what will happen if i delete Default update set from my PDI

what will happen if i delete Default update set from my PDI

Price for IT Service Management

We considering implementing IT Service Management (ITSM) for our organization and would like to understand the potential costs involved. Specifically, I’m interested in:Software Licensing: What are the typical price ranges for popular ITSM tools?Cons...

Hi! My instance is not waking up. Can anyone provide help with this?

table of contents not getting generated in pdf

inserted table of content in my document template but in the pdf the table of content is not getting generated.<sn-toc>{table of content}</sn-toc> not working

RTOs not reflecting in BCP PDF

Hi, I am able to pull in the items in Scope of my plan along with their RTOs. This data is not populating inside of the generated PDF of the plan. Is there somewhere else where you have to state the RTO inside of the plan even though we already deter...

Data retention policy

, I had a few questions around personal data retention and deletion in Service now Whats the retention period of dataIs there an automated process for deletionHow long is data of employees keptany other sub-processor involved in the processing of per...

Can we change order now button place from right to bottom of the catalog item

Champions Community forum

GRC: NIST CSF Use Case Accelerator. NIST CSF v1.1 or v2.0?

Greetings,I have installed "GRC: NIST CSF Use Case Accelerator" (sn_irm_nist_csf) plugin and from what I can see, the security controls that were brought over are of  NIST CSF 1.1 version.Was wondering how can I update this plugin to have access to c...

NIST CSF 2.0 Use Case Accelerator question - can't see NIST CSF 2.0 control objectives

Hi all,I just updated the NIST CSF Use Case Accelerator to v.19.0.1 with hope to see NIST CSF 2.0 content.However I am little confused. I don't see there NIST CSF 2.0 specific control objectives.In documentation ServiceNow mentions "Added NIST CSF 2....

GRC guidance

Hi all,Wanted to learn GRC module, where to start and what has to be done?Can anyone help me on this?Thanks in Advance.

Restrict copying review tasks on a change raised using copy change option

I need review tasks to not get copied on a change raised using copy change option such that incorrect notifications can be avoided and review tasks wont get added to the new change at new state. I have created before insert/update BR on change task t...