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Not able to create Software models for Autodesk publisher

Hello Experts, @Daniel Slocum I am trying to create software models for Autodesk publisher, but system is preventing and throwing an error " Publisher and Product Manufacturer do not match".  I tested other publishers and for some reason I am not abl...

Software Product/ Model link to CMDB CI

Hi SNC, I'm wondering how to connect discovered (SN Discovery & ACC) Software Products/ Models to CIs in the CMDB. I'm not referring to the CI that has the Software Installation, but e.g. Database CI hosted by a server. Should this be done via Asset ...

Recommendation to buy rights for unlicensed installations

Hello, At work, we are running SAM Pro under Tokyo. I have a software installed, but not entitlements because we need to buy licenses. Is there any field that shows how many rights we need to buy based on hardware configuration of the server (this in...

Mirtha Q by Tera Contributor
  • 237 Views
  • 2 replies
  • 1 helpfuls

Unable to import SAP Entitlement details via SAP Workspace

Hello Experts, I am trying to upload SAP entitlement into my dev instance, but I am not getting the option of licensing> SAP Software Entitlements in theSAP Compliance and Optimization module. Below details I got on docs:ProcedureNavigate to All > SA...

Resolved! Is the Content Service Library with SAM pro is paid or free?

Hello Experts, I am curious to know if the Content Service Library with SAM Pro is chargeable or free.I want to opt in for this service for my client, but the client has doubt about it. Even I have searched many docs and videos but not getting the re...

Resolved! Asset model categories not captured by update set

Asset model categories are not captured by the update set. I created the model category from here:Product catalog > Product Models > Model Categories > Newbut didn't capture by the update set.Please advise.Thank you.abrouf

abrouf by Kilo Sage
  • 591 Views
  • 2 replies
  • 1 helpfuls

SAM

Hi friends,When it comes to alm_license table, the software asset data is by default not synchronized with CMDB class. Any specific reason for this ????Is it a good approach to synch SAM table to Software package table on CMDB side ???Please guide. T...

Asmita7 by Tera Expert
  • 487 Views
  • 1 replies
  • 0 helpfuls

Showing Rights Consumed for Non-Discoverable Software

We have a number of products that are not discoverable, but for a internal audit that is Federally mandated, we must show the number of rights consumed for all products. They are not CALs, so I'm not sure how to go about showing this consumption/righ...

SAMPro Software model automatic field population

Hello Experts, @Daniel Slocum For some reason in my client's dev instance, the publisher is not automatically populating after adding a product on software model form. Typically, the publisher is automatically populated in this case but the connectio...

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