Hi everyone,I’m currently new to ServiceNow and have been getting hands-on practice in my development instance. While working with the Install Base Item table (sn_install_base_item), I deleted a record and am now trying to learn the proper way to res...
Instance Observer (IO) users configure alerts using Self-Serve alerts feature available in IO.OOTB Service Event Management will manage IO related events by handling it as a Push Connector. This results in correctly managed Incident Tickets towards O...
I’m a new ServiceNow developer and about to start my first project involving Nexthink and LogMeIn integration.I already have a basic understanding of ServiceNow integrations (APIs, REST, Flow Designer, etc.), but I have no experience with Nexthink or...
Hello Team,I am currently working on the below requirement and would like to check if anyone has worked on this earlier. Kindly guide me and share your inputs.Requirement:Disable the ability to add or edit attachments and comments once the request is...
Hi Team could please help me this condition. I have been working on for 3 days , It Always sending OTP to my company email ServiceNow account is linked to my official company email , which is now deactivated.I am unable to receive login or verificati...
Hi community,I am currently working on dispute management for a client. We're currently working on a way to configure new questions on the questionnaire flow step. I was wondering if these configured questions would still get sent to VROL despite the...
I have created a number of IH-ETLs in my scoped application using a certain Discovery Source. I want to change the Discovery Source to some other already defined in sys_choice table. Is this possible in the same scoped application? I want to reduce m...
I have a catalog item where we want to restrict the size of all attachments to 12 MB total. I tried using the attachment variable, but it only allows the selection of ONE attachment. I want the ability to add multiple attachments using the built-in...
I've been trying to get my PDI to wake up for the last week, and all I can seem to get is the "Waking up instance" message with a spinning wheel. I hadn't had a chance to back up some work on it because I was actively working on it - but now I'm bein...
Hi community, thanks for the previous help but now how do I share Badges on Credly?
Hello everyone, I wanted to share that I’ll be stepping away from the ServiceNow Community for the time being. I’ve become increasingly concerned about how the platform is being managed—specifically, the lack of consistent rules, oversight, and chec...
Dear SPM Experts,We are using projects (pm_project) and have put an ACL which allows write operation to project only if the user is in the project manager (project_manager) or project owner (assigned_to) or admin (project_admins custom field). When p...
Hello, I have to add an Employee ID field to a catalog item. I have two questions: 1. I created a variable titled "Employee ID", I made the Type "Look up Select Box", I referenced the Sys-user table, I selected "Sys ID" for the Lookup value field ...
When a search query is entered, the search should happen on all the columns available on the customer or supplier charges tab depending on whichever is active and the rows below should refresh to show only the matched results.It should be an universa...
When selecting a data type for a field that will be displayed on a form, which of the following statements is not correct?A. Use the String data type for a free-form text fieldB. Use the Phone Number data type to automate phone number data validation...
