We have entitlement for Microsoft Teams Rooms Pro (PPN V9B-00001) which has a Per Device license metric. There is usage coming in for those subscription from the MS Portal via the SN Microsoft Integration but this isnt being reconciled to the entitle...
Hi, I was wondering whether anyone has come across/have the solution to how I can reconcile Office 365 E3 usage (coming from the Office 365 integration) with entitlement for Microsoft 365 E3? Office 365 E3 is essentially a component of M365 E3, alth...
Seeking a way to view data for the two fields LifeCycle Phase and LifeCycle Phase Start Date (from sam_sw_product_lifecycle_report) with the Software Installation data (cmdb_sam_sw_install). Unable to find a way to dot-walk thru the Reports module...
Software Models with Deactivated Discovery Maps What is this report? Why do we have this available to us? What do I do with the several hundred listed here? I can't tell what the purpose of this report does for us as SAM Pro administrators other than...
@Ankur Bawiskar @Maik Skoddow @Sohail Khilji @Community Alums Please help me how can I set uncheck checkbox field value & Another field value contains X SEE THE SCREENSHOT below where can i write the script & help with the script
Hi everyone,Is there an easy way to identify Models that have ONLY "Retired" Entitlements associated to them? We are wanting to ensure that all Models are set to Status = Retired if there are no active entitlements for that product. Currently, we are...
Hi everyone,Is anyone able to direct me to some sort of doc or resource that discusses the intended purpose for entitlement Retired Substates? My team is currently discussing when we should be using Pending Disposal, Disposed, and "--None--" specific...
Ideally, I would like to enable well-defined model management, which would include our organization's Architectural Review Board (ARB) and integrate security approvals into the model creation process. To ensure that our model management lifecycle pro...
Hi, We have jamf integration in place using Service Graph connector. Some of the computer(cmdb_ci_computer) records are updated with the future last_discovered value. The last_discovered is mapped with the last_contact_time_utc. I verified the value ...
Hi All, can someone help me on Content library, how it is begin used in SAM? Where can I see ? Document/Link on this will help a lot as well. Is it related to PPN? Regards, Amit
Hello, I really starching my head to understand what the difference between these two fields on alm_entitlement table.These are the fields "Allocated to" vs "Assigned" to field in software entitlement.What field is important to fill and why, please ...
Hi All, I have set "Microsoft" metric group in the entitlement spreadsheet but after importing the spreadsheet the metric group is getting set to "common". What could be the possible causes for that? Is it because com.snc.samp.microsoft plugin in not...
I have been trying to get the last used date for software from SCCM. At least the admin for the Windows SCCM system kept referring to it as SCCM. But it is not classic standalone SCCM, but MECM, the SCCM / MECM integration was configured a few...
Hello, Below are the details of ServiceNow – Software Asset Management – Add Models as Part of a Suite Purpose:This document will walk the reader on to add software models as part of a suite so that they can be used and associated with other sof...
Hi all, we are on our way to implement the Software Asset Management Professional plugin in our Instance. Right now i am facing an issue, that multiple versions are showing up on the Software Installs of a System. i E . for Google Chrome: What is a...
