PDI offline
My PDI, 205725, went offline overnight and has not come back all day. Help !!
Forum Posts
How to secure sys_home and redirect to login for unauthenticated users
Hi I like to redirect unauthenticated user to login when they try to access https://<instancename>.service-now.com/sys_home directly. I am using Vancouver Release. Currently, an empty page is displayed: Instead of showing the empty page, i like to e...
Resolved! San Diego - "Always Show Top Navigation" user preference
I was very excited about this new preference for San Diego: But in testing, it looks like this only works if you open a link from the Navigator / Favorites bar in a new tab / window. This does not work if you open a record from a ServiceNow list in ...
Incident notification recipient list
Recipient List of an Incident assignment email notification is missing members who are part of the assignment group. Missing members have all of their notification settings intact. "Include members" check box is checked on the assignment group page.A...
how to change previously changed time
How can the time on a Catalog Task be changed if it was previously entered incorrectly?
Please fix this script
var ritmGR = new GlideRecord("sc_req_item");ritmGR.get(current.sys_id);var groupName = ritmGR.variables.group_name;gr.initialize();current.description="added + " + groupName;//here i am fetching sys_id not group name , requirement is fetching group n...
Additional approval to be added before it goes to App Engine Admins after app submission in scopeapp
Hello community members,we want to add additional group approval before it goes App Engine Admins for review can anyone suggest some workaround incase they have implemented in their project? Process overview in briefApp creation in one instance --> T...
I want to show the list of projects based on the selection of site (Reference Field) on Project form
Project Table name Custom - x_arli_bai_prj_bai_projectSite Table Name - u_cmdb_ci_siteI have got 1 requirement where I need a create a new view and on that view I need to show list of projects when I choose a particular site, related projects should ...
Upload XML Data to a Cloud storage
Hi everyone! I want to have a fully automated upload of 30k data records from the instance to a Cloud storage.The data should be in XML format.I do know that the Scheduled Export Set and REST API exists but both have limitations because of the desire...
Resolved! PDI Offline
Hi, My PDI is offline for several hours now. What to do?Tried to refresh the instance, still offline. Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available. Best regards,Gabriel
How can we disable tabs in a form, retaining the sections vertically.
Hi,I have sections added in a custom form say 'Sample Test' and I see that sections are appearing in tabs format.But, I would like them to be shown not in tabs format but in vertical fashion as shown below. I see that there is an option in the system...
How to copy a "Create issue" action under Jira spoke in flow designer in the Integration Hub?
Hi All, I am working in JIRA- Request Integration using Jira spoke.I have to update the Create Issue action. I copied it and added in the flow designer. While coping it, Bad Request. Maxlength exceeded in (2) Pre Processing for field: api_version, I ...
How to Map (Sync) profile photo from Azure AD
Hi Team,We have requirment to map Profile photo from Azure to ServiceNow. Is it possible and anyone done it?Thanks,Ahamed Rahiman
RITM Notification
When a user attaches a file to RITM, how can we generate an email notification to the requester and fulfiller that RITM has been updated with a new attachment? All help is greatly appreciated. Thanks.
Resolved! Help making the text boxes increases in size dependent on amount of characters in the box
Hello all,Anyone have any ideas how to make these boxes increase in size when the text is too big for the box? We had someone working for us who has now left and I cannot seem to figure out why they are the way they are.Kind regards,Mike
