The sent emails are not appearing in the activity stream. I made sure the sent/receive box was checked off in the filter but it still isn't showing. I also made sure the correct role was entered in the Activity Formatter. Anyone have any advise as to...
Hi ServiceNow Community Has anyone played around with "Configure journal field tile icons and colors in Workspace"Configure journal field tile icons and colors in Configurable Workspace (servicenow.com) It seems only work on the "Details" tab but not...
Interesting problem. Love the ATF Test Generator application, but have come across an issue with a specific scoped application. When I am in the ATF Test Generator page/form and select advanced and then specific scope, it does not find the applicatio...
Is it possible to restrict the img size in kb article(article body)I want the img height & width to be 500px x 500px. If the user uploads an img more than this size it should automatically resize to 500x500
I'm attempting to make a custom SC Category Page for our Service Portal. When I clone the base SC Category Page, the clone says "You do not have permission to see this category" even though I haven't made any changes. I don't see any dependencies or ...
Hi All,I'm trying to create a reusable subflow to deal with the event of if catalog task = closed incomplete then close requested item as closed incomplete OR if approval = reject then closed catalog task as closed rejected etc. To fasten the creatio...
Hi All Our LDAP sync has stopped picking up changes. I'm not sure at what point it stopped working, i suspect it was after the upgrade to San Diego. The LDAP listener connects successfully and shows active.The MID Server is up and running and all oth...
I am trying to customize a cloned header menu widget in Service Portal and have links for Approval notifications in the portal banner run an angular function instead of an ng-href link. For some reason I cannot get any custom ng-click function to wo...
I am trying to create a UI Action for an incident to be created when a contract substate is aborted.I am very new to script and UI action is not covered in the SNAF course. It will be much appreciated if anyone could help out. I have tried to create ...
Is there a way to create a report for a particular survey that shows the response as the row and the string values for each as the columns? Ideally this is how you would report on a survey. My understanding is this was supposed to be in the Utah upda...
Is there any way we can introduce Read Only access across all of Servicenow
Hi all, Just to share a unique issue that I encountered for one of the customers recently. Given that I have 2 instances:1. Test Instance: Plugin is installed2. Prod Instance: Plugin is installedBoth instances are on same version, same patch Tokyo Pa...
Hello, I have enabled "copy empty fields" on my transform map. I know this means that all empty values will be copied on the instance.Thus, is there a way for me to check the value of the columns first and ignore the transform if there is a column wh...
Hello colleagues,In the backend of a scoped application, there is a customized table with its respective related lists, and one of them is for tasks. In this list, it is necessary to apply a filter where only the tasks associated with groups the user...
I've created a simple view for reporting use in our data warehouse on the Hardware (alm_hardware) table. Only assets that are "In Use" should be in the view, but it's not limiting the assets and I can't figure out why (we aren't using life cycle yet...
