How do you use Signature pad?
I cant actually modify anything on the signature_images table. its not security admin privileges and debug didn't help. The only functionality I had with it was the "Try It" after installation.
Forum Posts
Resolved! Arabic Language Support
Does servicenow support Arabic language, if yes then where can we get the language file. If not then open for suggestions.
Resolved! Does ServiceNow use Apache Struts.
Hi, We have a notification about a vulnerability on Apache StrutsSummary:An Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability exists that, when exploited, allows an attacker to execute arbitrary code. Affec...
Resolved! Using the data within the "Changed Fields" Pill
Hi I am trying to write Flow to trigger on change of a field and then take action based on previous and current value of that field. Thought this would be easy but I am unable to get to the previous value. I have stripped back into a simple log flow ...
Move oAuth configurations to higher instances
I need to move the OAuth configurations from dev to higher instances. This includes all OAuth configurations like Application Registry, scopes etc.The client secret is encrypted (In Application Registry) and upon moving via update set to higher insta...
Enable Signature pad on Agent Mobile
Good day everyone,I have received a tricky requirement.I need to enable a signature pad for mobile agent on catalog tasks.So, our customer has licences for CSM Pro, ITSM Pro and FSM. As far as I can see, Signature pad is included in the FSM licences,...
Resolved! How to set Default filter in sc_task table
Hi All, I have a requirement to add default filter in sc_task table. In the default view filter should be active true and assignment group is one of my group.But i am not finding Set As Default button in the List. Thanks,Sam
How to bring Microsoft KB articles in ServiceNow Knowledge Base
Is there a way to bring Microsoft KB articles in ServiceNow KB?
Asynchronous import sets stuck in Loading state
Hello Assembled Wisdom of the ServiceNow world! I've read many posts and support articles about synchronous import sets getting stuck in Loading state. However, I have not seen any in regards to asynchronous ones.I am working with a client that is us...
Add an approval process to an existing flow, record not extended from Task
I have an ask to modify a process that was built by a previous developer, using flows. I'm more of a workflow person, with decent knowledge of how the flows work in ServiceNow... My 1st question:I've added an approval action to the flow, but I am una...
How to call script include from client script with example
Hello Community, Hope you all are well! Here is the example of the onLoad client script and client callable script include, to check if the current user belongs to any of the IOT groups and display an appropriate info message in the Incident form. ...
How to enable Add to Cart in service portal?
Like we have "Add to cart" and "Order Now" button on Catalog Items, we are expecting this in Service Portal too. I see only the "Order Now" button in Service Portal. How to enable "Add to cart" to show right above "Order Now"?
Resolved! Flow Designer - How do you add an "is empty" or null value conditional?
How do you add an "is empty" or null value IF condition? Logically, I am just trying to write a condition that says IF (Assigned To is not empty) THEN (etc). What's throwing me off is that the UI has options for "is", "is not", "contains", and "does ...
Does ServicenNow supports email encryption?
Are Servicenow case emails encrypted? If so, does this happen automatically or does the sender need to do anything to ensure encryption? If the HR agent emails a document containing PII or SPI from the case, will the attachment be automatically enc...
Resolved! Add item to service portal user dropdown menu ("Profile" / "Logout" ...)
Hello SNow community,i found this to add menu items in normal portals user dropdown menu:https://fruitionpartners.eu/blog/2017/03/15/add-new-menu-item-servicenows-header-profile-dropdown/ but this does not work for Service Portal. Any suggestions / i...