changing text color in ui builder
I have created a heading and now I want to change the text color in CSS styling I am using color: white; but still there is no effect on the heading. Can someone please guide how to do the same in UI Builder.
Forum Posts
Resolved! How to make rejection comments mandatory on Service Portal
On the Approval for a record, i need the rejection comments mandatory on Portal. Same is achieved by cloning the Approval info widget with the below code. However i need it to be consistent on portal on the index page containing Approvals widget. can...
FInding Flow from Active Cluster Transactions
We have a long running transaction in the Active Cluster Transactions table. I am need help determining what object is running. I can see from the URL it is Flow Engine Event Handler. But I am trying to understand if this is a specific flow or j...
Resolved! Catalog item - business rule
Hello. I'm trying to save my catalog variables in my custom table fields with an After Business Rule. Could anyone tell my why this isn't working? Or should I script it differently. I want to save them after I submit my catalog item.(function execute...
Modal UI Page redirecting to itself on OK or Cancel
Hi All I am working on a UI action to allow itil staff to create a new caller if the person doesn't exist in the sys_user table. it all works well, except my modal UI page redirects to itself on submit and on cancel. I am using <g:dialog_buttons_ok...
Resolved! Copy records from one table to another tables using script.
I have two tables "ABC" and "PQR".Both table contains same fields. In ABC table I have 100 records I want to pull all 100 records in table PQR using script.How to do that?
Order Guide: turn options off by default
Is there a way to make the options on an Order Guide be unselected by default, rather than selected?
Resolved! How to copy a Variable Set with all the Question Choices attached
I have a catalog item that needs to use a Variable Set that is used in another catalog item. That part is easy. The hard part is that they want to modify the set. (I'm lazy) It is a lot of either copy and pasting or typing to recreate it the way th...
Resolved! I have basic idea about integration need to learn in deep. Can someone help me.
I have basic idea of rest api and its methods. I need to learn how it is useful in real case. Someone guide me to learn more on it.
Resolved! Where did the Minimize Navigator button go in Next Experience?
Our company switched to the new UI and it seems that the Minimize Navigator button is missing. How am I supposed to minimize my pinned favorites so they don't take up inches of screen real estate?As it is now I have to keep going up to the top to ope...
Configurable Agent Workspace - multiple views for same table
If I am using CONFIGURABLE (not legacy) agent workspace, and I want to have multiple views of the same table (dependent on the roles of the user), how can I do this?For ex when viewing with configurable agent workspaceAgent hasRole 1Form showsField A...
Next Experience ALL menu collapse all option
Couple questions on the menu options in the new Next Experience in San Diego. 1: Is there a way to collapse all apps in the ALL menu? For instance in old UI you could click the icon twice to collapse allold - new - 2: Is there a way to get just th...
Resolved! Question about Plugin is free but dependency seems not.
Hi, I have installed this plugin that is free : But in the dependencies, it installed the Microsoft Teams Graph Spoke dependencies that appear to be not free. Does it means that we will pay for this ? Regards,
Assigned to agent in Agent Workspace unable to view or download attachments
Hello, We have an agent that is currently having an issue accessing and downloading attachments on her cases in Agent Workspace. She can see attachments that are attached to the case in the Activity Filter but when she navigates to the attachment sec...
Upgrade Plan vs update sets with record customizations
Hello! Regarding the new Upgrade Plan feature, I would like to use it in my future upgrades/patches but I need to validate my understanding of how to handle record changes.If I understand the scope of the Plan when it comes to capturing changes to re...
