Deploment capabilities of SNOW
Hello, I have one question, Can ServiceNow deploy different workloads like SDWAN/ 5G Core etc. ? If yes, how to proceed regarding this ?
Forum Posts
Workflow with multiple catalog tasks
Hello, We have a bit of a pretzel when it comes to workflows that involve multiple catalog tasks. Looking for best practice when it comes to one RITM with multiple catalog tasks in the workflow. Currently we have workflows that have a 1-1 RITM/SCTAS...
Passing data from the Form widget to a custom widget on the Service Portal
First question here so here's hoping - I'm trying to pass data from the built in Form widget on the Service Portal to a custom widget on the same page, but can't figure out the best way. I looked at scratchpad variables but many posts said that they ...
Facing issue while creating remote task definition in the new version of service bridge version 1.0
Facing issue while creating remote task definition in the new version of service bridge version 1.0.4. I tried to create connection between 2 instances and i created a RTD but its getting synced with my connection neither on provider side nor consume...
Resolved! Need to update the related list on a change request form FROM catalog item list collector
Hi Community, I am trying to update related list of change request form. Suppose there is a related list A - i want to add multiple records to it from my catalog item. How can i achieve this? I am writing a catalog client script. I am storing the sel...
Why can't we sort on the sprint backlog view in 2.0?
We're using 2.0 and I'm still trying to understand my filters and sorts. It would be helpful to be able to sort using the column headings in the backlog view. See attached. Unfortunately, that's not an option. Is there are reason or am I missing some...
Resolved! how to stop notification for the RITM with no approver
Requirement : I have a requirement where , i need to stop all the Request approved notification if the RITM has no approver and is auto approved.Current scenario :Now the notification request approved is being triggered for all the request when stage...
Change PIR
Can someone share how you use post implementation reviews for failed changes? Please share screenshots and instructions on setting it up. Thanks
Change on hold need to update and approve.
Hello We have changes that sometimes are approved late and they are on hold as they have passed the original date and time. i would like to update the change date and time but it is stuck on hold. Once I have removed the onhold. i cannot get the ch...
Resolved! I am looking for CSA & CSI certifications dumps & docs & sample test links?
Hello All, I am looking for dumps and links & docs as well as sample test links for CSA & CSI certifications in service now, Thanks in advance for the response
How to integrate ServiceNow in Customer Support Center?
How can I use ServiceNow platform in Customer Support Center with Chat, Calls, Emails? Please let me know the benefit of using ServiceNow platform in Customer Support Center and how we can use it.
create an ui policy based on a multirow variable option
Hi,I have a form for onboarding multiple users, this form contains a multirow variable set with the user's data and a variable 'user attachment'.I also have additional attachment variables outside of the multirow that should only appear when a certai...
how to set price of RITM in US dollars
Hi All, Setting the property of glide.i18n.single_currency to true will cause any impact.I need to set this value to true to show RITM price to dollars irrespective of the logged in users location. Anyone can please advice.Thanks
Reporting to show survey text responses
We send a CSAT survey following resolution of incidents, the survey is simple and asks:Question 1: How satisfied were you with the service you receiveAnswer: Score picker 1-5 Question 2: Tell us what you think of our serviceAnswer: Freetext I'd like ...
Resolved! How to make a field visible only to particular group
I created a new field "Change Quality" that will be used to track change quality in the change form. This filed should only be visible to users who are in the CAB Group. How to accomplish this? Thanks in advance for your help
