I want to get a report created whenever there is a change or an update to specific fields and specific CIs that are on the same table. When I try to create certain conditions...I am confused as to what I should make the conditions.
Hello,Is it possible to customize (remove or add new widgets, or modify the existing ones) on the dashboard visualized on Software Asset Overview in Software Asset Workspace?Thanks in advance.Vito
What STATE must the contract be in, in order to display in the Software Renewal Calendar in the Software Asset Workspace ?
Hi,I am trying to make the 'source request' button on a catalogue task visible for anyone with a role I have just created, called u_tialis_asset. The condition that specifies whether the ui action 'source request' is visible on the catalogue task is ...
Hello everyone, I am attempting to import bulk quantities of assets into snow from an excel spreadsheet. I am running into issues where it is trying to create a new model and am having trouble figuring out how to get it to associate the model with an...
In our domain-separated instances, SAM PRO has been set up within a specific domain. However, several out-of-the-box SAM Pro scheduled jobs are configured in the global domain. This setup, as it seeks data across each domain, is leading to performanc...
in document, ITAM - SAM - Process Guide - Vancouver, Software Asset Manager is defined like below Software Asset ManagerResponsible for:· Managing the day-to-day activities of the process.· Managing key relationships with peer roles withi...
Hi team, I have a scenario where language packs also considered as separate softwrae installation. For example, for a german user he has both english & German version of softwrae. This should be considered as 1 install but system is considering it as...
Hey team, I'm confused as to why executing scans via the Health check feature can only be performed by the 'admin' role. Typically SAM folks won't have admin access to the instance and even if the Platform Admin executes the scan, none of the SAM rol...
Spoiler#ASSETRECLAIMATION #SAM#ASSETRECLAIMATION #SAMAll, We have Software Asset Management module do not have HAM or EAM Module enabled. Are we good to proceed with the OOB - Asset Reclaim catalog. I see primarily this is HAM based and revolves arou...
How to get the list of Non Compliance software report with Publisher, product, product model and entitlement and the department name.
Hey all-We are in the process of switching on SAM to optimize the usage of SaaS applications. I am trying to understand the below:We are leveraging OOTB SaaS Connectors where applicable, but there are a bunch of applications where the connector does...
Hello,During the normalization process, it was identified that within the discovery model, the product "Microsoft 365 Apps for enterprise" is partially normalized. Therefore, how could the complete normalization be carried out, including version and ...
Hi Team,In SAMPro for the entitlement with agreement type 'Enterprise License Agreement'(ELA) where the license position is compliant even if there are unlicensed installs, but in the allocations we were able to allocate only for the purchased licens...
Hi,I’m using the Software Entitlement import capability in SAM Pro. I only use the ServiceNow template (samp_entitlement_import), I haven’t change it, but I'm pulling an error on all entitlements if I supply a Contract number. The error is saying tha...