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java.sql.BatchUpdateException: (conn=XXXXXX) Duplicate entry 'sys_app_application-title-XXXXXXXX-NU' for key 'name_2'

Inorder to change the Application menu in the navigation panel:Faced this error:  java.sql.BatchUpdateException: (conn=XXXXX) Duplicate entry 'sys_app_application-title-XXXXXX' for key 'name_2'and Title is not changing but captured "Translated Name /...

Add dynamic Stylesheets on Service Portal

Problem:How many times have you come across for the need to change some basic styling elements on an MSP instance such as company logo, header background, link/text colors etc. based on the logged in user?Solution:Updating the logo on the Service Por...

hrshoaib06 by Tera Contributor
  • 2644 Views
  • 2 comments
  • 2 helpfuls

SSHCommandLong, AKA "Long Running Commands"

Here's an attempt to capture the usual speeches I give on how long running commands work, how they have changed over time, and a few gotchas that tend to bite LRC users. Overview Long running commands, SSHCommandLong, are probes that allow running an...

tim_broberg by ServiceNow Employee
  • 1627 Views
  • 1 comments
  • 4 helpfuls

How to: Implement Azure AD SSO with ServiceNow

In this how to I will setup Single Sign-On (SSO) using Microsoft Azure AD without the use of a ServiceNow MID server. This article was done on the ServiceNow Jakarta release. If you are on a different release some of the screens may look different. 1...

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lasse3 by Giga Guru
  • 111997 Views
  • 47 comments
  • 20 helpfuls

Auto Launch Guided Tours - Conditionally

Hello everyone in the community. I would like to share a code snippet which I was using to help achieve a use case of mine and thought it would be helpful to share and could help someone achieve a similar use case. Use Case: Auto Launch a Guided Tour...

athm by Tera Guru
  • 2646 Views
  • 2 comments
  • 4 helpfuls

Content Block with a Knowledge Article

I often include KB articles in Dashboards via a Content Block to bring in additional explanation into the analytics that the Dashboard displays.   I recently ran into an instance that had the Knowledge Management Advanced plugin enabled which adds ve...

Adam Stout by ServiceNow Employee
  • 3894 Views
  • 13 comments
  • 10 helpfuls

ServiceNowでの非同期処理

非同期処理を使うのはどうして要るのでしょうか。   MDNガイドによると、 JavaScriptは、基本的な形式にとって、同期、同時に1つ操作しか実行できなくて、シングルスレッドの言語です。Webブラウザーは、イベントが発生したときに、同期実行されなくて、非同期に呼び出すべきな関数を登録できるようにする関数とAPIを定義します。例えば、時間の経過、ユーザーがしたマウスイベント、サーバーから応答情報の到着などのイベントです。つまり、メインスレッドを停止やブロックしなくて、同時にコードでいくつかの操...

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