HI Community, I'm branding Employee center and when I change the Navbar link hover color from branding editor it changes the link hover color for both the primary menu up top and megamenu (gold color). Is there any way I can change the link hover col...
Hi Team,We recently figured out that the SLA response and resolution definition may need some changes in the filter conditions. So I wanted to know if it is good to modify the existing SLA definitions with the updated conditions and move it across en...
Hello, expertI'm thinking about improving the searchability of the knowledge management we use in Global.Knowledge written in any language is available to all users, but I want knowledge that matches the user's language to be searched preferentially....
Attached the screenshots The response is sent when the record is inserted & Response is not sent when Work notes added Insert status 202 : URL ends with /triggers/manual/paths/invokework notes status 400 Please anybody have the solution for this ...
When trying to cancel a change record which is in New state, getting the below error message. This is happening after the Rome Upgrade from Paris version.
Hi community! We have users that have access to the "normal" ServiceNow view. But we only want them to use Service Portal pages for a specific table (lets call it "x_my_table"). I have tried sys_navigator but the script is only working when the user...
I have a requirement from a client that wants to be able to search with contains in their assignment group field on incident. This is due to their new naming convention of groups. I've found various solutions out there, but all of them take for grant...
We're trying to create a report that runs on the second Wednesday of every month. What is the best way to accomplish this? We were trying to accomplish this with the use of a Business Calendar, but when we select those options, there isn't a field to...
I have two BR running from the SCTASK table to copy work notes/ additional comments to the parent RITM. However, none are working. Below, is an example of one of the Business Rules for SCTASK>RITM. - Table: SCTASK- Before/ Update- Condition: When Wo...
Hello community members, ServiceNow recommends not using <script> tags in html templates rather create a separate angular template(link) and put the code in that. But UNFORTUNATELY, this recommendation doesnt work as "Angular sanitizes the script tag...
Hi everyone ! I need everyone's help with this issue! As shown in the picture I have attached, is there a way to place the setting and notification buttons in the specified positions? I hope everyone can spare a little time.Thank you!
Hello,I need to map variables to description on Catalog Task but I tried using scripted option but keeps erroring out. What is the syntax for this. Any assistance is appreciated.
i am trying to create a change request through workflow. Used Create task Option in workflow Change Request is creating a expected , but at the same in need to capture Catalog item variables value to Change request Variables. is it possible? Anyone ...
Hello Everyone, I've requested a clone in my Dev to Test. At 13 June 2:45AM GMT(19:45 PDT).I've set the correct time according to the current Time zone. But my clone request didn't Run glide.db.clone.allow_clone_target is True.Any Suggestions. Thanks...
HiIve made the mistake of adding over 500 knowledge articles to the Dev environment manually. And now I am trying to migrate them to the Prod environment and am realising that I may not be able to do this.Has anyone been able to do this? Or will I ha...