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Performance Analytics forum
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Forum Posts

Reporting query

Hi Forum Members I'm a beginner in ServiceNow administration but I do know my way around the platform well. We're on Yokohama version and my ask is to be able to create/formulate a SINGLE ITSM report every month on: Incident Management: Number of inc...

p_raven007 by Tera Contributor
  • 548 Views
  • 1 replies
  • 1 helpfuls

Facing issue with the PA dashboard filters

I have a Performance Analytics (PA) dashboard that includes multiple PA reports. I’ve also added breakdown sources for the dashboard — such as 'Groups', 'Active Users' etc.Below is a screenshot showing how the breakdown source appears on the dashboar...

kiran115_0-1750870707921.png kiran115_4-1750871427331.png kiran115_3-1750871061748.png
kiran115 by Tera Contributor
  • 441 Views
  • 4 replies
  • 0 helpfuls

Resolved! Configure function field are custom fields?

Hi All, I have an inquiry regarding the creation of function fields in the report for retrieving the duration between follow-up and closure in the incident table.Therefore, my question is whether the function fields created in the report using 'confi...

Interactive filter

I have PA widgets with score, timeseries and breakdown types. i want to add common interactive filter fro all the widgets. How can i achieve this.

SatyasaiA by Tera Contributor
  • 612 Views
  • 5 replies
  • 0 helpfuls