What are the OOB flow for Software Asset Management
Hello all, Can anyone please let me know what are the OOB flows provided for Software Asset Management? Any quick help is much appreciated. Thanks,Pranita Bahuguni
Forum Posts
Suite Inference Levels
When running reconciliation for Microsoft products, some results are returned with a Suite Inference Level value of 999. I cannot locate any reference materials to determine the meaning of this value as the suite shouldn't go any higher than 3 accor...
Resolved! SAM Remediation options, missing checkbox to remediate some actionable licens
In SAM Pro I am looking at the Create Allocations remediation option. In the documentation it says "To remediate all actionable licenses, click the Create All Allocations Button. To remediate some of the actionable licenses, select check boxes to t...
LDAP OU Definition for Inactive/disabled users
Hello all, We are trying to create new LDAP OU Definition for inactive/disabled users. For this, while creating a new OU, we need to provide filter condition for to retrieve disabled users from AD. What type of filter we need to provide there in filt...
software model result going to different model the normalized model
I've attached a file that shows MS office 2010 being assigned a software model results to 2010, 12013, 2016 2019 & 2021. These records are all normalized to MS office 2010 standard. This messes up the information on the software asset workspace, li...
SAP ECC RFC Integration
@LearnNGrow-Atul @Maik Skoddow @Sandeep Dutta @Ankur Bawiskar @Sandeep Rajput or anyone please provide the below steps to implement The approved PO will be available in SAP ECC system. we have make the Data available in ServiceNow through SAP ECC...
Software Normalisation SAM
@Dr Atul G- LNG @Maik Skoddow @Community Alums @Ankur Bawiskar @Sandeep Rajput or anyone please provide the below steps to implement How to set-up the normalisation rules for the software discovery process.For example:normalisation rules and crea...
Assist in updating the "Mobile Last Scanned Date" field on the alm_hardware when asset barcode scan
We are currently utilizing the ServiceNow Agent app on mobile devices to scan and capture barcode and serial number details for a specific hardware table. We require to automatically populate the date each time a barcode is scanned. Specifically, we ...
Resolved! What are the best practices to move SaaS connector Integration
Currently working on Adobe cloud SaaS connector what are best way to move this to UAT
Incident Close drop down only visible ti SIAM Team
Written display businessrule (function executeRule(current, previous /*null when async*/ ) { // Add your code here g_scratchpad.grp = gs.getUser().isMemberOf('IT SIO');})(current, previous);
Make Assignment Mandatory
I have writtten on submite client script function onSubmit() { //Type appropriate comment here, and begin script below var currentState = g_form.getValue('state'); var assignmentGroup = g_form.getValue('assignment_group'); var assignedTo ...
Normalized Company Name and Normalized Manufacturer Hardware Product model
Hello, I am working on deletion of duplicate records from core_company table which has same name but different sys_id so before that whatever product models and other things attached to duplicate record i am moving to one record and updating it. But ...
Can we edit Software model as per requirement customer in Software Asset Management?
Can we edit the Software model as per the requirement customer in Software Asset Management?What is the good practice for this Requirement?
What's the meaning of true-up cost in sam?
What's the meaning of true-up cost in sam?
