Hello Community,I'm creating a new ACL, but when I select the table and to pick a field for this table. However not all fields are showing up. Do you know the reason why? I can see for example all fields for table incident, but for case table I can't...
The sys_user_role table contains a "Packages" field, which refers to the sys_package table.Questions:What does the sys_package table store?Does the sys_package table contain detailed records of plugins that have been installed in the past?What is the...
Hello - i am trying to wrap text in a list view when the text is too long. As you will see in the attached photo, when the text is too long it just cuts off and does not go to the next line below (which i want instead of text going on and on). Here i...
Can we sys_user table columns using Column Level Encryption Enterprise ?
Hi SN Community, I'm working on converting a business rule into a flow. In the BR, a script include is called like so:(function executeRule(current, previous /*null when async*/) { // Call the script include new global.u_AttachmentUtils().copyAllA...
Servicenow is not redirecting to identity provider login page when user has a bookmarked URL and we are using secureauth login page. Example: If the user just use instance.service-now.com/, it is redirecting to successful login page where as if user ...
Hello,we recently activated at custom the Advanced Knowledge Management with Versioning, and we are trying to address one behavior of the module - that shows users on Portal most recent KB Articles - even when they are in "Draft" state. From SN, I ga...
Hi Team, I have record producer where I have select box variables with 3 options: option-1, option-2, option-3.While chosing the option-1 , it shows 5 variables of the record producer .While choosing the option-2 , it shows 4 variables of the record...
Hi, We have recently noticed following new fields in the CMDB: Attested (attested)Attested by (attested_by)Attested Date (attested_date) The 'created' and 'updated by' shows 'system' so we are not aware that what created these fields. I have tried bu...
I have a business rule to update field X in a table when the state of the record changes. In Flow Designer, I added an Update Record action to change the state of the record. I noticed that field X was not updated. Makes me believe that business r...
We are planning to upgrade our workflows and convert them into Flow Designer. I know it's difficult to do without impacting existing records where the workflow is attached. E.g. A change request is logged and workflow 1 immediately runs to attach the...
Hi, Recently, our company has switched to the latest Service Now UI version and I have a question in regards of the Favorites tab.I would like to know if its possible to minimize the Favorite tab ( as i already pinned it to come in-hand) as this take...
Hello Team,I wanted to Integrate two instance where from INSTANCE A i will be sharing the payload to INSTANCE B and on the basis of response they will take the action and send back the response. After getting the Response in INSTANCE A on the basis o...
Hello,I am currently working on customizing an Announcement Widget in the Service Portal, and I need to display attachments along with titles for each announcement. To access the attachments, it seems necessary to retrieve the SysID for each announc...
Is the Integration Hub Jira Spoke Available in SN Personal Development Environment? I'm trying to install but don't see it...Thanks,Dorene
