Add fields to event popover in schedule calendar
Hello everyone!In the schedule calendar, how can I customize the fields in the event popover?Thanks!
Forum Posts
Business Rule Transform synchronously
Hi All , I am getting below error, when trying to create incident via Perl script from background. Operation against file 'incident' was aborted by Business Rule 'Transform synchronously^e60f95b719bbdd004a40498d3eac5232'. Business Rule Stack:Transf...
Resolved! [Article] How to Create Dashboards in ServiceNow: Step-by-Step for Admins, Developers, and Analysts
ServiceNow dashboards let you see everything that matters in your IT Service Management at a glance. Powerful visualizations help you track incidents, key performance indicators (KPIs), and trends. If you work as a ServiceNow admin, developer, or bus...
Resolved! Creating user account for cloning process
Hi All, Good afternoon!! I am creating clone profiles, and the target instance needs to create for Dev and Test Environment which requires user credentials.So instead of using my user account which has OKTA setup, I thought of creating local account ...
How can I enlarge picture with close mark (x) for the ServiceNow articles.
I am looking to implement a feature where images within knowledge articles can be clicked to enlarge, with an option to close (using an “X” mark). Instead of manually adding this functionality to each article, is it possible to apply this behavior gl...
[Article] How to Create Flow Designer for Catalog Item in Servicenow
Step-by-Step Tutorial: How to Create a Flow Designer Workflow for Catalog Items in ServiceNowAre you tired of repetitive manual steps when processing service requests in ServiceNow? If you want to save time, eliminate manual hand-offs, and deliver a ...
Looking for 'Now Assist behind the scenes' details
I want to know the technical details of Now Assist.Ex - when on the incident form, when I click on 'Summarize', what happens behind the scenes? How the data processing happens? (data flow details) Any architecture diagram for this? If you have the d...
Subscription Management - Problem Adding Subscribed Groups
Hi team. I couldn't find a solution anywhere on the community.I have a group set up with the business_stakeholder role, however when I head over to Subscription Management and select Business Stakeholder, try to add a group, it only shows a popup sho...
Resolved! [Article] How to Create a Report in ServiceNow (2025)
How to Create a Report in ServiceNow: Step-by-Step Guide for 2025If you want to stand out as a ServiceNow admin or developer, there's a simple move that makes a big difference: learning to build ServiceNow reports. Reports turn your mountain of raw d...
Dashboard Usage
I am a SNOW admin at my company. I am trying to figure out when a dashboard was last used/updated. I am looking in All>Self-Service>Dashboards. Any help would be greatly appreciated!
Hide Related List on Workspace
Hey Guys, On UI16 we can hide realted lists using UI Policies or Client Scripts using "g_form.hideRelatedList();" However it did not work on Workspace, can someone provide an alternative to hide the related list based on a condition? tks, Vini
How to hide attachment in service portal?
Hi Experts, How to disable the attachment appearance in activity log of incident form in the portal. In main console i'm able to hide it, But i want to hide it in service portal also. The highlighted part i want to hide. It should only apper in Ticke...
Resolved! Knowledge article - article template translation
Hi All,We are going to create new template articles for our Knowledge.We try to translate the name of the template and all articles template fields.Nothing is in "translated texte" type.We can't use template in english, the title of each part of the ...
Resolved! Playbook
How to hide Skip button for question and send mail activities . action inclusion won't work because these activities won't use table like user form activities
Resolved! Decimal field max length
Hello - i have created a new filed - which is a Decimal Type. I have a requirement for that field to show up to only 5 decimals. And so i made max length = 5. However, when i save the record and it refreshes, it sets it to 15. What can i do so that...
