We have a custom widget that is used on our service portal like a custom icon widget I would say. When the portal loads I notice the following errors in the logs:Error while fetching the host of the URL : https://XXXX.service-now.com/{{i.icon}}: java...
Hi,I have created an update set in one scope and made changes. Now, the scope has to be changed to global. Is that possible? Please give your valuable solutions/leads. TIA,
Imagine a scenario where you have a company that has their own internal users that they need to support with Incident Management and they also need to support external customers. They also have a unique situation where they are their own customer, so...
Hello, Is there a way to cancel a flow designer flow from a UI action? I have seen other posts about how to cancel a workflow using: new Workflow().deleteWorkflow(current); However, I'm not sure how to do this for a flow designer flow. Thank you! Mi...
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (g_form.isNewRecord()) { var callercheck = g_form.getReference('caller_id', vipcallercheck); return; } } function vipcallercheck(callercheck) { if (callerchec...
Hi All, I have a requirement to set no-reply mail when someone sent mail directly to instance email address (xxxx.service-now.com) and rest mails will create incident.But the problem is for any comment added via email by the user will received by ins...
Hello All,I have some observations in Ask For Approval Action over Flow Designer and want to get clarification if have you seen the same.UseCase = Want to auto-reject approval which is triggered by using the Due Date field in OOTB Action.Sample Catal...
When I look at the Group Members table, there are groups listed that no longer exist. Is there a way to clean this up? I don't want to go through them one-by-one to find them. I was trying to do a report but if I choose Group Member as the table, I c...
GlideSysAttachment().getBytes() is returning zero beacuse the size of attachment is more than 5 mb. I have tried to replace the getBytes() function with getContent() and getContentBase64 functions but it is returning as undefined.Is there any other w...
How to solve the above problem, using client script methods g_form and g_user only
Hello All, I have an interesting requirement where I need to allow users who do not have the ITIL role to close out catalog tasks, and they need to be able to do it from the Service Portal. I'm not sure what the best way to achieve this would be. Cur...
How do I change browser tab logo. It is confusing to differentiate between tab opend for dev instance vs tab opened for communities site. Thanks.
We are trying to use Azure KeyVault as a possible solution store secret. However i couldn't find or understand the best approach to authenticate a Azure KeyVault, basically is it as simple as using service principal or requires similar setup to Cybe...
Hi everyone. I have an ask to make a list view of one of our custom tables that shows what access a customer has. I've been able to adjust the oob data table from URL widget to display but I cannot figure out how to pass the user name entered into t...
Hi, We're running Paris, I'm building a scoped application, based on the task table, with a flow for the "lifecycle" of the requests. We need several options for approval. It could be line manager or a list/group of predefined users, which is quite ...
