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Now Assist Skill Kit – Tool and Deployment Options

Now Assist Skill Kit (NASK) grants you the ability to create and deploy custom-built generative AI functionality into your workflows. To assist you in this process, NASK provides a range of tools and out-of-the-box (OOTB) deployment methods to exped...

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Eliza by ServiceNow Employee
  • 16799 Views
  • 9 comments
  • 10 helpfuls

AI Agent Masterclass - Session 5

  AI Agent Masterclass • Session 5 Converting Data into Intelligence Workflow Data Fabric, Zero Copy & Interoperability ← Back to Masterclass Overview Date 27 January 2026 Duration ~80 minutes Speakers Timo Weber, Chris Thorne, Julia Pur...

Timo Weber by ServiceNow Employee
  • 1219 Views
  • 2 comments
  • 1 helpfuls

Knowledge graph enhancing Virtual Agent search

Introduction A well-structured knowledge base is without a doubt one of the most powerful tools an organization can use to meet this expectation. By making relevant information easily accessible, a strong knowledge base empowers users to find solutio...

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Øyvind Fosse by ServiceNow Employee
  • 11060 Views
  • 5 comments
  • 19 helpfuls

Now Assist Skill Kit Use Case Library

Welcome to the Now Assist Skill Kit Use Case Library!   This collection of use cases has been carefully curated to spark your creativity and demonstrate the vast potential that lies within Now Assist Skill Kit.  Each example presents a unique scenar...

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Eliza by ServiceNow Employee
  • 27036 Views
  • 5 comments
  • 38 helpfuls

Generate Resolution Plan Agentic Workflow

  Generate Resolution Plan Agentic Workflow      Overview: The “Generate Resolution Plan Agentic Workflow” streamlines the process of creating resolution plans for support tasks by leveraging multiple AI agents. Powered by Now Assist, the workflo...

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samyukthare by ServiceNow Employee
  • 2638 Views
  • 4 comments
  • 1 helpfuls

Now Assist Guardian FAQ

  What is Now Assist Guardian?   Trustworthy and responsible AI empowers customers and participants in the AI lifecycle to make informed decisions. NowAssist Guardian is a built-in platform component that ships with our GenAI Controller and is key to...

Ashley Snyder by ServiceNow Employee
  • 16182 Views
  • 10 comments
  • 15 helpfuls
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