Hi All,I have a requirement to create a spotlight criteria for the change record. To create a spotlight criteria by checking the data from change and incident table Below are the conditions:Need to check the affected CI in the change record is having...
Hi all, when the content block is loading it initially returns an error message: It subsequently loads correctly, but do we know why the error message is initially displayed and can that be corrected? Thanks
We have a script in ACL that executes when user tries to access the records. This script basically checks whether he is part of a some security zone(custom). ServiceNow recently recommended us to cache this to user session as soon as he logs in inst...
This report is going to be on a management dashboard and needs to show the correct color even if the value is null. The legend looks bad. This is a multi data set report. 1) red, 2) green, 3) red, 4) green. We played with all kinds of color combi...
Hello All, Any known workaround for creating a new Indicator in my PDI ? I got a message saying I couldn't because the PA application in my instance is "complimentary" I can create new indicator sources, just not indicators.
Hello All,I'm looking for a succinct tutorial on Performance Analytics essentials, perhaps a recording from from an Admin/Dev working in their PDI. I've already taken the PA Essentials course, and watched the introductory video from Platform Analytic...
Data is not displaying over dashboard after Historic JOb Run, but same dashboard display data over DEV and Sandbox environment, i am not sure what is the triggering point for the historic job , each indicator and their sources,have gone through and i...
Hello, I have report source which can be used as data source for one of the report. I want to edit the assignment group condition, which can be reflected to only selective report. [ Now we have multiple assignment groups as per requirement should rem...
I have a dashboard consisting of various reports, and when I add a user to the dashboard, they can't see the reports when they access it. However, if I grant the user access to each report individually, they can see the report's values and graphs wit...
We see the option for On Click Behavior but is there a way to make this non clickable?
Hello, I m taking PA micro certification, I m stuck with this part :I changed the widgets to Time Series type :But still getting this error : Thank your for your help Regards,
Hi All, Greetings..!! I am using few Indicators for creating some Data Visualizations in 'Platform Analytics Workspace'. Breakdown Requirement:Assignment GroupIncident TypeIncident Categoryetc. (according to requirement)Would you please help me with...
I'm unable to get the reference breakdown sources working for my PA widget. The result keeps coming back with no data to display. I'm trying to filter by assignment group for Incidents % Closed within SLA. Breakdown Source Breakdown Mapping Widget ...
Hello,I have a requirement when logged in user is manager of any groups, the elements of breakdown should show their respective groups. Once the user selects the respective groups the reports should refresh. The breakdown should show the only groups ...
Hello,I have a requirement when logged in user is manager of any groups, the elements of breakdown should show their respective groups. Once the user selects the respective groups the reports should refresh. The breakdown should show the only groups ...
