Need duration of tasks from creation time to first assignment to a user as a report

[Mahesh Kumar2]

I want to capture the duration of a task on RITM from creation time to first assigned to some user via metrics or something. Please help on the same

[AmberTemple]

This video is super helpful for understanding how to report on durations (ex: average unassigned time, average time spent in ____ state, etc.)

https://www.youtube.com/watch?v=g4Ee73HQU7w