Hi All, I am trying to create a UI action which works with ATFs. This UI action will be used when on the test results page as a one click way of getting back to the related test. So far I have managed to get the button navigate back to your last up...
Hello There - Can the 'Show related Incidents' button next to the Caller name that is visible in the 'default' Incident view, be added in the Agent Workspace Incident view? Thank you.
Afternoon. Hoping to get some guidance on a client script to set due_date on a task from to 3 days prior to a variable date input on employee start date. Any assistance is appreciated as my initial attempts with onLoad client script haven't produced ...
Hi, Our users have asked to enable HTML rendering so that links appear as hyperlinks in journal fields on forms.I found the property glide.ui.security.allow_codetag that can help with this - https://docs.servicenow.com/bundle/paris-platform-administr...
Added a Simple List data visualization to a configurable workspace landing page. Also added a filter (interactive filter on classic dashboards). However, the list isn't honoring the filter. Any ideas?
Hi Experts, We have a requirement to initiate REST call. For a catalog item, when user inputs the data and submit the request. System should pick the value and insert into the REST message end point and initiate the REST call. Would require experts...
If you look at the screenshot attached, there are two drop down under information tab 1. Environment2. Operating System The environment drop down menu length is long, but the drop down for operating system is comparatively short.How can I make both...
Hi,I am currently evaluating servicenow, Our infrastructure is basically SCCM backed. So far we have managed to use SCCM to approve windows updates. I would like to know is there a feature in servicenow which can manage Patches via sccm, so that we c...
I've read and re-read the Create a change request template doc and tried multiple times but I can't get this to work. I feel like there's some critical piece of information missing in the docs on how to actually use a Change Request Template once you...
Hi All, I am trying to use "Send Email" action in Flow designer, "TO" address is pointing to recipient's email field, yet am getting error : "Email validation failed: Email contained the following invalid recipient addresses: ". The user has active p...
Is it possible to communicate with ServiceNow using the SCP protocol? We have confirmed that it is possible to connect using SFTP at the followinghttps://docs.servicenow.com/ja-JP/bundle/paris-servicenow-platform/page/administer/flow-designer/referen...
I'm compiling a list of available ServiceNow Workspaces that are available out of box by ServiceNow for my company to evaluate with our move to the Next Experience UI. Here is what I've started with. What other workspaces are out there that I'm missi...
We have just upgraded one of our non-prod instances to Kingston (from Helsinki) and have noticed the Releated Search field is missing contextual search results on the incident form. Out of the box form. I've compared the two and still can't work ...
Hi. While I was creating an inbound action, event to fire a notifcation, and that notification, I noticed in my update set, a random customer update set was generated.I have no idea what type this is, nor why is it pointing to the ACL table.Anyone kn...
Hi,Can someone guide on how to check what version of CSDM we are using in our instance.Also, if we want to upgrade or migrate to new version of CSDM what is the process to follow.