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Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
Hi Team, The software models are being created through the SCCM and Intune integrations. During my review, I identified more than 250 software models that do not have a Discovery Map associated with them. Additionally, some models are missing Publish...
Hi team, We have a requirement to un-install the restricted software from system using Software reclamation. We are able to create removal candidate record for restricted software. Installed CSD 2.0 latest version and for testing , i tried to uninsta...
software asset workspace -> under License Usage -> Publisher shows as unpublished.
HI TEAM, I have a field called IT Leader in cmdb ci table the it leader field refers to sys_user table and condition applied as below and for a dashboard interactive filter if i tried applying same condition for same field it is not displaying group...
I I would like to understand the steps required to make a Windows product compliant from a Microsoft publisher perspective. Could you please guide me on the process involved?Additionally, it would be helpful if you could specify the relevant tables ...
Hello Community - trying to help my client plan for an implementation of ITAM. One thing that they have struggled with is getting focus and discipline in updating their asset registry with product releases. The strategic goal is to maintain a portfo...
I attended a lab at K26 that included an activity for receiving assets on the mobile device. I remember pinging a colleague during the lab excited to see that you could specify the aisle/space on the receiving screen, a new(er) feature in the HAM plu...
Hi all,I’m looking for guidance on the best approach to manage and maintain hardware product models and catalog items for our one of the regions , specifically for hardware not procured through Insight.We’re trying to define an efficient and scalable...
do you need to connected multiple connection alias for each aws account for different area. -additional context We have uk and us they use different key and password and region. I have one credential alias. how do i make the flow correctly select t...
Hello everyone, OOTB, when I receive a PO, all models are displayed and the check mark for Receive is set to True for all of them. Is it possible to adjust this setting with little effort? If so, where can I make this adjustment?
I would like to understand the steps required to make a Windows product compliant from a Microsoft publisher perspective. Could you please guide me on the process involved?Additionally, it would be helpful if you could specify the relevant tables or ...
Hi Experts,i integration the M365 profil and we are pulling the accounts and subscription. However, the subscription are coming without "microsoft" in the publisher field.Thus the reconciliation isnt done properly: a softwaremodell is automatically c...
I need to pull in the attachments from 2 separate managed documents records when I apply an Email Client Template from the HR Agent workspace on an Employee Relations case
Hey everyone! We're hoping to get some guidance from those who've run into similar challenges. I'll walk through how we currently sync and manage groups from Entra into ServiceNow, outline the problems we're running into, and then open it up for any ...
Hi everyone ! I am looking for a way to automate Consumption Rules on Imported Entitlements. I am working with an Instance of ServiceNow SAMPro, that is global in nature. In other words, one software model, and many, many entitlements, each having...
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