I have a task to create a list choice ui action to close the selected records (this is done).I also need to have a confirmation/modal pop up before the action happens, which should show how many records are selected and how many of them will be ignor...
Hi community, I’m getting the error “Not allowing set or delete of deny-listed property” when trying to create a system property. Does anyone know what might be causing this? I couldn’t find any documentation or articles explaining it.
There is one requirement to show knowledge article to users only of their language on ESC portal (i.e. If user language is Dutch / French then Kb Article should only be visible by user on ESC portal) . We are using Widget "Knowledge featured article...
I created a ATF to test change request security assessment. Here are the steps:1. Record Query2. Open an Existing Record3. Clicked a UI action: Clicked UI action 'Security Assessment' on 'change request' form4. Set Component Values (Custom UI)I set ...
Hi everyone,I’ve been exploring how AI is being used within ServiceNow workflows (ticket summaries, knowledge suggestions, automation, etc.), and I’m curious about one key challenge:How are you handling sensitive data when using AI?In many cases, tic...
I am working on Discovery Monitoring Task. I have not installed any MID server. Can i have demo data for testing purpose?
Hello, We are planning to integrate ServiceNow with Microsoft Intune and need some clarification: With the Intune integration, is the primary purpose to pull device/asset data and store it in the ServiceNow asset or CMDB tables? Or are there addition...
Hi,I copied the embed code in my third party website page but I get the error message: I created following cors rule:and following HTTP Response header: Do you have any ideas why I get the error message? Thank you!
Hello,we are experiencing an issue where Outsourced Service Providers agents (sn_csm_ocs.ext_agent role) randomly lose access to Case and Case Task records. It seems to happen randomly in production instance and I was not able to reproduce this on pu...
Hey there! We're building an store integration where we're creating a catalog entry with question fields (which adds variables to the RITM). What's a good approach to ensure our business rules and workflows only trigger on items created from our cata...
Hi ,I have configured my rest message with Type = OAuth Provider (Oauth2.0) and Grant Type = Authorization Code.and trying to test the API but getting the error as "User Not Authenticated. Could not retrieve a new access token with the refresh token....
Hello, My company is adopting Now Assist. We are looking to clean up our various knowledge bases. If I understand it correctly, there are two personas. The Requester and the Fulfiller. We use a 'Self-Help' KB to surface knowledge to our organization ...
Hi everyone, We want to use Enable using your own SMTP server to configure mailserver Azure/O365 infrastructure to handle outbound emails. Our goal is to "split" the sender addresses based on application scope or department so that users receive emai...
