls

Branding Virtual Agent - failed

 Hello all, I am trying to complete the Branding Virtual Agent lab, name of the LAB: Virtual Agent Implementation, Client Configuration, Web Client Branding - LAB 2.1. Even if I followed the steps over and over again, I have the following error: Did ...

Error LAB.png
AlexandraU by Tera Contributor
  • 951 Views
  • 8 replies
  • 2 helpfuls

Resolved! Service portal widget visibility

Hello, Hello experts,How can we hide a widget based on some condition? I have embedded widget on approval form page ,my requirement is to make this widget visible only when catalog ITEM is "Multi Functional" and state is Requested or else hide the wi...

Cannot login to ServiceNow Hi portal

Hi, I'm not sure if it's just me, but everytime when I tried to login to ServiceNow Hi portal, I will get this message. i also have issue logging into Developer site's (Build your first application) as well.Attached is the screenshot when I tried to ...

jackps by Tera Contributor
  • 540 Views
  • 4 replies
  • 0 helpfuls