Initially we are not planning to deploy software using CSD 1.0 or 2.0, but are interested in using it to remove/uninstall the software which I believe is functionality included with SAMPro. Where I am not clear is how exactly it removes the software ...
Hi All, I am trying to upload SAP entitlements in ServiceNow but unable to do so.None of the part numbers(material numbers) found in content lookup.Can anybody suggest next course of action?
Hi Team, I am running with SAM License workbench dashboard result and I am seeing most of the publisher we are not using in our infra and there is no entitlement for those publishers. So my management want to delete those publisher from the dashboar...
Does anyone know what happened to the Skills Profile for ITAM that was on now create? It laid out the training needed for an IT Asset Manager, and the daily, weekly, monthly, annual tasks they would need to complete a good ITAM program? They had th...
Hello friends, I have created a variable "Cost_center" on catalog item in a variable set. The variable in Mandatory.Now, on Catalog Task form I want to make this variable invisible based on a condition that if "Region" is "India".I tried with UI pol...
Hello All,We have setup a connection with SAP using the WSDL URL given by SAP team. Connection has been setup successfully. We are getting the data from SAP client also. After fetching the data what would be the next steps, we need to follow.I have c...
Hi Experts, I need some help on the "best practice for software allocation and deallocation process" in SAM Module.For software allocation I have created high level workflow but not sure its the standard one or not. Need your input, experts. Apart fr...
i have identified few of the oracle express edition installations in our environment however it is clearly mentioned on oracle website that this product is completely free still why SAM pro normalizes it to licensable product.
Hi All,Can we install our ServiceNow Application in other organisations - SAM Implementation.If there is a procedure, please help me with it.Your reply might be helpful. Thank you,Sandilya M.
Has anyone successfully integrated Adobe OAuth Server-to-Server? We are currently working with the ServiceNow Customer Outcome team directly and we have not had any success.We have followed the documentation step-by-step and stuck. https://docs.servi...
I understand that the cmdb_sam_sw_install table is populated by discovery. How does it tie to SAMPro license utilization? We have a product with multiple installs that is setup with a software model and dmap, but in the workspace is shows we have 0...
Hi everyone. I wanted to know what OOTB workflows in the flow designer can be used to implement SAM processes (from SAM 1.0 till 10.0 including SaaS 1.0)?
We have SAM Pro and we're utilizing the Service Graph Connector for SCCM. Our Software Usages table is populating and shows a last used time. Our Software Installations table is populating as well, but the 'last_used' field on that table is NOT popul...
