Performance Analytics forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Dashboard Breakdown Source for Reference Field

I'm unable to get the reference breakdown sources working for my PA widget.  The result keeps coming back with no data to display.  I'm trying to filter by assignment group for Incidents % Closed within SLA. Breakdown Source Breakdown Mapping Widget ...

alhicks_0-1698423746727.png alhicks_1-1698423770360.png alhicks_2-1698423809737.png alhicks_3-1698423838570.png
alhicks by Tera Guru
  • 583 Views
  • 3 replies
  • 3 helpfuls

Resolved! Issue with Reports on a Dashbord

Got an incident today from one of our internal staff who have the itil role.  For some reason, the ability to see some of the reports on  their main dashboard is showing the following message: Access to the content denied based on report_view ACLs I ...

terrieb by Tera Guru
  • 1725 Views
  • 10 replies
  • 0 helpfuls

To create a pa widget

To create a widget to get the count of the tickets which is not updated from last 4 days which also should exclude the weekends.

lg19 by Tera Contributor
  • 320 Views
  • 4 replies
  • 0 helpfuls

Resolved! [Performance Analytics] Country Code Breakdown

I want to create a Country code breakdown from the Subject person field of an HR case (subject_person.country_code), but checking in the backend, the Country code field is not a choice field, it is a string field, how can we do Breakdown in this case...

Fin Nguyen by Tera Guru
  • 533 Views
  • 4 replies
  • 2 helpfuls

properties glide.report.report_view.read_acl

Hi Could you help me, I don't fully understand how the glide.report.report_view.read_acl property works.When the value is ignore, this should not evaluate the ACLs and be able to send the scheduled report, however the message is displayed: Error: Acc...

Dulce Dicha by Tera Contributor
  • 598 Views
  • 2 replies
  • 0 helpfuls

How to make breakdown count to percentage

Hi Community  I have a requirement where i need to show a report, automated ci's and manual CIs in CMDB. we depend on Discovery source.so created the indicator with discovery sources and classes.created a breakdown with discovery source and now when ...