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Now Assist Skill Kit - Knowledge Article Compliance Review

Overview Now Assist Skill Kit (NASK) allows you to create new generative AI skills using the generic Now LLM or your own LLM.  NASK has been designed to easily manage and integrate new skills into the ServiceNow platform via a UI Action and soon int...

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Eliza by ServiceNow Employee
  • 10893 Views
  • 3 comments
  • 7 helpfuls

Safeguarding Data Privacy in AI with Confidence

As organizations accelerate their adoption of AI to improve productivity and service quality, safeguarding sensitive data has become a central priority. ServiceNow addresses this responsibility with a built-in privacy design embedded across the Now A...

Anthony JC by Tera Explorer
  • 11844 Views
  • 1 comments
  • 3 helpfuls

Under the hood: Now Assist in AI Search

New version of this article can be found: here.   Now Assist in AI Search is the next evolution of enterprise search from ServiceNow and was first announced on May 16, 2023.   Building off the success and learnings from the limited access controlled ...

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Sean Hughes by ServiceNow Employee
  • 41720 Views
  • 9 comments
  • 26 helpfuls

Now Assist Data Kit FAQ

For the latest features, please review our what's new guide for version 3.0.16!   What is Now Assist Data Kit? Now Assist Data Kit is a new tool that is available as of the Xanadu Patch 3. It allows you to perform the following actions: Create, cura...

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Eliza by ServiceNow Employee
  • 8439 Views
  • 4 comments
  • 14 helpfuls

Getting Now Assist for HR Service Delivery (HRSD) Right

Introduction   This article is part of a series from the AI Center of Excellence Team at ServiceNow.   We’ve worked with many teams across different industries to help them roll out Now Assist for HR Service Delivery (HRSD). Even though every company...

Swaroop-Pydy by ServiceNow Employee
  • 7688 Views
  • 1 comments
  • 9 helpfuls

Part 1 | Inside the AI SDLC at ServiceNow

At ServiceNow, building enterprise-grade AI goes beyond choosing powerful models. It requires a structured, responsible, and repeatable process that translates research into solutions, minimizing costly workflow downtime and driving real-world busine...

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navdeepgill by ServiceNow Employee
  • 5360 Views
  • 1 comments
  • 2 helpfuls
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