Recently we have faced a situation that one of flow stuck in execution due to an infinite sleep loop in catalogue script So do we have any analytics application which can scan the code which we write on servicenow, and point out the specific logic e...
We had a request from one of our users to change the sort on the Select Time Sheet option on the Copy from previous Time Sheet feature. This feature is an out of the box feature with the Time Sheet Portal. We have looked at a few widgets, but we have...
Hi All, I need to know if there is way to restrict a portal to certain group of member (like using user criteria or role). I couldnt see any roles field or can read, cannot read fields on portal page at the backend. So, how can I restrict the portal ...
Hi All,I have created two 'Simple List' widgets:- My Open Incidents- My Approved RequestsBoth of the widgets return the records that I am expecting them too however neither of them take the user to a specific record when clicking on the 'link' within...
Hi Hints displaying on Fields in Native UI were not displaying in Service operations workspace.For the Field:Affected CI Hint:Item or service affectedIt is showing properly in Native UI but not in Workspace.
I'm trying to update fields that are already in the data source. The script we currently have keeps ignoring the update.I'm trying to update the description field and the barcode field. These fields are currently empty. I'm currently only coalesced t...
I have created a scheduled job , event and notification in a domain separated instance. Here when the job is run the event is triggered and i can find the events in event log but the notification is not sent. I have done the same process by creating ...
I have an HTML field (text) on a knowledge base table and I want to display it's contents on a UI Page. I can get it to correct render the contents in some instances, however in some instance I get an error when rendering the Page. 'The entity "nbs...
Hi Team, Would like to create the OnLoad Catalog Client Script that when the user is loading the form, it will auto populate / fill up some user details in the form, how do I start ?? Thank you!!
Can you please help me on the below query Can we create a database view with task & sys_history_line OR database view with task & sys_history_set & sys_history_line I have created as below, however, it is not working due to where clause issue
Hi Folks,need your help on below issue - - we have a generic ACL in our instance which allows all the External users to use any UI page in the instance.- if we disable that ACL it doesn't even allow External users to open any portal or page.- we hav...
I need to make a catalog item variable mandatory on only one task. I do not need it to be mandatory when submitted, I just need it to be mandatory on one of the tasks that get generated by the workflow.Thanks for the help.Jason
Looking for an OOB user activity log in Servicenow, when did the account log on, what did they do, did they touch config, did they view a sensitive case etc
My instance is using the CSM application and therefore has a core_company and an inherited customer_account table. The LDAP import of users includes the company (as string). I want to avoid to mix up data and want to force that users have companies o...