I have created a flow in which I updated a record after 15 minutes using the 'wait for a duration of time' flow logic. But currently, I have fixed the time to 15 minutes. Now, I want to keep this time according to a system property. How can I use the...
Hi experts!I have a requirement which is to automatically populate article fields with Article Template Field contentI don't have any issues when creating the article templates, all the fields defined there appears in the article form, but I want th...
Hi All , I want to know how we can create the integration from Teams to Servicenow, whenever we send the message in teams then ticket should be create in serviceNow. Does any one can provide the document or explain the process how we can configure?...
what load balanced instance is?
Hi, while creating new request in request page, after submitting the request id generate with existing one. how can we change that. refer the image belowRegards and Thanks,Sengeni
Hi folks, We are implementing a data aggregation tool to aggregate data about all of our computer/server assets and write to the CMDB. I was testing with the cmdb_sam_sw_install table but I am learning that this may not be the correct table to write...
Hi all, I have an issue when building the condition a Catalog UI Policy. I have a variable that is referencing the sys_choice table, the sys_choice table has over 20,000 records. I need to select a value in the condition builder, however I am finding...
I am putting a business rule together that takes a set of values from the form after it is saved and applies checks several possible boolean fields if the conditions apply. I am able to get the false value to return, but the true value comes back as ...
Hi,I'm trying to change the color of the selected filter pils on teh AI search page but no matter where i try to add teh css (portal/theme/widget/page) but nothing appears to have an effect. Has anyone else managed to change the colour of pils?Thank...
Hello All , i want to redirect all users when they click on 'New' button change list view in SOW/Agent workspace ; to a specific URL , rather than opening a new change request form . How can we achieve it any idea?moreover how can we disable this new...
I have a widget with a button (go back button). When user clicks on this button, it should go back to the previous page and scroll down to a specific location. This is my client script: c.goBackToOutageList = function() { $location.path('/csm'); $ti...
Hi folks,Today I was attempting to configure user provisioning from my Azure AD environment. During the course of this process I successfully connected to my Dev and Test instances; however, when it came to UAT I was presented with the below error: ...
Hello Everyone,We have a certain requirement, where some group members are given import_admin to manage their own bulk data.Now there are few tables where they have been already given access to upload data into.There could be up to 5 or more import s...
Hi, I have an issue where a variable from a catalog item is not appearing in the RITM or the SCTASK. We have a location table that's used for this catalog item, and the catalog item was created using the catalog builder and then the Type Specificatio...
Hi community, I have a requirement where I have record producer which has two variable. Variable 1 the user has to select to the assignment group and in variable 2 they have to choose the assigned to. I need group members of assignment group selected...
