Hello All, I am practicing for my SAM CIS and as I'm following the ebook instructions/labs (from 2022) I couldn't find many of the SAM options/tables. I tried looking for them through the navigation pane, search field and I still couldn't find them o...
Hello dear Community,Can someone help me with this one?On the right hand side: what is the difference between the names i marked in the red box and the ones in the green box?I thought the green ones are the "Installations" and "Discovery Models" Disp...
Recently we worked with a customer to implement SAM Pro.Main purpose of implementing SAM Pro was to identify Software past end of support or end of life date. While ServiceNow out of box lifecycle report table helps easily find out this detail but c...
All, As per my understanding, software installed on a device is identified under "Exploration" phase of discovery. However, if the same question is asked as "software identified on an IP-enabled device", does the answer remains same - Exploration ?
In which phase is the software running on a device identified?
We group our entitlements and reconciliation by Group-By field of Cost-Center Default group and subgroup properties were set in set in Software Asset > Administration > Properties. There is a scheduled job that runs the reconciliation for all entitle...
Hey all! I'm new to Service Now and I've been trying to create a report that contains the VM name and on which host and cluster it's on with their CPU and Cores. For example, I want to do it for all my Windows server for SQL. I've been looking at Win...
As part of the SAM Content Services, does ServiceNow provide Product Classifications for Custom Products? A challenge that we are currently facing is that we have several custom products with no close OOB match, and we need help classifying them. If...
Dear all,I am trying to create a new List Report in the Software Asset Workspace and Group the outcome for the Company. In the "old" interface there was this possibility when building a Report but I cannot find the same in the oftware Asset Workspace...
Hi, Anywhere I can find a one slider on the features of asset management bought in Vancouver against Utah ? Best Regards,Anshuman Damani
Hello Team, We have uploaded several entitlements into SAM Pro and would like to make good use of the License Workbench capabilities. We can see several Software Model Results and many Unlicensed Installs out of these, but we don't have any Remediati...
Hey team, Has anyone successfully implemented the D365/PowerApps SaaS integration: https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/software-asset-management2/concept/integrating-with-microsoft365.html If so, what information ...
Hi All,I am looking for information on the out-of-the-box (OOB) SAP products that are supported in ServiceNow SAM Pro(Tokyo). I would appreciate it if someone could provide me with a list of these products.Thanks in Advance!
I have a SAM customer who has integrated with Slack and retrieve subscription records.They asks why SAM stores subscription record for a "single-channel Guests" subscription records of slack.According to the Slack website they are Free of charge subs...
