Resolved! Use of Decision Table
Hello , Can You give me brief about Decision Table. It will help me.
Forum Posts
Search not working in Service Portal
Hi Community, our team just developed contextual search for record producers in our dev instance and deployed up into our test instance. Everything is working perfecting in dev, but in test, none of the service portal searches work. We've checked se...
IntegrationHub AD Spoke in PDI
I'm new to IntegrationHub and I'm trying to test the Microsoft AD spoke in my PDI. I've activated the ServiceNow IntegrationHub Installer plugin and the ServiceNow IntegrationHub Professional Pack Installer plugin on the developer site and I received...
Process Automation Designer - Don't Understand How to use Collect User Data Activity
I have been playing with Playbooks and Process Automation Designer to demonstrate its capabilities, and for the most part, I'm satisfied with what is possible. However, there is one major issue. I have been trying to use the Collect User Data activit...
Issue after Clone - lost some records that weren't backed up properly
We recently had a clone in one of our instances called Test instance, and in that instance were a few Automated Test cases(ATF) that were to be moved to next Stage instance, after clone they were gone as they weren't backed up properly. Only the back...
Resolved! Unable to capture Flow Designer flows in update set -- facing issue with flow version reference
I have my source instance where I had setup all my custom flows, custom subflows, custom actions and some custom tables and fields. However, I had recorded all of those in the Default Global update set. Later, I moved all the records in the default u...
Employee Center Portal Translation for HR Journeys
Hi @Alex Coope - SN ,First, thank you for your post on enabling translation for the portal—it was incredibly helpful!We’re currently facing a major localization challenge in the HRSD module, specifically with Journeys used for onboarding and employee...
Flow Designer - Search through flows efficiently with scripts
Today we will explore a method I've recently developed while looking over the Network Requests generated while a flow is loaded in Flow Designer.After a long research through the tables that "make" a flow , I've realised there is no way you can actua...
Variable Editor in configurable workspace form
Hi everyone, Has anyone been able to add variable formatter on the configurable workspace view? This is a record producer on custom table and I am trying to add 'com_glideapp_questionset_default_question_editor' formatter.Working fine in core UI but ...
Document management system
Hi All,Could you please let me know what is document management system in ServiceNow,i have asked to manage all the emails , PDF coming from particular email address to be managed using Document management system i have no idea about this module and ...
Resolved! Create child task based on number of attachments in the email
Hi All,I have a requirement where I need to create child tasks on a record, based on the number of attachments in an email.Eg-So if the email has 4 attachments, the parent record should have 4 child tasks.Any inputs on how this can be done. thanks!
Resolved! S2P - really?
I'm trying to confirm what seems to be a new feature within SNow - capability for fuller S2P including managing the RFI/RFP processes. Seems that S2P and P2P are being used interchangeably.
create a template for the vtb card
I would like to create a card template for the VTB to include the same tasks (steps) in the checklist location. If we have projects to follow, we can take that template and use it to create our tasks etc. without creating the checklist item.
Resolved! Adding a clickable Link/URL to a VTB Card
Hello, is there any chance to add (clickable) links to a description or comment of a card? Right now any comment added to a card is simply displayed as text. Since we use a lot of external resources via links on google drive it would be great to be a...
Virtual Agent is unresponsive in MS Teams
I’m experiencing an issue with the Virtual Agent in Microsoft Teams.It was functioning properly until yesterday, but today it appears to be unresponsive. When I ask Teams to "Create Incident using VA topics," it keeps thinking for too long. If I wait...
