We have a flow that is that is triggered by the state of on hold and the on hold reason of awaiting caller. As part of this comments are mandatory but are not part of the conditions of the flow. Recently I noticed that an incident that was older then...
Hello, Is it possible with just the use of ACLs to allow a user to edit a field on the list view, but have the form view as read-only?
Hello people,I wanted to ask a question about auto numbering and what the best approach would be?I have a use case in which I want to have auto numbering enabled in different tables (HR case, knowledge etc.), but when a new form is loaded, the system...
Hello All, We have a requirement where client wants to preview documents which are added as attachments in the ToDo tasks list in portal. OOTB, we have options to edit, delete and download. Only for image type attachments preview option is available ...
Can someone tell me how to go about fixing this issue? Thanks,Muhammad Faisal
Hi my servicenow CSA voucher is expiring on april 2024 .I am planning to write my exam on march 2024.. Will the washington relaese have more changes in the syllabus or shall i go with vancouver release that is abt to end on feb 13 .Can u share you...
Hello Community, For a scripted API, I think I've got a decoding issue when extracting the content of binary files. When uploaded with a multipart/form-data POST. I followed the suggestions from this post. Unfortunately "Packages.java.lang.String" is...
While creating new Request it must follow this format REQF-SN-YYYYXXXXX. Here YYYY denotes the Current Year. For e.g. 2024. Kindly note that this should get incremented as the year changes. XXXXX would be a five digit auto incremented value. Here...
Hello,I cannot find in the documentations on how to check the timeout set for the IDP. Do any of you know of any method on how to check on the timeout of the IDP used in the instance?Regards,Vaine
https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/build/service-portal/task/paginate-scripted-search-source.html When following the above example, the code below does not display any results: (function(query, queryLocation, count)...
I was hoping to use the GlideRecord function "getValue()" to retrieve the value of a dot-walked field but it appears I cannot. The "addQuery()" function allows you to specify a dot-walked field so I was hoping the same would be true for getValue(). ...
Hello, I was troubleshooting an issue with the search in the OOTB "My Requests" widget and came across this line in the widget server side script:var task = new GlideRecordSecure('task'); task.addQuery('123TEXTQUERY321', localInput.search_text);When ...
Hi All,I have created two fields in the Account table. 1. CSM- List-(User table)2. CSMText- StringI have two scenarios:1. When user selects users form CSM (list collector) and update the account form, value should populate in the CSMText field.2. Whe...
Hello All,i hope someone can help me with this.i created a ui action 'Export', when clicked, it downloads an excel sheet of the table records.my problem is, i want the exported excel to always be in English and not the language the user who exported ...
Hi All, I have a requirement to show the string values in the select box.This CSMText field is in account table and these values should be populate in the Catalog item as select box.Please help in this. Thanks,Sam
