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Mobile web UI

Hi team, I want to display hyperlinks in the Mobile web classic UI.I have followed this documentation: https://docs.servicenow.com/bundle/washingtondc-mobile/page/administer/tablet-mobile-ui/concept/c_MobileWebUI.html.Is there any other way?Thank you...

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Merge multiple PDF's to only one

Hi Community!  I've seen a few old threads for this requirement previously in the community, but I didn't see any solution provided yet.  I wanted to know if there's possible to merge multiple PDFs attached to a record into only one PDF and how can I...

Gpope by Tera Contributor
  • 548 Views
  • 2 replies
  • 0 helpfuls

Before or After business rule?

Hi, There's a reference field on table 'A' which refers to table 'A' itself. It is a parent - child relationship. Scenario: Record ABC - has a field 'owner' and has a child record XYZ. Both the records are from the same table. When 'owner' in ABC is ...

Aishwarya59 by Tera Contributor
  • 203 Views
  • 1 replies
  • 0 helpfuls

Resolved! Extract JSON Value?? Undefined?

Hi I'm trying to get the value in a JSON response. Need some assistance. Im writing a script in flow designer.Need the value from Out_ComboLock in the OutputArguments. Thanks in advance. {  "@odata.context": "https://cloud.uipath.com/xxxxxx/xxxxx/orc...

ASOFred by Tera Contributor
  • 497 Views
  • 4 replies
  • 0 helpfuls

List layout not working as expected.

Hi Everyone, I have request wherein list layout should be configured according to the users request. I am trying to configure the list layout but after saving the changes, i couldn't see the new changes applied. Can someone help me on this? thanks

Ganesh34 by Kilo Contributor
  • 1477 Views
  • 8 replies
  • 1 helpfuls

Format of the KB articles while uploading

Hello, I have an issue with uploading KB articles. when I tried copying from word file to body of KB article, its changing the layout and images are misplacing and going down under the text. I tried with different layouts but not worked. Is there any...

Kumar147 by Tera Contributor
  • 493 Views
  • 4 replies
  • 0 helpfuls

Knowledge Article Templates Preview?

Hi guys! I've created a few KM Article Templates. When going through the new article creation wizard (in NY), I see the template fine however, each of the HTML fields on the preview are filled with lorem ipsum text. The text doesn't appear once the a...

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Eran Spira1 by Tera Contributor
  • 2698 Views
  • 6 replies
  • 6 helpfuls

Knowledge attached to Work Items

Hi,We have started using advanced work assignments to distribute tasks and incidents. We want to track the link rate on these work items, but I have not been able to find any way to present knowledge attached to work items. Does anyone know if this i...

Maxps by Tera Contributor
  • 202 Views
  • 1 replies
  • 0 helpfuls

UI Macro to populate Location field

Hello everyone,I am trying to create a UI Macro, which when clicked opens a window showing the list of active locations in the location field. Location is already having a reference qualifier which shows only active location when we click lookup icon...

Rooma1 by Tera Contributor
  • 845 Views
  • 4 replies
  • 0 helpfuls

How to make anyone approves from both the two or more groups selected by the user on the catalog item form in flow designer?

Among the groups selected by the user on the catalog item form the requirement is to make anyone approves from all the groups selected i.e. each person from every group selected by the user should be able to approve or reject in the flow designer the...

Read access to HR profile from global flow

Trying to do what seems like should be a simple record lookup and compare between HR profile and requested for user in a Requested Item (RITM).Was attempting this using Lookup Records in the item's Flow to compare if the trigger record's "Requested F...

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Les1 by Tera Guru
  • 1564 Views
  • 9 replies
  • 4 helpfuls

Resolved! Reference qualifier to return list of users

Hello all,The script include should return group member or user with role, based on the condition. However, it isn't working. What might go wrong. Thank youvar GetUsersUtils = Class.create(); GetUsersUtils.prototype = { initialize: function() {},...

tsoct by Tera Guru
  • 772 Views
  • 3 replies
  • 1 helpfuls