Resolved! I want to write a script to update the due date
Hi,In the RITM if i update the due date field, the SCTASK due date needs to automatically update the same.Can anyone help here
Forum Posts
Flow designer
Hi All, I am doing an integration where I am receiving payload, parsing that to put it in a custom table. I am trying to check if my table have certain id which isnt present in payload and then I have to mark it.In the flow designer , if I loop throu...
How to remove records which arent coming in payload? what approach to take?
Hi All, I am working on an integration with 3rd party system with servicenow which brings in data and we store it in a custom table in ServiceNow. Its a full payload that we will receive. So, based on that we insert into custom table. IN future, some...
Resolved! Need help on using JSON parser in flow designer
Hi All,I am trying to parse a JSON payload using JSON parser. The structured payload looks like this where I am getting the payload in a action and then using this action in the flow. In the flow, I am calling the above action and then using for e...
cmdb retirement policies
Hello all!recently we have begun turning on retirement polices--- they are very loose(CI hasnt been updated or discovered in 6 months) just to get a feel of the process.however, we have run into an issue where the CI is discovered, after its retired/...
unable to reply to some of the posts... shows green color lock icon
Hello Community... I'm unable to reply to some of posts in the community.... The posts are having green color lock icon.. and I'm getting this message at the end. This could be an issue with my community account setup but I'm not sure... Any...
Request for Scholarship Assistance for ServiceNow CAD Certification
Dear ServiceNow Team,I hope this message finds you well. My name is Namuri Ravindra, and I recently graduated in 2024 with a degree in Computer Science Engineering from Pragati Engineering College, Surampalem, Andhra Pradesh from india. I am currentl...
Add baseline to Platform Analytics Dashboard
Hello! Is it possible to add a baseline to a dashboard in Platform Analytics? I have a MTTR Dashboard based on incidents and would like to add a baseline/target to the dashboard. The dashboard is great, but I would like to see a target goal for resol...
Service Now for 3 companies has useless Dashboards
I've worked for three companies. In service now I want to see a description that is editable and says more than just "computer" or some other useless word. I also want to see the latest work note that does not just show the person who posted and the ...
Change background color of Incident title in Service Operations Workspace
Hello All,I want to change background color of Incident title in Orange color for existing incident and for new incident creation title should be in blue color.Is it possible to do on condition change the color for title, in service operations worksp...
プラットフォームユーザーの代理操作を行いたい
Welcome to ServiceNow [日本語] - タスク：Next Experience、ナビゲーション、アクセス を対応中ですが、内容指示と実際の画面が異なるため、対応方法が不明です。やり方を教えてください。[Impersonate user (代理操作ユーザー)] を選択する選択肢が存在しない。内容
Problem Management/Knowledge Management - Known Error
Looking for advice from anyone that may have an established Problem Management Known Error process in place as we are working to implement ours. What I know:Only one Known Error knowledge article can be created from and related to the Known Error Pr...
Average percentage of resolved incidents same day from business duration per month
I am trying to make a Bar visualization from the Incident Table.It has to show a percentage of how many Incidents was resolved same day from "Business Duration" per month.So if we had 100 incidents January 2024 and 60 of then was resolved same day as...
Connecting with Trusted Saffron Buyers in Pakistan
Discover how to connect with trusted saffron buyers in Pakistan. Learn about sourcing high-quality saffron, building reliable partnerships, and exploring market opportunities to ensure successful transactions.
ServiceNow Executive Circle Event at Mumbai
Happy to be part of the Executive Circle Event recently at Mumbai. It was an instant block buster. It was great opportunity to connect with Platform Owners and other Leaders, while knowing about the upcoming Products and Features from ServiceNow. The...
