Forum Posts
How can we restrict 'Create New Dashboard' option in Platform Analytics Dashboard
Hi All, How can we restrict 'Create New Dashboard' option in Platform Analytics Dashboard. I tried ACLs and checked for other options but nothing is working. I have to restrict that option for a particular role.Thanks in Advance
Dashboard Report: Tickets Created vs Resolved Visualization Issue
Hello Everyone,I am working on a requirement where I need to display a report on the dashboard showing Tickets Created vs Tickets Resolved.In the data source, I have added:task.type -> incidenttask.type -> requestCurrently, in the Group By option, I ...
Resolved! How to create an interactive filter for a string field?
Hi all,I'm using a Tokyo version and I'm trying to create an interactive filter for a string field, I found on community a code but it didnt work, following below:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmln...
Getting duplicate records in the list of a Database view
I have created a database view for joining Requests,RITMs,SCTasks and Approvals. I have used left join for sctask and approver tables while defining in the DB view. Now the issue is in the list it is showing duplicate records for the sctasks, a singl...
Resolved! Reporting help
Hi Team , we have 1 demand and every demand we have assigned to 1 Project and 1 project we have several Project task . Can t we have in one line all task front of related project? I mean its leading to more then one column .do we have any solution ...
Platform Analytics survey visualization
Hi all, I'm trying to build a visualization in Platform Analytics for a specific purpose, I think I'm missing out on a step but would love any insight anyone can offer. In summary, I've exposed the cost centre field on the assignment group. Every Inc...
whole records are not showing
Hi Team, I am unable to produce all data in analytic hub How do i show all the records
How to report on Total number of days in a month using an Automated Indicator
Hi Everyone, I want to fetch total number of days in each month using an automated indicator.Example : January - 31Feb - 29March - 31
Visualization of Daily Tagged Incident Records by Assignment Group Type
Hi, friends. I've been scratching my head on how to achieve this in Performance Analytics:I need a breakdown by Group Type in ServiceNow. My indicator is a tag (in the label_entry table), which is assigned to certain incident records by a user.Essent...
Create dashboard widget with combination of multiple table(data source) using some certain queries
Hi Everyone, I am looking for help to create dashboard widget with combination of multiple table(data source) and some certain query to filter out the data like Risk Score = (Incident Count × 1.5) + (Critical Alerts × 2.0) + ((100 - Availability %) ×...
Resolved! Platform Analytics - Access rights
Hello, I have a new dashboard in Platform Analytics. I shared it with a team for read view, and at the same time with one member of this team, in a Write view. Which right will be applied: Read or Write? Best regards
Resolved! Solution for reporting Parent changes that shows related child changes and Incident records.
I am looking for help creating a report on Parent changes that shows related child changes and related incident records. I attempted this with a DB view combining the tables but its confusing and doesn't seem to provide all the data as expected. Does...
Group by in Automated Indicator
Hi - I have created an automated indicator that pulls the records from SLA Breakdown by Assignment group table to measure the Incident SLAs for my supplier. This table has records for all the assignment groups but the breached column is set based on ...
Workspace dashboard simple arithmetic
As part of a dashboard data visualization element, I would like to plot the average of the difference between two fields in a record (i.e. `AVG(table.fieldB - table.fieldA)`) but have struggled to find something that doesn't seem overly complicated f...
