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Resolved! Need HELP getting all the way into my PDI

Been sending emails to devportalprod@service-now.com <devportalprod@service-now.com> to get help with this issue for a number of days and have not received any response.The problem - I cannot get any further into my PDI nor do I get the ServiceNow em...

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Resolved! Starting a Platform Owner Group

Hey everyone, I would like to start a platform Owners group.  Where platform owners can talk and discus the successes they have had and learnings.  I looked at other groups but could not find something that fit this type of role.  Thoughts??? if ther...

Unhelpful Responses Looking for Community Karma

A lot of community responses these days look like people are using ChatGPT generated responses that provide absolutely no help to the questions getting asked. This is degrading the quality of the forums to the point where newer users are not going to...

Resolved! Issue with My Unmoderated Items

When I ask a question or reply to a question it goes to "My Unmoderated Items" section under "My items Awaiting Approval" status. It does not post a question or add a reply to a post for several hours.

Creating a Requistion from service now into Oracle CLoud

Does service now have the ability to create a requisition into Oracle Cloud. We would like to have this ability so the requisition will follow the approval hierarchy that we have in place within Oracle Cloud. And then in turn creates a Purchase order...

p380641 by Kilo Contributor
  • 1115 Views
  • 1 replies
  • 0 helpfuls

Approvals on Emergency Change

What is best practice for approvals on an Emergency Change? Is it one approval or two? Should the approval be by a senior leader, CI owner, or change coordinator?

Mego919 by Giga Contributor
  • 2891 Views
  • 2 replies
  • 0 helpfuls

QR Code to create a incident

 QR code on the back of  hardware devices (laptops, iPads, Desktops etc) that when the employee scanned the QR code if the device was broken or not working, it would create an INC , so kindly assist on this how we can archive on this?

Resolved! Cant login to my PDI.

Hi,From one week I cannot login into my personnal devlp instance. I tried many times and I cant get in, I tried different ways using forgot password but I am not receving any email to reset my password. Please help me. Thnak you.Thulasi.

Not able to go to navpage.do

Hello I need a help, I have a PDI on Vancouver. When I type the url https://devxxxxxx.service-now.com/navpage.do and login it takes me to https://devxxxxxx.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D4b3d069093463110fa6370d...

Resolved! Cause Codes and Problem Ticketing

Community and Experts,I'll just leave this here, but I would really like to see Cause Codes brought front and center to the Problem Tables rather than PTask Tables, where they are pretty tucked away. If there's a good reason to keep Cause Codes seque...

MC_Teknaut by Tera Contributor
  • 2741 Views
  • 3 replies
  • 5 helpfuls

How do I ask a question in the Community?

Hi all, I have a question regarding the ServiceNow Community itself. Maybe it's just me, but nowadays it seems near to impossible in choosing a Location, Forum, Category etc. There are hundreds of choices and they are nestled in a hierarchical struct...