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Resolved! Variables shown in approval form

Hi,I don't understand what kind of variables are shown on the Approval Form, because i've noticed that not all variables are shown.I would like to know how to show only variables that are visible in Catalog Item view, is this possibile? How can i do ...

Allow Guest user to download attachment

Hi Experts, Could you help me with the following requirements?   We have a public page in the service portal and a custom public widget with a download button on that page. With a click of that, button it should download one file which is present in ...

Apply new Metric Definition to old Incidents

Hi all, I've just defined a new metric in order to get how much time spent my incidents on a determinated sub-state "On hold Reason"   Then i can create a dynamic report based on this metric to know that time by incident:   The thing is, this only ...

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daniziz by Kilo Contributor
  • 2408 Views
  • 3 replies
  • 1 helpfuls

Resolved! Cannot authenticate user using Azure AD SSO.

I have configured SSO for Azure AD and I'm trying to test the connection.  Despite it Azure AD accepting the account details it is redirecting back, asking which account to sign out of and then asking me to close the window.  Clicking Activate still ...

Aidan by Tera Guru
  • 6148 Views
  • 5 replies
  • 6 helpfuls

Resolved! REST Access to Multi-Row Variable Sets (MRVS)

The Internet has a lot of resources around ServiceNow's Service Catalog and Table REST APIs.The Internet also has a growing number of resources around ServiceNow's Multi-Row Variable Sets (MRVSs).   What I can't find are mentions of getting or settin...

archiving/cleaning up question_answer table

hi all!We are working on ticket (incident) data archiving and one of the related tables which poped up is question_answer. Interestingly I am not able to pick or see this table as related table for archiving, and of course we don't want to leave this...

Rim1 by Tera Contributor
  • 2257 Views
  • 6 replies
  • 0 helpfuls

Free Service Portal Widget: Related Lists

To help contribute back to the community, we're going to try to develop and give away one new widget per month.For January we have developed the "Related List" widget, which allows you to display related lists on the form page in Service Portal.Examp...

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nathanfirth by Tera Guru
  • 29397 Views
  • 65 replies
  • 10 helpfuls

cmdb_ci_circuit

All,Anyone has used this table? What is this table for? Typically,which industry would use it more often?Any examples is greatly appreciated.Thanks,Dor