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Resolved! Transform map to create tasks and REQ and RITM

I need to create 70 service catalog tasks based on data from excel file. I need them to be part of one RITIM of REQ. Right now, I am creating REQ and RITM manually  and copying sysids and puttin in onBefore() trasform script as shown here. Is it poss...

Giri6 by Tera Expert
  • 2083 Views
  • 5 replies
  • 1 helpfuls

Resolved! Adding a Header to the HR Compose email

We are using HR Workspace, and the compose email feature. We have an HR header/footer for all our emails coming from the HR Module. I need to add the HR header/footer to the Compose Email. When I look at the Email Client Template, I don't see anywher...

larah by Tera Contributor
  • 1702 Views
  • 13 replies
  • 2 helpfuls

Resolved! search list collector on multiple fields

I have a table with 2 columns, u_display_name and u_func_access_techI have a Service Catalog with a list collector variable defined referencing that table.  I'd like to be able to search the list by either the u_display_name or the u_func_access_tech...

Cascading Retirement

When retiring cis, there's no OOB automation that handles these relationships?  We have to create our own business rules to the upstream relationships? When retiring a server, the application services also need to be retired unless migrating and if m...

Resolved! How to deactivate @vtext.com SMS

Hi Experts, We are receiving since few months SMS to only one recipient 406@vtext.com anytime when a notification sent if an Incident has been assigned to a group or a catalog Task assigned to a group.An email notification comes at the same time as i...

Multi-Provider SSO using Akamai

Hello All,We are working on a project where customer ask for using Akamai as SSO source for authentication of external customers along with Azure AD for internal users.Please let me know if any use cases has been worked upon by anyone or anyone confi...

Attach Workflow to Order Guide

I want to add a workflow to an order guide. I can attach them to the individual items in the order guide as well but I prefer having one master workflow that will create tasks based on the items in the cart. Some are dependent on another and it would...

Meyerj by Kilo Explorer
  • 5637 Views
  • 4 replies
  • 1 helpfuls

Resolved! User session

Hello everyone. I'm editing the property glide.ui.session_timeout to 2 minutes for testing but my current session doesn't expire. Someone know why ?