ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Survey Reporting

Is there a way to create a report for a particular survey that shows the response as the row and the string values for each as the columns? Ideally this is how you would report on a survey. My understanding is this was supposed to be in the Utah upda...

Workspace UI Action not saving

I have created a new UI Action for the workspace that changes the state of the case to closed and populate the resolved by and the resolved date but it doesn't save the record after clicking the button. Here is the code I have written: function onCli...

Misgana by Tera Guru
  • 1149 Views
  • 3 replies
  • 0 helpfuls

Plugin installation issue + best practice?

Hi all, Just to share a unique issue that I encountered for one of the customers recently. Given that I have 2 instances:1. Test Instance: Plugin is installed2. Prod Instance: Plugin is installedBoth instances are on same version, same patch Tokyo Pa...

wclim by Kilo Sage
  • 3702 Views
  • 1 replies
  • 3 helpfuls

Documentation for GlideLDAPUsers()?

There is an OOB UI Action Refresh from LDAP that runs this script: var ldap = new GlideLDAPUsers(); ldap.load(current.user_name.toString()); action.setRedirectURL(current); gs.addInfoMessage(gs.getMessage("Reload of LDAP data for {0} has been started...

perkinsarm by Mega Guru
  • 2164 Views
  • 5 replies
  • 0 helpfuls

Sequential Catalog Items from Order Guide

Hi guys, I have a created a order guide for "New employee". This order guide have 3 items attached 1. New Account in AD2. Order PC3. Order Mail Account In order to fulfill "Order PC" and "Order Mail Account", I need to have "New Account in AD" comple...

Resolved! Creating a Confirmation Dialog Upon Article Retire

Hey Community, I'm working on making a client script that forces a confirmation dialog box when a user tries to click the retire button in an article. The box pops up properly when selected, but when you click "OK" it re-routes directly back to the d...

Chaz by Tera Guru
  • 2343 Views
  • 8 replies
  • 2 helpfuls