I can't find the Import App button
Hello guys,I'm new to ServiceNow, and I'm trying to import an application from GitHub, but I'm unable to locate it in the system.
Forum Posts
Resolved! Eleven Best Practices for ServiceNow Request Management
ServiceNow Request Management is a powerful tool that streamlines the way organizations handle service requests, ensuring efficiency, transparency, and satisfaction for end-users and stakeholders. However, its effectiveness depends on how well the pl...
Resolved! ServiceNow Integration with AWS Lambda
Hi All, I have one doubt in doing this task. from snow side what all i have to do for this usecase. Invoke Lambda, This lambda will make REST API Call to SNOW to create Incident ticketWhen SNOW Admin approves this ticket, then snow has to make REST ...
Workspace SOW change field color according value
How can I'm using Service Operation workspace and I need to change a field color according a value in the form of interaction. I need change the color of field state according the value. For interaction state New = red, state wip=yellow and state clo...
Agentic AI- how to use agent to extract information from documents
Hii want to build an agentic ai to parse information out of document attached to tool "File Upload",i am not able to user any response from agent.1. after adding tool "file upload" and adding document, it keep showing extracting data" Basically idea ...
Reload page after GlideModal submit
I have a UI page displayed using GlideModal on a form. The issue I am facing is that I am not able to reload the page after submission of the UI page. It is because the processing script is not executed.
Resolved! How to add Ghost Texts on a placeholder
Hello Community,Please how to I add a ghost texts to a place holder? I will like to add some ghost texts to a text box as a form of additional information that will disappear once the user starts to type into the text box. Thanks
How can I track the progress of a sprint in Service now? Is there a velocity or a burndown chart?
How can I track the progress of a sprint in Service now? Is there a velocity or a burndown chart?
Want to save update set xml exported as an attachment
Hello friends, I have been using the "Export to XML" UI action on update set and now for some experimentational purpose I would like to save the XML to any of the ServiceNow record as an attachment. I had a look at the UI action "Export to XML" and f...
Dictionary Override concept
I have a table that extends another table.If I create a new field on the child table, I can mark it as mandatory in the dictionary and it works as expected.But if the field already exists on the parent table, I understand that I cannot modify the par...
Resolved! Hide/Display fields in the modal(g_modal.showFields) for Suspend ( HR case) and Suspend case( HR task) UI action in HR Agent workspace.
Hello, We have customized the UI page 'HR Suspend Dialog' which is being called from the 'Suspend' and 'Suspend case' UI action. As per the customization, Work notes field is NOT displayed always. It is displayed only when certain suspension reason i...
Resolved! More Information text on RP is not aligned properly
Hi Team, On the record producer the more information test is not aligned properly, can someone please suggest how can I fix the alignment issue.
Single currency for variable
Hi All, I need a help, in risk event two currency variable are there. single currency symbol but not globally change(don't accept other table field) which are using the currency field. just need for single table
Is there a way to check real time instance performance?
Is there any performance page/dashboard available to check when experiencing slowness? Something that would signal weak performance statistics during any sort of slowness/loading issues. There are times when only one user is experiencing issues and w...
Nested email layouts
Is it possible to nest email layouts to help organize standardized details for example:Request Opened has the layout Request Customer details (contains details from the requests) which has the layout Customer Facing (which has the branding)I would li...