Hi SN Experts, Use Case - To have Variable Editor on the workspace view and have the values populated post submission of record producer from portal, so that user can update the variable values on the workspace if needed. Issue - Post submitting a r...
Ticket status to automatically change to "In Progress" state if the caller/affected user responded or have any updates on the ticket
Hello We have successfully completed Integration between our SN and Jira using Jira Spoke (using OAuth2) by following these instructions: https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhub-store-spok...
Why is that when i check on my analyzer permission it says passed but when i check on the table or on the related list it doesnt. Since ACL Create is for the button New to be viewed?inside my create acl is only a custom role i added in which i would ...
Hello,I’m working on automating the update set deployment process, and I’d like to store the current Flow run execution ID in a custom field. This would allow me to trace which Flow execution was responsible for a particular deployment, making future...
There is Run As point in properties of flow designer which has two options User who initiates the session and system user. I want to know when to use which option and Why?
MCP Server Integration with ServiceNowHello community, Recently i am actively exploring the use of AI Agents to enhance productivity within our ServiceNow environment. To achieve this, i am investigating integrating a dedicated Model Context Protocol...
Hi Community! Recently I was troubleshooting an issue and wanted to look into Outbound HTTP and I was surprised to see strance URL there - internal-api-appsee.service-now.com instead of external system URL that I was integratino with so I googled it...
Hi, I need a way to generate an excel file(not CSV) with certain columns and rows. Values of the cells are not directly from tables. Can anyone help here?
Default 'request for' is set to an unknown user from a different company Under Client Services Domain which should be "Unknown User-Internal Services". So, I would expect that requests opened by Internal Services users for the Internal Services compa...
Hello Everyone, We are going to do cloning for one our client's ITOM instance. can any one help me to know the OOB Global changes/Tables to preserve and ignore as post cloning activity ? Help is appreciated. Thanks,Anmol#itom#cmdb
I captured standard change templates and Proposals in my dev instance and moved the update set to test instance, in that I can see the standard change template created. but values are not populating in change request as configured in template.
Hello, I need to make two fields editable in the employee profile page of the employee center portal (see attachment) I figured a write ACL with a role of hrsp employee would allow for this to be editable, but this did not work. I need to make locat...
Hello all Readers, I have seen many developers struggling and killing lots of their productive time in finding error/bugs in the code. Often they have no clue why the hell their code is not working the way it should. Now there could be 'N' number of ...
Hello ,I’m working on a Change Task (CTASK) form where we have three user reference fields:Assigned To- Change Observer-- Change Reviewer--> The requirement is that the same person cannot be assigned to multiple fields.So, for example, if a user is s...
