Are Change Tasks the most appropriate way to manage all efforts related to an overall release? Currently, we have separate change requests for these efforts, but it does not allow for all to easily be associated to the overall effort. In addition, i...
Hello,I designed a catalog item using the catalog builder application, however each time I tried editing the catalog item, I receive a message "record producer does not exist". I tried creating new catalog item but returned same message. I am using ...
Hello,I was wondering if anyone can help me determine when/if the "Attach a Knowledge article" functionality was changed? A few years ago when attaching a knowledge article, the knowledge article body would be copied into the comment section (with no...
QR code on the back of hardware devices (laptops, iPads, Desktops etc) that when the employee scanned the QR code if the device was broken or not working, it would create an INC , so kindly assist on this how we can archive on this?
Hi there, My profile has already been recognized as a Mega Guru but recently I noticed that it is marked as just as a Tera Contributor. Thanks,Bill
Hi,From one week I cannot login into my personnal devlp instance. I tried many times and I cant get in, I tried different ways using forgot password but I am not receving any email to reset my password. Please help me. Thnak you.Thulasi.
I find Now Learning very informative and has a lot of good resources on how to use ServiceNow. However, does our access into Nowlearning expires?
Hello I need a help, I have a PDI on Vancouver. When I type the url https://devxxxxxx.service-now.com/navpage.do and login it takes me to https://devxxxxxx.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D4b3d069093463110fa6370d...
Community and Experts,I'll just leave this here, but I would really like to see Cause Codes brought front and center to the Problem Tables rather than PTask Tables, where they are pretty tucked away. If there's a good reason to keep Cause Codes seque...
Hi all, I have a question regarding the ServiceNow Community itself. Maybe it's just me, but nowadays it seems near to impossible in choosing a Location, Forum, Category etc. There are hundreds of choices and they are nestled in a hierarchical struct...
When I link attachments in knowledge articles using the linking tool and choose "Open link in new window", it will auto-download when clicked unless I type "&view=true" behind the sys id. Does anyone know why this is? I'm relatively new to ServiceNo...
Hi Techies,Greetings. Please help me with the script to create multiple records in asset table. regards..Mani
Trying to access a KB article to do some troubleshooting, and it looks like I am unable to access the link because my ServiceNow ID is disallowed.Am looking at https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955126 but it does...
Good day all, I am new to ServiceNow and need some help please. I am sure my question has already been answered somewhere but I am not able to find any helpful info, maybe I am not looking hard enough. I need to create ServiceNow groups with certa...
I've created a Document ID field following the Creating a Document ID field wiki article. In my case I made my u_document_id field dependent on my u_table field, which I made a choice list of two values: cmn_location and service_offering. I was h...
