table of contents not getting generated in pdf
inserted table of content in my document template but in the pdf the table of content is not getting generated.<sn-toc>{table of content}</sn-toc> not working
Forum Posts
RTOs not reflecting in BCP PDF
Hi, I am able to pull in the items in Scope of my plan along with their RTOs. This data is not populating inside of the generated PDF of the plan. Is there somewhere else where you have to state the RTO inside of the plan even though we already deter...
Data retention policy
, I had a few questions around personal data retention and deletion in Service now Whats the retention period of dataIs there an automated process for deletionHow long is data of employees keptany other sub-processor involved in the processing of per...
Can we change order now button place from right to bottom of the catalog item
Champions Community forum
GRC: NIST CSF Use Case Accelerator. NIST CSF v1.1 or v2.0?
Greetings,I have installed "GRC: NIST CSF Use Case Accelerator" (sn_irm_nist_csf) plugin and from what I can see, the security controls that were brought over are of NIST CSF 1.1 version.Was wondering how can I update this plugin to have access to c...
NIST CSF 2.0 Use Case Accelerator question - can't see NIST CSF 2.0 control objectives
Hi all,I just updated the NIST CSF Use Case Accelerator to v.19.0.1 with hope to see NIST CSF 2.0 content.However I am little confused. I don't see there NIST CSF 2.0 specific control objectives.In documentation ServiceNow mentions "Added NIST CSF 2....
GRC guidance
Hi all,Wanted to learn GRC module, where to start and what has to be done?Can anyone help me on this?Thanks in Advance.
Restrict copying review tasks on a change raised using copy change option
I need review tasks to not get copied on a change raised using copy change option such that incorrect notifications can be avoided and review tasks wont get added to the new change at new state. I have created before insert/update BR on change task t...
Resolved! Editing the ServiceNow portal
How to add a custom page in ServiceNow sp portal
Resolved! REST APIs to implementing GRC integration modules
Hi, I am new to Service Now. We are looking into options to build an integration with ServiceNow GRC offerings. However, I do not see any REST APIs for GRC modules. Any pointers indicating where to start learning about GRC integrations? Thanks
multiple system properties
How to pass the dynamic values in script include through client script code . Eg : adi0010090, adi0010091,adi0010026 Those values pass the client script. Any idea help me.
Export functionality on Release Form in workspace
Hi Team, I have some requirement on adding Export button on Release execution form.the export function should give me list of all phases, tasks and polices and there status and everything what you see in the page when you open. Is there any OOB funct...
Request for GRC Pricing, Implementation Process, Data Sheet, RFP, and Workshop Presentation
Hello ServiceNow Community,Im looking to enhance my understanding and offerings related to ServiceNow's Governance, Risk, and Compliance (GRC) module. To this end, im seeking detailed information on the followingGRC Pricing: A comprehensive breakdown...
Resolved! Policy Exception on submitted RITM [sc_req_item] records?
Greetings,I would like to take advantage of IRM's "Policy Exception" workflow , but my client's IRM implementation is not yet mature to the level where they maintain Control Objectives, Controls or Issues thus will be unable to request OOB policy ex...
Auto Reject approval script (Add exceptions)
Per current setup all the requests are auto rejected with 8 days except for one group lets name is A.Script is already in place of it.New requirement is to set exception for three group, lets name them A,B,C How to update existing script to add B, C ...
