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SAM Workbench - Product Showing Non-Compliant Despite No Installs

Dear Colleagues I'm trying to do a tidy-up of the software entitlements in our SAM workspace focusing initially on vendors reporting as non-compliant. One of the examples is for Atlassian which is a publisher I have all the licence details readily to...

Robert80 by Kilo Guru
  • 1187 Views
  • 2 replies
  • 2 helpfuls

Software Asset Skipped Files for SAMP Forms and Lists

Hello community, During the past platform upgrades and patches I noticed that the records "Software Asset Skipped Files" for forms and list layouts represent a large part of the files and take a lot of time to check.The cause is easily identified, an...

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dreinhardt by Tera Sage
  • 494 Views
  • 1 replies
  • 0 helpfuls

Entitlement transfer from One instance to another

Hello friends, I need to transfer some entitlements from Production to Dev. What will be the right approach ?The entitlement upload template has many fields which the alm_license table does not have. So can I go with exporting the entitlements in csv...

Asmita7 by Tera Expert
  • 797 Views
  • 4 replies
  • 2 helpfuls

SAM Entitlement not being associated with installed software

Hello Experts,I am new with SAM Pro and trying to learn how to create entitlements for different products.  Creating entitlement using PPN for Oracle Java SE Desktop Subscription - Named User Plus (L106376) and Oracle Java SE Subscription - Processor...

Flybook by Tera Expert
  • 2753 Views
  • 20 replies
  • 2 helpfuls

Resolved! Adobe Subscription data is not matching in SAM

Hi, We created an integration profile for Adobe to bring subscription data in last week, and it works well but just wanted to know Scheduled job 'SAM - Import User Subscriptions'  runs on each Friday will bring historic data or only last seven days d...

Resolved! SAM - Generate Data For Software Lifecycle Report scheduled job

Hi All,I am using SAM workspace and trying to open the Software Product Lifecyle report, but it is coming up as empty. The table sam_sw_product_lifecycle_result is empty as well. The scheduled job SAM - Generate Data For Software Lifecycle Report is ...

psyherin by Kilo Sage
  • 3204 Views
  • 6 replies
  • 0 helpfuls

Resolved! Usage Data for Adobe & Microsoft Products

Hey community,  Our team would like to run reports for licenses that have not been used for the past 90 days. We have several different publishers that we need to get this information from. Namely, for Microsoft and Adobe. My question is: Is it possi...

NE by Tera Contributor
  • 3229 Views
  • 3 replies
  • 4 helpfuls

Software Asset Workspace - DMAP Creation

In Software Asset Workspace for Software Models, i do not see a New UI Action to create DMAP, although i see it in the Classic View. I want to understand is this an intended ? or this is a configuration issue and we can add the "New" UI action in the...

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"Requested for" is blank in RITM and Catalog Task.

Hi Community, "Requested for" field is showing blank in both RITM and Task. When i click on the eye icon beside the "requested for" field it's showing "no preview available". When I checked in XML, it's showing the value for "requested for" in XML.Ca...

SAM pro software ELP report

Hi team, What are SAM software ELP reports available OUTOF BOX for different publisher and how to create this report,Thanks 

sj00981504 by Tera Contributor
  • 1202 Views
  • 2 replies
  • 0 helpfuls
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