I hate these special User icons and I want to remove them forever: I find the magical sys_ui_style record, as follows:https://[YourInstance].service-now.com/nav_to.do?uri=sys_ui_style.do?sys_id=0881b9cf5572d1401d4017ac561db583 I confirm that this i...
Instead of separate reports for task, incidents, and requests, can I: View all this data in a single report for a specific assignment group? Report on a specific assignment group and filter the data I am looking for? Thank you
Hello I am trying to write a acl where the Current logged in user can only read the records if their department has a district code of "FLO". The field would be user.department.u_district. How can I evaluate if that is true in a ACL?
I can't seem to find anything on configuring timeouts for widgets within a dashboard. I have a report that works, but just takes longer to run that the timeout established for a widget on a dashboard. Is there a way to configure timeouts?
I have a request alter code for assigning as specific role to a user when inserted into the sys_user table. My current code works as expected but it's applying to "all users" inserted and now I need it to filter out specific records. Current Code:(fu...
Hey Guys, I've been asked to change the blue background in the expanded "more information" box on a catalog item.We are using a custom theme built in the Theme Builder.And I can't figure out the name of the background element as it relates to the nam...
Thinking about creating a feature in KM for SN and would like feedback from the community. I was thinking it would be helpful to be able to add personal notes in ServiceNow - not from one person to another, but like meeting notes or tips and tricks l...
Hi ServiceNow Masters, I have a custom list displayed on the service portal however there is an issue I am hoping someone can help me to finish this script below so that the column headers will display the Label Value of the field and NOT the field n...
While it can be quick and dirty to export data from ServiceNow into Excel, that data quickly becomes stale and disconnected from its source. If you prefer to have a refreshable connection between Excel and ServiceNow, you can make use of the web serv...
Hello dear community, I need help:I need to know how can I modify the size of the "report" widget in service portal. I have tried several ways but without success I need the 2 reports on the right side to be (both) the same height of the report on th...
Hi,I need help completing the Lab Instance 4.2. As part of Service Now Admin Fundamentals - Create Catalog items. I did create the Infinity HHD as per the process outlined in the lab. But it is not visible in the Hardware category. When I go to Serv...
Hi Team, Working on one Integration to send JSON payload to 3rd Party tool through flow designer. I have created an action comprising of Inputs and Output parameters with script to call REST message. But, the input parameters mentioned in flow design...
Please help me with below questions.while submitting record producer-Alternative Fee Agreement (AFA) Request how to verify belowfirst questionSet Do you know which firm you want to engage? = NoVerify <10,000 and no assistance needed is not available...
I have some catalog items that are a reference field to the sys_user table. When I fill out the field I can see the persons name and email address. However, non itil users type in that field they only see a persons name. We recently had a case ...
Hi, I have gone through setForceUpdate method in product documentation and I saw that it is used to update records even if the field value does not change. So, when using this method, does any field value changes or how we can know that particular re...