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Resolved! Variable set on change not working

I am trying to set a field mandatory when requested_for get changed but its not working, I have written onchange client script. Actually my script is not getting called, i tried print alert but didnt work. what could be the reason?

Amit_H by Tera Contributor
  • 1177 Views
  • 5 replies
  • 2 helpfuls

Unable to add fields on VTB card

Hi Team,   I am unable to add fields on the VTB card as per the link provided below : https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/use/visual-task-boards/task/configure-VTB-card-view.html   Followed the steps to configure form...

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Gauri Kaner by Tera Contributor
  • 2048 Views
  • 6 replies
  • 2 helpfuls

Get the URL parameter on ui page

I want to transfer some values on form to ui page. So that I'm thinking about implementing UI action that gets some values on form and set these values on url and opens UI Page. Now I'm trying to get url values and set these values on the UI Page. So...

Akihiro by Tera Contributor
  • 6176 Views
  • 6 replies
  • 0 helpfuls

Resolved! Attachment size limit for outbound SOAP messages.

Hi,  Did anyone faced challenges in transferring large attachment over SOAP? more than 10 MB.I have a scripted SOAP API which is used to transfer request information and attachments outside ServiceNow. For some requests attachments are more than 10MB...

Nilesh4 by Tera Contributor
  • 4576 Views
  • 5 replies
  • 1 helpfuls

Resolved! Catalog form validation

I have one catalog item with filed Hardware Type (dropdown: Laptop, Desktop, Monitor, etc.) and justification.My requirement is If "Hardware Type" is "Laptop" and the "Justification" field is less than 50 characters, display an error message. 

Prakash_S by Tera Contributor
  • 800 Views
  • 3 replies
  • 1 helpfuls

Resolved! Populate duration field when state is resolved

Hi,We have created a custom field 'total time' duration field. When incident state is resolved we want to populate that field with business duration field which is already present on incident table. I created business rule and onsbmit client script a...

Burhan2 by Tera Contributor
  • 1649 Views
  • 9 replies
  • 1 helpfuls

Script Include and Client Script

There is a variable on service catalog that is targeting to location [cmn_location] table, so If requested for changes location changes too depending on requested for, so if requested for belongs from USA country and his location is "Mesa" then a sel...

shatakshi10 by Tera Contributor
  • 1084 Views
  • 5 replies
  • 0 helpfuls