What is the use of 'UsageAnalytics Counts' [usageanalytics_count] table. What information can I derive from this table? Where is the documentation for this table.
通常Nowlearningのログイン時、登録したメールアドレスとパスワードを入力すると、ワンタイムパスワードが対象のメールアドレス宛に届き、その番号を表示されたWEB画面に入力します。 しかしながら、私の場合、その入力画面が真っ白の状態でワンタイムパスワードを入力することができません。※ワンタイムパスワードの通知は問題なく届きます。 同様の事象が発生した方はいらっしゃいますでしょうか。なお、スマホでのログインは問題ないのですがPCからですと、上記のような事象が発生します。
Is there a way to limit the searchers to just a specific knowledge base instead of all knowledge bases?
Verify if an attachment is pdf or not before submission!! we want to verify if the attachment attached by an end user is pdf or not. if pdf --> allow submission if non-pdf --> alert message to attach a pdf.
In Vancouver with the new scripting tools, it seems that Syntax Editor Macros are not loading correctly all the time.As you can see in the screen shots, when within a script include, the macro is found if I'm in the root of the class and works as exp...
Which service now versions/release families are currently supported?? How do I get to know if Service Now is planning to withdraw support for a specific version/ release family?? Is it through the "HI" communication??How much time will we be given ...
Is it possible to restrict the visibility of the Source type to 'Data source'? I'm interested in this to enforce certain best practices such as 'active=true' to tables unless otherwise approved within our instance. I've looked into some suggestions...
Hello - so I am thinking this is by design and need to confirm. I have a user that belongs to a group with just the 'itil' role, which contains the 'certification' role. If I spin up a data certification instance that generate a certification task re...
Hi, We are having issues with editing our knowledge articles in ServiceNow. When we want to update/change a knowledge article we copy and paste the document into MS Word. We then circulate the article to others to review with track changes and commen...
Does anybody know of any out of the box dashboards or features that can easily and quickly give me visibility into agent presence/availability/capacity/ect -- when it comes to different channels in AWA and Agent Chat (specifically) in Agent Workspace...
To reference users, ServiceNow uses First_Name + Last_ Name, we have many users that their display name (in Outlook, for example) is totally different from their names and user ID. So were able to import the Display Name from AD to ServiceNow and tr...
Join us on this discussion page for a YouTube Live Presentation on setting up CMDB health metrics and how to apply them. It's an opportunity to see how the new CMDB Health Dashboard can help you manage the data quality of server and network device d...
Hi Everyone,I have a quick question in regards to some requests that come into the system where the Stage will show a red "X" with the text "Catalog Item Removed." All other information in regards to request is removed (deleted) and the only informat...
I have a custom table in a scoped application and need to create a copy of that table for history purpose. I tried to use the following code provided ServiceNow support but it creates the table in global scope. I need this table in custom scope. Any ...
Hello Experts, We would like to use servicenow in our chinese locations and unfortunately we are not able to do so because of the restrictions on the internet by the govetnment. Could any of you suggest what could be done ? How is it configured in yo...