Hello Community! Will have to show project details using Dashboard as like below. And we have pm_project is a table which is having all project details. Have to update all details in excel format. So that using date range user able to see the project...
Hello Community,Could anyone explain me steps in detail regarding performance analytics widget creation.I have followed order like1)Indicator Source2)Indicator(Auto)3)Schedule Data Collector a) Historic b) Daily4) Widget5)DashboardIssue is I'm able ...
I am trying to create a very specific report from the Incident table. For a particular time period (e.g. last week, last month, last year, etc.) I want to divide the total number of incidents that were reopened by the total number of tickets that wer...
Hi all,I'm using a Tokyo version and I'm trying to create an interactive filter for a string field, I found on community a code but it didnt work, following below:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmln...
Hello , i want to make reports on dashboard visible to non itil users also , how can i do this.
Hi Experts,I have one requirement to hide one column in list view Name: "end user email" So I write one ACL(Image added below)And its working as expected in list view and we are unable to see that column in list view everything is good for now. And...
Hello everyone, I am facing an error in the performance analytics widget, when I click on a drilldown the following error message appears:An error occurred. The visualization component did not renderCheck the console for more detailsIncorrect locale ...
Dear Community, I am working on three KPIs that measure productivity of Service Desk: I) Resolution SLA compliance rate - the percentage of incidents resolved within the agreed-upon service level agreement (SLA) timeframes. Google recommends follow...
Hi ExpertsI have to restrict one column in report name as (end_user_email) I have written one ACL with operation "add_to_list" table i have taken - 'csm_order' .its working but whenever I try to select any reference column(+) in reports personalize...
Hi All, I had a requirement to create a custom interactive filter for to filter the record based on User country.I need to add this in OOB AI search Analytics Dashboard from -User Experience Analytics>Search Analytics>Dashboard. Not sure how to edit ...
Hello All, I wanted to display Total Volume's by product in Single line Graph and Total Volume by product ( where incident and request is empty ) in bar graph . Could you please advise on how to do that ? Note : data should be segregated by Product ...
Hi All, Can someone please guide me how to create this kind of a Dashboard for an Incident Table? Thanks and Regards,Saurabh Chatterjee
Hi Community, I have a formula indicator that computes a percentage (A/B). and collects data for the last 3 months. However I recieve null values but would like to replace it with NA or NAN. Is that possible in ServiceNow ? I tried use this in the f...
Hi All, We are trying to reduce the number of report which have last run greater than 5 months. So I am trying to create a flow which triggers on report_stats table when last run is older than 5 months When does report_stats get updated ? any sched...
Hi All, I want to add a custom choice (this fiscal year,next fiscal,and last fiscal year)to the date interactive filter.I check there is OOB Business rule for adding those choice "Get Date Filter Options for Date Filters" I have added the custom code...
