Change Label of record type in Audit Workspace
HI,I'm trying to change the record type label from 'Evidence request' to "XYZ". How do I go about accomplishing this?
Forum Posts
Resolved! Element "State" cannot access parent Table
Hello! A few days ago we encountered a weird error in our dev-instance where the HR Task states suddenly changed almost completely. From: To this: This creates problems in a few flows for example. After doing some digging I found that the "State"-...
How to close upper tab?
In this screenshot, there are two sets of tabs, upper and lower. Is it possible to close the upper tab from within a UI action? I can only figure out how to close the lower tab.
Show variable of type label in variable summarizer widget and approval widget
HI Experts, would anyone of you know how to display the variable of type "label" in the variable summarizer widget and the approval widget ? Thank youAgathe
Inbound Email Action - Create Interaction
Hi I want to create an Interaction in workspace from an Inbound email. Anyone have experiences for this? Regards Giuseppe M.
Interaction Record from Email
I want to create an interaction record from email and then from interaction auto create certain tickets based off categorization, email body and the request coming in. Any recommendations?
Yansa's JIRA Integration Framework
Has anyone used the "Yansa's JIRA Integration Framework" on the ServiceNow store to integrate between Jira and ServiceNow? We are specifically integrating incidents and not stories so the Agile 2.0 integration does not apply here. We looked into the...
how to generate QR code for Configuration items (CIs)
Hi All, How can i create a UI button in CI table ,and when i click on that ui button, we need a QR code to be generated for the respective CIs. thankssid
Microsoft teams graph spoke failing
Hi All, Just trying to configure microsoft teams spoke to look up teams and channels, However when I try to test the spoke, it fails with error Unable to load connection with alias ID: xxxxxxx . I have already checked the flow is running as system u...
Approval process of custom app and custom tables
Hi Friends,We have custom app and custom tables that are not extends Task table.We would like to implement approvals and approval process for those custom tables, can anyone please help me with the process how we can do this?Since, it’s newly created...
Cannot Update Comments by Using 'Update Issue' acction on JIRA Spoke
We are unable to update comments from ServiceNow to JIRA by using Update Issue action and getting the below error.
Display List of Approved SaaS in Knowledge Article
Hi,One of our catalog items is to request the approval of a SaaS, eg Monday.com, ServiceNow etc. After these are approved, we need to record that service is approved and for who (eg only marketing dept etc). Historically this has been stored on a Con...
Resolved! Error when loading slush bucket
Hello, I have created a M2M relationship. I am also displaying the related lists on each table. The issue I am running into is, when I click the "Edit" button on the related list, I am redirected to the slushbucket. Once on the Slushbucket window, I ...
Inbound action - getting the watermark
I have an interesting situation.I need to know the watermark of an incoming email.The below code shows that it does actually find my Ref:MSG### in the email.if (email.body_text.indexOf(/Ref:MSG\d+/gi)) { gs.log('found watermark');}However, my water...
update source on dev and uat
Hi All,We recently updated admin pwd on our no prod instances and I manually updated the pwds on Remote Instances (Update Sources) so that we can retrieve update sets form dev -> uat -> prod. Please advise where are these pwds stored so that I do not...
