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PA report Queri to fetch top 20 incidents

I am using classic report to count the number of incidents per Business service in a week and the report is shown in image. However, I want to only display the top 20 Business service with highest incident count per week. Is this doable in PA, please...

priyash_0-1727505987807.png
priyash by Tera Contributor
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Reporting on table "sla_breakdown_by_assignment"

Here's where I'm stuck. I see the report and it works. BUT it's too big. I need to filter it down. Here is my use case. I need to see ALL incidents where SLA was broken, but see only the incidents that were worked on by a specific list of Assignment ...

RC2 by Tera Contributor
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Interactive filter

Hi,I have created a reference interactive filter and added to dashboard but it is coming as a check box but not as reference and also only limited locations are displaying. Can someone help me how to display all the locations.Thanks in advance.

Community Alums by Community Alums  
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  • 1 replies
  • 0 helpfuls