Need to download attachment from PDI.
Hi Team, Can anyone please help me out to resolve below scenario? Scenario - If Agent A shared an attachment via PDI to Agent B. How can Agent B download it on his/her system? Thanks & Regards,Bharat
Forum Posts
UI Policy not working properly
Team, I have a simple form with 5 selections, each one show and hide different variables, it's all working fine, but I do have another ui policy inside one if the options for a YES/NO question, if the user select YES it will show a new variable, is s...
Resolved! Need HELP getting all the way into my PDI
Been sending emails to devportalprod@service-now.com <devportalprod@service-now.com> to get help with this issue for a number of days and have not received any response.The problem - I cannot get any further into my PDI nor do I get the ServiceNow em...
Getting a lot of Spam email from ServiceNow community
Hello - for the last few weeks I've been getting a lot of spam from the ServiceNow community (community-no-reply@servicenow.com). Most of it is in a language other than English and a lot of it is non-ServiceNow product related; for example, a user's...
Resolved! Starting a Platform Owner Group
Hey everyone, I would like to start a platform Owners group. Where platform owners can talk and discus the successes they have had and learnings. I looked at other groups but could not find something that fit this type of role. Thoughts??? if ther...
work management Availabilities- Bloqueios analistas
Olá a todos! Preciso buscar os logs de bloqueios dos analistas para não receber chamados.Por exemplo em work management Availabilities, existem alguns bloqueios e a pessoa que adicionou, preciso do relatório de quem adicionou e retirou o bloqueio por...
Resolved! Help with filters
Dear,I have a question about the "service-now.com" platform. Is it possible to filter all tickets that were assigned to an "Assignment Group" on a specific date? What I want is not the date of creation or last update of the ticket, but if the "Assign...
Access to write Blogs and Articles
Hello Team,Can anyone guide me how do it get access to write Blogs or articles in community Appreciate your help in advance!!!
Down Detector like experiences...
Has anyone had experience in developing features similar to Down Detector, in which, for example, Incident volumes for a given Service offering are shown to visitors of the Help Portal, making it easier for an end user to both observe ongoing trends,...
Resolved! The ask for multiple Help Portals...
In our organization we are being asked to develop new Help Portals dedicated to specific departments or groups.Does anyone here have experience with or best practices on taking in these asks? In your opinion, is it advisable to develop and implement ...
Editing Personal Info
Hi Community members,My name is Mariama.Hope you all are doing well. Just browsing the community today to explore it and get use to the different features / what's available. I have a quick question please. Has any of you got the following error mess...
Proper abbreviation for ServiceNow in 2024
Good day, Trying to start off 2024 right. What is ServiceNow's approved/preferred abbreviation? SN or SNOW? I use SN but see more people using SNOW.
Unhelpful Responses Looking for Community Karma
A lot of community responses these days look like people are using ChatGPT generated responses that provide absolutely no help to the questions getting asked. This is degrading the quality of the forums to the point where newer users are not going to...
Resolved! Issue with My Unmoderated Items
When I ask a question or reply to a question it goes to "My Unmoderated Items" section under "My items Awaiting Approval" status. It does not post a question or add a reply to a post for several hours.
