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Resolved! Creating Change Request through Workflow

i am trying to create a change request through workflow. Used Create task Option in workflow  Change Request is creating a expected , but at the same in need to capture Catalog item variables value to Change request Variables. is it possible? Anyone ...

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surajsukuma by Tera Contributor
  • 1661 Views
  • 3 replies
  • 1 helpfuls

Resolved! Cloning Request

Hello Everyone, I've requested a clone in my Dev to Test. At 13 June 2:45AM GMT(19:45 PDT).I've set the correct time according to the current Time zone. But my clone request didn't Run glide.db.clone.allow_clone_target is True.Any Suggestions. Thanks...

daiva by Tera Guru
  • 1983 Views
  • 3 replies
  • 1 helpfuls

Resolved! flow is stalling on a Wait for Condition action

In Flow Designer, I'm working on a flow which has a Wait for Condition action based on a variable on a Service Catalog item. The variable is multiple choice with two possible values: yes and no. The variable does not show in the portal view of the fo...

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sbh by Tera Guru
  • 5253 Views
  • 8 replies
  • 3 helpfuls

Resolved! Renewing X.509 Certificates - Best Practice?

Our X.509 certificates for our SAML configuration and IdP are about to expire. What is the best practice for updating these? This product doc: X.509 certificates for SAML, doesn't do much in the way of explaining how to update them. I'm assuming that...