Dictionary Override

I have custom table u_projects which is extended from task table. I need to display "Number" field on the u_projects table as "Project ID" using dictionary override as it should not affect anything on the task table.

How to add catalog item in Employee center portal

Knowledge and catalog items

How can I connect the dots between a record producer used to capture knowledge article updates and have those updates automatically update the associated knowledge article? 

Do we have below password age options or settings available in ServiceNow ?

Hello Community,  Do you have an option/setting applied that relates to: Minimum password ageMaximum password ageLockout thresholdLockout durationThanksAshok B

Encrypt variable for all users, except members of the assignment group.

Hello,We currently have an active encryption subscription. I would like to configure on catalog item so that specific variables are encrypted for all users, except members of the assignment group. Scenario: When a Request Item (RITM) is assigned to t...

Proper method for batching update sets

I have a story that I have multiple update sets for, 7 to be exact.   When it comes time to retrieve and commit these to PROD, I'd prefer to not have to commit these individually, although I can. I have read many articles where batching the update se...

rest integration with Active directory

I am trying to create a catalog item which creates a task where the user is assigned to the ad group requested automatically.  How can I achieve that automation?  I created the following action:(function execute(inputs, outputs) {    try {        // ...

How to enable 'Add to cart' functionality on CSP portal for order management?

I want to add 'Add to cart' functionality on the 'CSP' portal for the order management just similar like catalog items on the service portal. Currently i am not able to find any option or field to enable add to cart for the csp portal.I have also che...

Update specific fields in another table when Incident notes change (single flow)

I can trigger the Flow successfully (Attached screenshot)when any of the three fields change — the challenge is inside the Flow action:How do I check whether Work Notes changed vs Additional Comments vs Resolution Notes?What is the best pattern to up...

OOB Incident Trend Analyzer AI Agent is unable to provide the analysis, Help on same.

The Incident trend Analyzer is throwing the output error as: I couldn't analyze as I didn't have the required resources.After retrain and adding incidents this is showing no error.  the Trend Cluster model inside it is working "True" for version 3  w...

Form view modal error TCP

Hello, I have users with the timecard_user role. When they are in the TCP and try to open the form view, it doesn't open; it just dims the screen.However, users with the admin role can open the form view modal correctly. Do they need an additional ro...

Send Catalog Submission Data from ServiceNow to SQL Server

Hi ExpertsI’m working on a ServiceNow integration project and need some guidance.I have a catalog item in ServiceNow that creates a user. The requirement is that when the catalog item is submitted, the data should automatically be sent to a SQL Serve...