Resolved! How to change branding in an instance.?
I am looking for a step by step branding configuration guide for changing the branding of my instance.
Forum Posts
How to redirect users in ServiceNow
Hello, I have a requirement to redirect users to different pages when the login. Currently this is not done through SSO, but Okta maybe used in the future. We are working with the Customer Service Management Plugin I have a couple of cases 1) Con...
How would I go about adding two separate activity history form objects to a form?
To avoid information overload and get the primary relevant information to our support techs, I'm wanting to create two different activity views on the Incident[Incident] form view. I'm trying to get work note and comment history on one section and th...
Preserve formatting in excel data import
I have a question related to importing data from an excel spreadsheet. I'm trying to upload data into a table and the formatting of the text in one of the columns is something I'd like to preserve. After it goes through the transform map, that format...
Resolved! Using the "Group by" option in Report Designer to Combine 3 Separate Fields
Hello! I am currently looking to create a pie chart that is grouped by the Subject Action Taken 1, Subject Action Taken 2, and Subject Action Taken 3 fields combined (all custom fields). The choice options are the same for each field and I would like...
Standard change template bug in flow
I am having an issue when using standard change templates in a flow, they don't include estimated hours.Estimated hours is declared in the template and it works fine if the change record is created manually.However, when created via a flow, estimated...
Resolved! Send survey reminder if a survey notification went 30 days ago and user has open surveys
There is requirement to send a generic survey reminder notification to the end-user if the last notification/reminder notification sent was 30 days ago and the end-user still has an open survey assigned to him. The first notification will be sent out...
Need help on Service Portal to flash a message
Hi, I am getting a data from the server side with whcih i want to flash a message on a page, I looked into Announcements but i think it only displays a static message. My requirement is based on the users locations data will be changing and i wan...
Decision Table Help
Hello, I've recently been watching and learning decision tables to find a way to reduce repetitive actions within flows. Our use-case is to use them to remove the need for multiple if statements which we used for task, ritm and request closure logic,...
Resolved! Flow Variable Issue
Flow Variable Issue I am Having Issues with Input Variables in Flow Actions in San Diego. Anyone seen the same thing? I have opened Case CS6252272An Update Set illustrating the Problem is attached. Problem Summary A stray character with CharCode 6527...
Resolved! Field Watcher and its Window
hai all, help me to learn where the field watcher in snow and how to see the field watcher actions in San Diego
Microsoft Sharepoint Online Spoke - Can it be used to create LiveTiles?
Hello everyone, I have a question regarding the Microsoft Sharepoint Online Spoke. For every new Knowledge article that is published, we would like to publish a new post in our intranet, which is powered by LiveTiles, which again builds on SharePoint...
Shared Dashboards: How to know what was changed and by whom
Hi Community When sharing dashboards between a number of users for collaboration, where can i find a log of what what changed and who make the changes? Thanks!
Any code scanner tool to check scripts on servicenow
Recently we have faced a situation that one of flow stuck in execution due to an infinite sleep loop in catalogue script So do we have any analytics application which can scan the code which we write on servicenow, and point out the specific logic e...
Sort time cards on Copy from previous Time Sheet feature
We had a request from one of our users to change the sort on the Select Time Sheet option on the Copy from previous Time Sheet feature. This feature is an out of the box feature with the Time Sheet Portal. We have looked at a few widgets, but we have...