Hello We are on Madrid version and we have requirement for Sunbird dcTrack integration. (Free OOB plugin in SNOW) I was able to activate plugin, install the application and created integration user as per documentation, but not sure how do I configu...
Hi, I have been tasked with testing an enhancement request. They would like all service catalog items that require a manager approval to have their workflows modified so that if the user is a VIP, it skips over the approval. My question is, is there ...
Does anyone know how to modify the CAB workbench to show additional fields? We added a new field to the Planning tab in a change record and I want to see this new field show up along with the current OOB fields: Justification, Implementation, Risk, B...
Hi,We have a need to clear a variable value (social security number) in the sc_task table and the sc_req_item, when a SCTASK is completed and closed (Closed Complete, Closed Incomplete and Closed skipped). Reason is that we should not store social se...
Hi all! As visible in the attached screenshot, certain field labels (in connection with "department") contain unwanted special characters in their names. However, if I check the field labels themselves in the "Filed Labels" Table, they do not contain...
I created two new notifications to be sent to the assignment group and in my flow, I'm sending these notifications after my catalog task is created. I see the notifications being sent to the group in the email logs but in flow designer, it shows an ...
Hello everyone,Is there a way to display a Visio file, a draw.io file, or any kind of flowchart file attached to a knowledge article the same way pictures are displayed when we attach them ?The use case would be to be able to attach a Visio file (or ...
Where does the number zero shown in the picture in the Employee center portal come from when the menu does not fit on the screen and how can I get rid of it? Is it possible that a hamburger menu would appear instead of a number?
the workflow is designed to close sc task without the "assign_to" field is automatically populated even through we do not specify a value in the workflow upon reviewing the business rule i did not find anything related to this behavior.one thing i n...
Hi,I have a user who wants to create a template for Time Worked using the task_time_worked table and wants to insert the "comments" field, but when he chooses the field to insert, only the "Remove Related Fields" option appears.Does anyone know if it...
Bit of an odd one that we cant figure out easily, and I am sure we're not the only one to face this issue.... We have a catalog item that has some Available For user criteria on it, restricting the visibility to a fairly narrow audience. that catalo...
Hi All, I have created a widget which displays list of applications (refer the attachment). so when I click on any application, a popup UI page should display with the corresponding application logo, Name. Could Some assist me in how to implement ...
Hi, I have requirement to get Job Codes from workday. Please let me know if one know how to get details from workday or Action used for it. Thanks in Advance!
Hello,I am a very new ServiceNow Administrator. I have users reporting that they are receiving an error when trying to go to "Change > Create New" where it is getting stuck loading the change models.I tried this on my end as an admin and don't get th...
I have enabled CI verification on one of the model categories and trying to merge some duplicate CIs. Some has related lists of change requests, incidents etc. to them. One of the CI (say A) is attached to an asset. If I am trying to merge the CI( s...
