Forum Posts
Resolved! The entity "nbsp" was referenced, but not declared. issue in UI Page..
I have an HTML field (text) on a knowledge base table and I want to display it's contents on a UI Page. I can get it to correct render the contents in some instances, however in some instance I get an error when rendering the Page. 'The entity "nbs...
Resolved! OnLoad Client Script - How to auto populate / fill up user details for the fields ??
Hi Team, Would like to create the OnLoad Catalog Client Script that when the user is loading the form, it will auto populate / fill up some user details in the form, how do I start ?? Thank you!!
Resolved! How to create a database view with below 3 tables
Can you please help me on the below query Can we create a database view with task & sys_history_line OR database view with task & sys_history_set & sys_history_line I have created as below, however, it is not working due to where clause issue
Allow specific Portal access for snc_external users
Hi Folks,need your help on below issue - - we have a generic ACL in our instance which allows all the External users to use any UI page in the instance.- if we disable that ACL it doesn't even allow External users to open any portal or page.- we hav...
Resolved! Catalog Item variable mandatory on only one task
I need to make a catalog item variable mandatory on only one task. I do not need it to be mandatory when submitted, I just need it to be mandatory on one of the tasks that get generated by the workflow.Thanks for the help.Jason
User activity log
Looking for an OOB user activity log in Servicenow, when did the account log on, what did they do, did they touch config, did they view a sensitive case etc
Resolved! LDAP Import ignores Reference qualifier
My instance is using the CSM application and therefore has a core_company and an inherited customer_account table. The LDAP import of users includes the company (as string). I want to avoid to mix up data and want to force that users have companies o...
Resolved! What are sensible values for glide.script_processor.authorized_script_module_role as part of ISC security score?
Hi all, As part of improving our security score in the Instance Security Center, I want to set the property glide.script_processor.authorized_script_module_role. I have read the documentation, but it does not suggest what sensible values might be. Do...
How to know servicenow version details ?
Hi Team, How to check ServiceNow version for normal end users as well as ITIL users. As a admin I can see the version details via stats.do but how ITIL users/Fulfillers can see the ServiceNow version details. ThanksAshok
Discover the appliances
Hi Team, How to discover the appliances in ServiceNow. Thanks and Regards,Nikita Gupta
Resolved! Return multiple values from Action in Flow Designer
Hi all, I have made a Script Action in flow designer to find an approver based on the "Manager" field from the submitter of a request, however if there is no manager it should return two other users who are fallback approvers for our whole business. ...
Resolved! UI Builder - How to configure a list
Hello I am new to the UI Builder and want to configure a workspace similar to the CMDB workspace: In my workspace I already added resizable panes and configured the list menu. Clicking on the different list's names displays the desired lists and the...
Resolved! UI builder - Orders in Sub-page
Hello,I have created a page with sub-pages (viewport).How can I manage pages in right order?? I have entered numbers in "Order" on "Sub-page Overview". My expectation is to show the page with order no. 10 first. Thanks,
Integration of five9 and servicenow
Hi team, can I know how the five9 can be integrated with servicenow? Saw that it is feasible by installing 'five9 cloud contact centre' from applications. But no reference guide on how to do the integration or how it works are not given. Thanks & reg...