JDBC connection is refused for jdbc mysql.
When we try test for Test Credential , it throws an error connect refused for jdbc.
Forum Posts
Report on Server/Computers that has Java installed
Hi, We want to have a report showing the following: All machines that have oracle java installedincluding:machine nameSoftware display namemachine processor countmachine core countif machine is virtual yes/noif the machine is virtual also include the...
To count some Oracle Standard Edition licenses as Enterprise Edition licenses
Hello Experts,We are using the SAM-PRO to manage the Oracle license.Currently, we would like to count some Oracle Standard Edition licenses as Enterprise Edition licenses in SAM-PRO.How can we achieve this?Please provide guidance.
Slack (SaaS)integration URL cannot installed at this URL in servicenow.
Hi Team,Please find the attached screenshot of the error.
new Class table
Hey I am looking for some advise on creating a new Class in our CMDB. This will be use to store all of our WebParts elements we have used for sharepoint. The idea is that a user can going on the portal and request a WebPart for their Sharepoint site ...
SAM - Was PO removed from the financial tab?
It seems PO used to be on the entitlement financial tab and now OOB it is not listed. When did that happen? And why?
Asset management fields
Hello ServiceNow Community, New user here and was hoping that someone could point me in the right direction on finding which fields are available in the Asset Management module to classify assets. I have been searching for a data dictionary or othe...
SAM Business Application Vendor, etc Tracking
Hi everyone, we are starting to use SAM and have some questions about the best practices for software bought from third parties. We are adding business applications to ServiceNow and we want the vendor, manufacturer, publisher, and company informatio...
P1 and P2 can changeable by siam team
Written before insert update business rule (function executeRule(current, previous /*null when async*/ ) { // Add your code here if (!gs.getUser().isMemberOf('280935791bde8190d7b0ea02604bcbb1')) { current.setAbortAction(true); gs....
SAP Publisher Pack
Hi All, I am working on SAP integration with ServiceNow SAM Professional. While I am able to get the USMM data, however, I am unable to get the below details :Developer AccessA report of developer users from all systemsAccenture Analysis for OfficeL...
Import only Software data from Snow (ITSM Enhancer)
Hi,We would like to import only Software data from Snow through the connector ITSM Enhancer (Product and Service Catalog Update & CMDB Integration), more specifically to populate only cmdb_software_product_model - cmdb_ci_spkg - cmdb_software_instanc...
What are the OOB flow for Software Asset Management
Hello all, Can anyone please let me know what are the OOB flows provided for Software Asset Management? Any quick help is much appreciated. Thanks,Pranita Bahuguni
Suite Inference Levels
When running reconciliation for Microsoft products, some results are returned with a Suite Inference Level value of 999. I cannot locate any reference materials to determine the meaning of this value as the suite shouldn't go any higher than 3 accor...
Resolved! SAM Remediation options, missing checkbox to remediate some actionable licens
In SAM Pro I am looking at the Create Allocations remediation option. In the documentation it says "To remediate all actionable licenses, click the Create All Allocations Button. To remediate some of the actionable licenses, select check boxes to t...
LDAP OU Definition for Inactive/disabled users
Hello all, We are trying to create new LDAP OU Definition for inactive/disabled users. For this, while creating a new OU, we need to provide filter condition for to retrieve disabled users from AD. What type of filter we need to provide there in filt...