If I go into any built in list in ServiceNow (ITSM), such as the Incident view, I can have "quick filters" at the top of each column where I can search quickly against the list. Like, below the column header, the dark grey bar with search boxes below...
Hi, Is there a way to enforce "Details" tab to open first instead of "Playbook" tab keeping the Playbook tab position first and then Details tab like in below screenshot?
HI Community, I'm branding Employee center and when I change the Navbar link hover color from branding editor it changes the link hover color for both the primary menu up top and megamenu (gold color). Is there any way I can change the link hover col...
Hi Team,We recently figured out that the SLA response and resolution definition may need some changes in the filter conditions. So I wanted to know if it is good to modify the existing SLA definitions with the updated conditions and move it across en...
Hello, expertI'm thinking about improving the searchability of the knowledge management we use in Global.Knowledge written in any language is available to all users, but I want knowledge that matches the user's language to be searched preferentially....
Attached the screenshots The response is sent when the record is inserted & Response is not sent when Work notes added Insert status 202 : URL ends with /triggers/manual/paths/invokework notes status 400 Please anybody have the solution for this ...
Hi All,We have a requirement to avoid auto posting the KB URL in work notes.Steps:When agent click attach article -> pop up opens -> enter work notes -> when we click attach article the KB URL should get added in the compose section so the agent can ...
When trying to cancel a change record which is in New state, getting the below error message. This is happening after the Rome Upgrade from Paris version.
Hi community! We have users that have access to the "normal" ServiceNow view. But we only want them to use Service Portal pages for a specific table (lets call it "x_my_table"). I have tried sys_navigator but the script is only working when the user...
I have a requirement from a client that wants to be able to search with contains in their assignment group field on incident. This is due to their new naming convention of groups. I've found various solutions out there, but all of them take for grant...
We're trying to create a report that runs on the second Wednesday of every month. What is the best way to accomplish this? We were trying to accomplish this with the use of a Business Calendar, but when we select those options, there isn't a field to...
I have two BR running from the SCTASK table to copy work notes/ additional comments to the parent RITM. However, none are working. Below, is an example of one of the Business Rules for SCTASK>RITM. - Table: SCTASK- Before/ Update- Condition: When Wo...
Hello community members, ServiceNow recommends not using <script> tags in html templates rather create a separate angular template(link) and put the code in that. But UNFORTUNATELY, this recommendation doesnt work as "Angular sanitizes the script tag...
Hi everyone ! I need everyone's help with this issue! As shown in the picture I have attached, is there a way to place the setting and notification buttons in the specified positions? I hope everyone can spare a little time.Thank you!
Hello,I need to map variables to description on Catalog Task but I tried using scripted option but keeps erroring out. What is the syntax for this. Any assistance is appreciated.
