Resolved! How to add Service on Service Dahsboard on SOW?
Hi,I have 487 Services,Can I show this all services on Service Dashboard on SOW? because it only appear 96 Services. Could anyone know how to show all services?
Forum Posts
Resolved! Make catlog item field non mandetory on case
Hi,I have UI policies which showmake mandetory fields based on other field selection. But in Submitted case all fields are showing and making mandetory. How to resolve this?
How to send email to all group member in Flow Designer
Hi All, Is it possible to send an email to an all group member in Flow Designer from Send Email action? Please suggest me. TIA PKG
Whenever I try to create a user from Azure AD spoke. I get this error: " Forbidden Request. Please Check Oauth Token and scope permission."
Hello, I followed this (https://youtu.be/JOUBcINNF9g) tutorial to setup my Azure AD spoke. but whenever I try to push a user from ServiceNow to Azure Ad it gives me the following error: "Forbidden Request. Please Check Oauth Token and scope permissi...
Resolved! Cloning: "Preserve users and related tables" does not seem to work
Hi, I'll be doing a clone from prod to dev in a few days, and wanted to test the functionality. So today, I cloned our dev on one of our demo instances, and explicitly checked the "Preserve users and related tables"-Box on the clone profile. I didn't...
Resolved! Improving the Self Serve experience between GSR and Incident
Most users are not able to log an incident (something broken) with what they need (general service request). In our older tool, we had simplified this by presenting our users with one record, and had the ability to switch it to indicate an incident ...
Resolved! removing snow license
Hi All, i hope everyone is ok. Quick an easy question. I would like to release licenses in now platform because people left the company. I know that the best way of doing it is removing the itil role from the person. Since the role is assigned to a g...
Trigger an impersonation start event
Can we trigger an impersonation start event when a particular group user is impersonated?
How to cancel generate pdf
Hi everyone, I was trying to save a documentation as PDF without realizing the file size.After more than 3 hours, it is still running with msg below: Q: How do you cancel this operation of saving PDF? Thank you very much in advance of your hel...
Use record producer to create a digital product release with a dynamic release template?
I would like to use Record producer to create a release within Digital product release. I have successfully been able to create a release but I cannot get the release task to be fully configured with phase tasks and tasks within those phases. I am us...
I have a requirement with service graph connector trying to block non-us region data for class ‘xyz’
Requirement:I want to ensure that only records where region contains 'us' and class 'xyz' trying to block non-us region data from being inserted into CMDB table. What U have tried-1.RTE Entity Operation I have created type multiple input script.2.RTE...
Decrypting masked variable in Flow Designer
I'm attempting to access the decrypted value of a masked variable in a flow designer flow. The "getDecryptedValue()" method returns an empty string and using the decrypt method of a GlideDecrypter returns the ciphertext. The flow itself is running in...
how do i change the color of a dot-walked field in incident table's list view
i have tried using dom manipulation in client script and other methods too, but still couldn't do it
Resolved! Agile Board - Filter the backlog on the Sprint Planning tab
Apologies, I have seen several community posts on this question, but having tried the suggested actions, I am not having any luck. I want the "Backlog" section of the Sprint Planning Tab on the Agile Board to only show stories that are ready, not blo...
Take input from the assignment group of a task in a flow
Hello, I want to take input from the assignment group of agent validation task.(yes/no or true/false) and based on that I want to create an if statement for further flow. Is it to be done by flow variables? If so please give very DETAILED answer with...
