I want to restrict each widget to only one person
Hi, I just recently created a dashboard containing widgets of different reports. Each widget displays data for a different user. How can I restrict these widgets to just that person?
Forum Posts
getSelection() method in the workspaces
Hello everyone! I have a question related to UI actions for workspaces. I want to select text from a text field in the workspace and use the window.getSelection() method in my UI action to do some things with it. But it doesn't work. How can I implem...
Resolved! Rest Inbound Integration
Hello everyone,what do I have to consider if someone wants to send me data to ServiceNow. We want to populate the Location table and the source is SAP. the connection was established successfully.How can I tell the SAP team in which format the inform...
Top Three Benefits of a ServiceNow Service Portal
Many companies who have not used ServiceNow have struggled to get a great experience with their working journey. Dependent on using e-mails for documenting requests, creating incidents during any work disruptions, and meeting requests to name a few. ...
How to add external search source in Service Portal
We are trying to add a new search source in our Service Portal pointing to an internal source (outside of ServiceNow platform). Our internal dev team says this is not possible, but I have been seeing other forum posts showing it is possible to add ex...
notification が突然起動しなくなりました。。。
データベースの更新契機で、notification経由でメール送信のテストをしていましたが、急にメールが送信されなくなりました。設定変更は特にしていませんが、何かしてしまった可能性はあります。。。このトラブルに対するアプローチを頂けますと幸いです。
Clone issues - tables not excluded but data missing
We have recently cloned an instance. Post clone we noticed all data was missing. I reviewed clone logs and there is an entry the reads "excludes list" and has 100s of table listed. The tables we noticed missing data with are on this log entry but ARE...
Fortinet Fimware version and Model Discovery
Can anyone guide me how to discover fortinet firmware version and model discover for SNMP device and update them in the custom field? We got OID from Fortinet vendor and its working fine from fortinet while failing while extending a pattern 1.3.6.1.2...
Is possible to have LDAP Listener create user record in SN when a new AD user is created?
Hello everyone, Would be possible to have LDAP Listener to create a user record in ServiceNow User table as soon as a new user record is inserted in Active Directory?Thanks,
Utilize the same mid server for UAT & Dev
My client already has a mid-server configured for their dev env. They would like to utilize the same mid-server for their UAT env. Is that possible? If yes, what are the steps required to implement this configuration?
Clear Notification CSM portal
Good Day All, I'm trying to find out if there is a way to add the functionality to the CSM portal that will allow customers to clear all their notification.
Search Suggestion related to sharepoint site redirecting to "Sharepoint External Search" table.
Hi All, In AI external search , When user start typing text related to searching document, some suggestions appears. If user clicks of any suggestion text, it redirects to sharepoint "sn_sp_con_sharepoint_external_search" and throwing message 'record...
Resolved! Journal field icon missing on sc_task
In the sc_task, I want journal fields toggle button which is present in Incident.SC_TASKthe additional comments field and work notes are separate.INCIDENTIn Incident form you can see the toggle button where we can switch between them I want same in s...
Resolved! Auto approval business rule does not advance workflow
Hello, We have a before insert/update business rule in place on the sysapproval_approver table to check if approver is the person who initiated the request (document_id.opened_by), and if so will change the state to 'approved'. I can't imagine why t...
How can I move "Did this article help you?" button on Service operations workspace KB screen?
How can I move "Did this article help you?" button on Service operations workspace KB screen?I want to move this to the bottom on the article, like Agent Workspace was.
