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Number of open incident

I Need a graph That displays the Numbers of incidents opened per week during the current month I have not worked with the reports for the history problem There I created the source Indicator the Indicator and the job but when I create an incident the...

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hind by Tera Contributor
  • 544 Views
  • 10 replies
  • 0 helpfuls

Sum of RITM Variable in a report

Hello Community, I am creating a report which can show the sum of all variables entered for a specific catalog item. For example: The name of the variable is "Invoice Value" We have 5 RITMS and they have 5000 added as Invoice Value. How can I create ...

Burhan Shah by Tera Contributor
  • 609 Views
  • 11 replies
  • 2 helpfuls

Manage/Organize customer dashboards and reports

Challenge: Find ways to Manage/Organize customer dashboards and reportsQuestion:Are there any resources or solutions that can be used that will better keep track of, and organize customer dashboards and reports? Is it possible to add a new field "Rep...

ITProMD by Tera Contributor
  • 622 Views
  • 4 replies
  • 0 helpfuls

Service Portal Overview Dashboard

Hi Everyone, I have a question that might be simple but i can't quite figure it out and our development partner is also running into a road block.  I currently have access as an admin and i'm looking to create a Group to add the necessary roles that ...

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Resolved! Calendar Report

I have created a calendar report and I want to open a record producer form by clicking on the desired date in the calendar and selecting the desired time slot  .  please suggest me the process on how to open the form .

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Script Related to Interactive Filter

Hello I am struggling for scripted interactive filter on the dashboard which has a report on the table (asmt_metric_result). I need to filter the list based on the "Company" and "Department"  by interactive filter.I have created two interactive filte...

Group Assigned To Names By Their Specialized Roles

Hello! I need assistance in categorizing individuals based on their specialized community of practice for a report. Specifically, in my work group, we have Team A and Team B. Team A comprises individuals specializing in Network Security, while Team B...

Ace_P by Tera Contributor
  • 256 Views
  • 3 replies
  • 0 helpfuls