Hello everyone, So, I was added temporarily to a project to help with some weird reporting requirements. We have a client that wants to report on some requests that have a start and end dates, which is not an issue. the problem is that they want to r...
Hi All, I have installed CIO dashboard plugin and included with the demo data, But i can not see the data in the dashboard widgets. some of the widgets showing data most widgets are not showing any data.We had run CMDB schedule job for that schedule ...
I was wondering if anyone has ever created Performance Analytics/Reporting for Problem Management to get the KPI: Risk Accepted problems with new incidents? If so, how did they achieve this?
Hi All, I would like to ask how can i create report on the duration/time worked on a incident task for a certain support group only. The scenario would be as follow: User submit a ticket for a certain issues, a support staff picks up the ticket and p...
Hi,I have 3 automated Indicators where I calculate the different review tasks on each of the indicator and I sum all the 3 indicators in a formula indicator. Now I would like to count distinct on the formula indicator. Is there a way I can count dist...
Hi! Trying to learn more about PA and I've got quite far and surprised myself but I'm now stuck. I've created some indicators against various SLAs and I can show the overall breakdown of achieved vs breached for the SLAs I've queried against. I've ...
Hi, I would like to filter on my Knowlegde Dashboard Authors in the logged-in User's Department. Usually you can use the following oob. script: gs.getUser().getDepartmentID(); Problem: We have Departments with the same Name but different ID's. So tha...
Hi,I'm new to PA and neeed some help please?I've a new indicator for for number of open tasks (i.e. showing all tasks).Now I want to create a visualisation of 3 teams and their stats for a 9am meeting. I've created this using formula indicators as th...
Hi , My requirement is in a particular(XYZ) group how many members were added in a month need to get the count . Need to achieve through Performance analytics Can someone guide on this.
I am looking to create a report that shows when a story has been carried from one Sprint to the next. I would like to know how many sprints any story has been carried over from, and easily show those in a visualization. I have looked through the A...
Hello All,We need to calculate total number of hours consumed by an user on the basis of the Time Card Categories.And we need to display the percentage on the Dashboard via the calculations mentioned below: Percentage of the individual category = Tot...
Hi All, Greetings..!! I am using few Indicators for creating some Data Visualizations in 'Platform Analytics Workspace'. Breakdown Requirement:Assignment GroupIncident TypeIncident Categoryetc. (according to requirement)Would you please help me with...
HelloDoes anyone know the default starting score for groups creating changes for the first time?What is the lowest value for a success score?What is the highest? Thanks!
Hi Team, I have created a Dashboard custom widget, in that i have created two drop down that are parent and child.If we select parent table record, it will show all the tasks related to parent table record then we select child dropdown, it should sho...
