I need to fetch the sysID of the HR case for a record producer submitted using client script. Using this sysID i am checking if the attachment has to be added while submitting the form for which i am gliding the attachment table.
Hi,I have one query related to service portal and i m new to portal thing.Assume there is one portal called 'ABC' .Now that 'ABC' Portal has moved to different platform.So when the users visit 'ABC' portal, We need to show 'Click Here' ,When user cli...
Hi, As part of my requirement I need to display the Knowledge base/pages from Confluence in the ServiceNow. As part of this integration, I have set up the Confluence cloud spoke, which resulted in successful installation of Confluence spoke at Servic...
The PDF file does not open in the Now Mobile app, all other file formats work. Any ideas on the problem?
I am trying to disable ALL notifications for a specific user. I have disabled notifications via the user record, but the user in question is still receiving CC emails. is there a way to disable this? TIA!Jason
Hello Team,One of my interactive filter got deleted from my dashboard which is shared by everyone. Now I am wondering to know who has deleted it and is there any way to restore it back, but I did not able to find any record in the deleted records. Fo...
I made changes to a widget within a SP page and since then my SP Designer menu loads for a second then disappears. The page loads and I can make edits, but I can't switch between Edit/Preview because the top navigation menu for the portal designer i...
I'm looking for the best way to limit characters for a masked variable field. Currently I'm using field type "masked" so it will be encrypted. I need to limit the below field characters. 1. User ID (limit 8 characters, both alphabetical and numeral...
Hi folks, I am trying to upgrade the instance from Utah to Washington DC.While creating the upgrade plan I am facing an error which looks like : The 'Global Customizations - upgrade plan' upgrade item is not getting created due to this error. How sho...
I have run into an issue where we are finding knowledge articles with the same number (duplicates) and they are totally different articles. It appears to be happening with articles that have been retired. I've tried searching and haven't found anythi...
ver. VancouverRecently cloned and upgraded my sub-prod instances to to Vancouver. Noticed that on my Case form I now see this:The field Affected End User is related to sys_user. In the MFA properties, Multi-factor Authentication > Properties : Enable...
I've been looking into understanding how to use "template value input" for Flow Designer Record Update. I've tried to use use this documentation, but haven't been successful in my attempts. Does anyone have experience using it? https://docs.service...
Hi, I have attached one image from user table and that should be only visible for people having only admin roles.
Hi All, Filter option and funnel search option in related list of approval is not visible to the user but I could see is it because am admin or is there anything that am missing to check .Could some help with the resolution
I have a requirement. When the Stage of a RITM is in in_progress stage (this is done through a flow), an UI button Ready for Delivery should be available. When user clicks on this button, the stage should move to delivery. I have the following UI act...
