What is the purpose and use of issue group rule in Policy and Compliance
I am not able to find information of issue group rule in servicenow .Can you please assit with the same and help me with some demo to understand it.
Forum Posts
How are Issue [sn_grc_issue] Remediation Tasks / Acceptance Tasks / Milestones automated?
Greetings,Been looking into this for few days unsuccessfully, and I appreciate your help and comments:In Issue [sn_grc_issue] table, after 'Respond' state is completed (either when response is Accept or Remediate) there are related records that get g...
If post my policy is in published state and I am changing the owner can it still be in published ?
If for some reason my owner of policy left the organisation which is in published state and I want to change the owner the policy usually goes to draft state .Suppose I dont want again for the same policy to again go approval process and want to skip...
Risk Management Qualitative Scoring weights
Hey Community, How can i locate the weighting that is being used to calculate inherent and residual scores, assuming we are using Qualitative scoring? Just looking at the score that is being set it seems that there is weighting that is happening in ...
how to change max length for entity name for control GRC Attestation
The entity name is getting truncated even though it has only 35 characters. I checked at the entity record level, and it is not truncated there. Where is this configuration set? Where do I need to change the max-length for the entity? I shared screen...
Clarification needs for fields within the Control view
My team is looking for additional information and/or clarification on what is the OOTB expectation from SNOW. Meaning, what are those fields supposed to used for within the Control view? CategoryTypeClassification
How to change / select required Risk Assessment Methodology if it is read-only field.
Hi @all ,I have an requirement to select required RAM based on entity not on entity class. So primarily the RAM is getting auto populated from the Entity class and it is read-only . But I need to change the RAM based on entity selection .I tried us...
Indicators GRC
Can anybody help in investigation/research/testing to understand why 'supporting data' is not consistently pulled when executing 'Basic' type indicators?
Business Crit determined
We would like to update the "Business Criticality determined" on the business process table when related BIA is approved , I would like to understand if there is any calculations automatically happening or if the values may be referenced in some inte...
Resolved! Changing "Evidence For" in Evidence Collection Detail
A team member chose the wrong record in the "Evidence For" field which was caught during the review. How can it be changed without needing to create a new Evidence Collection Detail?
I need to add a drilldown event in UI builder for a visualization report and indicator scorecard
I need to add a drilldown event in UI builder for a visualization report and indicator scorecard.However, I cannot find the even handler "Advanced dashboards - Redirect" which mentioned on the following documentation. Is there any other way to achiev...
How to import an Authority Document from an Excel file?
Hi there, I'm looking to import an Authority Document from an Excel file (can't use UCF unfortunately). I have four different tabs (see attached document): 1. Level 1: Authority Document name, description, URL, references to subjects.2. Level 2: Subj...
Integartion with Eviden
Hi Community folks,I have the requirement for my project there we need to integrate with EVIDEN.Is anyone of you having the experience or any idea about this requirement please share your thoughts on it.Thanks in advance.https://eviden.com/solutions/...
Field value is not showing from the list view
In GRC - IRM, There is a field "Support group" on entity table and there is a field "Owning group" on the control table. Control is child table of Entity table. Now the value of support group field on the Entity table is auto-populating in the owning...
Resolved! Making a User reference field without using licences
So I think I know the answer to this question, but I'm just looking for confirmation: can we create User reference fields in applications that references users that do not have access to that application without using licenses for those users? For ex...
