Hi All, We just upgraded to Utah and now the portal search widget is not returning any article that isn't on an OOTB article template. We created a few custom article templates and these are not showing in the search when we search by name or even KB...
We have created a CAB Meeting and there we have a Board Group as well. When we are clicking on related link 'Send meeting request to attendees', CAB Board members are not receiving invitation, rest member do get a meeting invitation. May I know the r...
We have some templates created for our custom table. And we are setting some fields in that template for our custom table. I want make one of the field under template field (which is a field of custom table) read only for non admins, so that they can...
Hello! We need to configure a notification (like a basic Out Of Office in Outlook) that sends between specific times. The idea is that if someone emails in at 8pm for example, they get the notification back to basically say "office hours are between ...
Hi, Please let me know correction in the script, I want to Run a scheduled job every 1 hour to check mid server status.If any of the mid servers has been stopped for 6 hours, open incident.Open one incident per mid server when down (if open incident,...
We have noticed that some of the functions don't work for some users. we have selected any user to can read and can collaborate in knowledge base related list. for example when a user try to ask question on below screen when try to post question ...
I'm seeking help to create a knowledge article template with the following information and I would like to have it in the format as per attached screen grabs. Any setup help will be most helpful * Product(s) and Version(s) section* Problem statement ...
Hi all,We have published an App in ServiceNow Store, But now there is a requirement to change the name of the App.Is it possible to change the App Name which is already published in store ?
Hello, I am working on integrating Google with ServiceNow using a direct integration profile. I'm following these steps. When clicking "Get OAuth Token" on the integration profile and signing in with the Google admin account that created the project ...
Hi,I need to sign some callers in incident list by icons.VIP callers have to has the vip icon.New users (last 30 days) have to signed by another icon.I add 2 Field Styles rows one with vip condition and other for the new caller condition.That works g...
Hi Community, Please help me to get the concepts ,documentation on SonarClouds and is this available in ServiceNow store or not?
Hello Team, I have one employee service portal, which is developed in Record producer and one field on record producer name XYZ which is referenced to table. so, when you submit the request on password is generating, Now I have requirement we need to...
Hello, We want to supress our inbound email flow to not run on email where subject starts with 'Unsubscribe from" so that OOTB Inbound action will run for those inbound emails and for rest our flow will continue. But we dont have 'Does not starts wit...
How to create a catalog item to request onboarding related to a Service. Find all available onboarding types for a Service Offering below in the choice fields. Please help. Thanks.
Hi AllI am building a new catalog item named xyz user selects the sub-category popup should be visible.the total subcategory is count is 40 i have displayed 40 popups on the portal page, I am using Richlable text and client script also but the soluti...
