When a software title is transferred between vendors, the content library download and update feature will automatically propagate those changes to which of the following? (3 valid options) (a) Software entitlements(b) Software reconciliations(c) Sof...
Hi community, after installing PA plugin in the PDI instance and checking the documentation from: https://docs.servicenow.com/en-US/bundle/utah-security-management/page/use/dashboards/application-content-packs/configuration-compliance-dashboard.html ...
Dear community, I cannot find an answer to the following question from the CIS-SAM exam. Which of the following two reasons could apply when a remediation option has an ‘In Progress’ status? (two choices) a) Workflow(s) or process(es) have been init...
Hello, I am looking for an option to populate demo data in two tables: [cmdb_sam_sw_discovery_model] and [cmdb_sam_sw_install], so I can later present to the customers, on how Discovery works, Service Graph Connector for SCCM, Intune and Jamf, can al...
I am relatively new to SN and working to understand what all the different modules are intended to do, how they are populated, and how they interact. I believe—and please correct me if I am wrong—that the Business Application (cmdb_ci_business_app) t...
I am attempting to configure the Service Graph Connector for SCCM but I am running into some strange authentication errors. I am wondering if anyone else has encountered a similar error. I have set up the integration to use integrated authenticatio...
Hi All Could someone please help me to understand the purpose of this property in SAM Pro? My client is asking for a justification to enable it as they already have third party integrations in place and the property is not enabled.so how is it going ...
We are finding it difficult to get entitlements, license metrics, licenses, allocations, etc set up without some training on the functionality and the use of the Software Asset Management Pro module. We don't know what the best action to take is when...
Hello, as documented in page:https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/software-asset-management2/concept/sam-license-position-report.html based on the documentation should be a report called: Software Asset Management ...
When populating software usage records automatically via Microsoft System Center Configuration Manager (SCCM), which plugins are required? (Choose two.) Microsoft Publisher Pack plugin / Microsoft SCCM Software Usage plugin / Microsoft SCCM Integrat...
Hi, We are currently implementing Life Cycle Management in SAM-P and we and we would like to create a report linking records in the Software Installation table to Software Model Lifecycle table. We created a database view, joining several tables in o...
We are starting to implement SAM in customer environment with following setup:- Customer has informed us that their Oracle environment (Database etc.) runs on Oracle Private Cloud Appliances (PCA) which are hosted in On-premises customer's Datacenter...
Is there a way to identify/report on duplicate serial numbers in the asset database in ServiceNow? Export dumps limits to 150K records for using alternative tools/methods, but we have more than 150K rows in the database.
Greetings to you all!Our organization uses Broadcom's Symantec Management Solution (ITMS) to manage workstations.It used an agent (installed locally) to perform all kinds of management tasks, like software installation, uninstallation, metering, etc....
Happy Friday All, My company recently just implemented SAMPro. Currently we are getting software installation info from SCCM utilizing the service graph connector. What happens when an application is uninstalled from an asset? Does the record remai...
