How to remove report from dashboard and have to capture those changes in update set.

Community Alums
Not applicable

Hi All,

I have requirement for removing report from dashboard and all changes should capture in update set. 

I have clicked on the right corner of dashboard  +(add widget) and X(Remove) on the report. And  after I have followed below steps from the link using Mehtod-1 to capture in the update set. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717180

Still the changes captured in the update set is not reflecting in the target instance.

Please let me know where I am missing or any other alternate procedure.

Thanks,

RT

 

 

4 REPLIES 4

Wojtek Winnicki
Tera Guru

Hello Raj

Could you please provide information what is in your Update Set (what kind of records)?

Please check this link, it is little bit clearer than one you have provided:
https://community.servicenow.com/community?id=community_article&sys_id=adb48ee4db599fc43882fb651f961...

Community Alums
Not applicable

My issue is when I removed the Report(open incident by severity) from dashboard and those changes are captured in the updateset as well. 

When I deploy in target instance. The report(open incident by severity) is also reflecting. 

I want to remove the report(open incident by severity) from the dashboard.

Community Alums
Not applicable

find_real_file.png

find_real_file.png

Above I have attached the Screenshot of captured in updateset. Highlighted can be seen as the report is Removed, how ever all the report sys ID is same. After removing the report its occuring again in the target instance. 

 

Community Alums
Not applicable

Any update on the issue above from anyone. 
And this issue occurs at user end point. The report is still visible to the user.