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Enforce Password Reset Enrolment

Hi all,   We're implementing Password Reset Windows App for a customer. One of the customer requirements is to enforce the enrolment process. If this is not enforced, users could still ring the service desk which would defeat the purpose. Is there an...

KR5 by ServiceNow Employee
  • 295 Views
  • 1 replies
  • 0 helpfuls

Resolved! Cloning and the 90 data copy option

When the "Amount of data copied from large tables" is set to 90 days, the documentation shows: "Clones the number of days of historical data from large source tables, including task, pa_scores, and metric_instance. By default, the target instance rec...

KB15 by Giga Guru
  • 2138 Views
  • 5 replies
  • 1 helpfuls